What Our Clients Are Saying
Stabilization Engagements
We have been extremely fortunate to receive Stabilization funding. Supporting an unfinished and untenable partial rollout, Stabilization funding has enabled us to implement improvements to system design, introduce multi-language access on our public portal, and enhance security and business processes.
From my perspective this has been a very good interaction between the teams. I am so glad we could be a good partner out of the gate for this Stabilization Program. It is exciting to see you all usher in new, more efficient ways of doing business for the state of CA.
Technology Modernization Fund Engagements
The California Office of Historic Preservation (OHP) Automation Project began the development of a single-system to automate and integrate business processes. The system maintains a wide range of documents and materials relating to historical resources (e.g., buildings, structures, objects, historic and archaeological sites, landscapes, districts) and provides cultural resources information to local governments, state and federal agencies, Native American tribes, and individuals, critical for planned statewide projects. With this first phase, access by the OHP and the eight ICs to the statutorily defined inventory for historic properties and resources, a subset of the overall database, as well as to federally mandated reporting data is a critical achievement.
Implementing SuccessFactors has transformed how we manage our HR processes. By centralizing our data, we now have improved data integrity and accessibility, which allows for more efficient reporting and data-driven decision-making. Additionally, SuccessFactors’ cloud-based architecture has provided us with enhanced security and data backup solutions, enabling us to comply more effectively with regulatory requirements while safeguarding sensitive employee information. The user-friendly interface and automated workflows have also empowered our employees to self-manage many of their HR tasks, reducing administrative bottlenecks and increasing overall productivity. The scalability of SuccessFactors allows us to adapt as our organization grows, ensuring that our technology remains aligned with our evolving needs, which is at the heart of our organization’s strategic technology goal.
The Technology Modernization Fund (TMF) enabled the California Department of Fish and Wildlife to automate the inland angler paper survey, thus enhancing the customer experience, increasing efficiency and transparency, and reducing the likelihood of errors.
In an innovative step forward for California emergency management, Cal OES is proud to introduce the roll-out of “CalWatch,” a cutting-edge system designed to streamline operations of the California State Warning Center (CSWC). CalWatch will empower local governments, state agencies, and key stakeholders across California to coordinate and collaborate in real time during emergencies. This comprehensive platform integrates data from multiple sources, supports secure communication, and provides a powerful common operational picture during crises. This system marks a transformative step in California’s emergency response framework, aligning with Cal OES’s mission to create a fully integrated, state-of-the-art approach to managing crises and enhancing public safety.
Thanks to the Technology Modernization Fund grant, we were able to tackle two critical goals in our 2022 Strategic Plan for Trout Management that were contingent on external funding. This funding significantly expedited the process by enabling the Department to contract external developers to quickly build a modern and exciting product that would likely have taken much longer using internal resources.
Working with the California Department of Technology was a breeze. Their team was incredibly supportive and always willing to lend a hand. Their active involvement throughout the process helped us overcome any challenges we faced along the way, ensuring a smooth and efficient implementation.
The Technology Modernization Fund grant helped the California Department of Fish and Wildlife upgrade our old Angler Survey Box (ASB) system to a new web-based platform. This upgrade not only enhances the angler experience and provides staff with centralized data access, but also promotes equity by expanding ASBs to all waters across California and reduces our carbon footprint by minimizing ASB maintenance.
As the Chief Information Officer, I am proud to share that the California Governor’s Office of Emergency Services (CalOES) has made significant strides in modernizing our state’s emergency response capabilities, thanks to the invaluable support from the Technology Modernization Fund (TMF), an initiative of the California Department of Technology.
The California Resource Request Modernization (CRRM) project represents a major milestone in our efforts to enhance the efficiency and responsiveness of the State Operation Center. The funding and resources provided through TMF have enabled us to upgrade critical systems, ensuring that vital services reach our communities faster and more effectively than ever before.
The success of the CRRM project underscores the importance of continued investment in technology to foster innovation and improve public safety. Our collaboration with the California Department of Technology has been exemplary, marked by transparency and strong partnership. Together, we achieved key performance goals and delivered meaningful results for the people of California.
I am writing on behalf of the Human Resources team at the California Department of Corrections and Rehabilitation to express our gratitude for the grant funding provided for our SuccessFactors implementation. This support has been pivotal in transforming our HR operations and creating a more cohesive, efficient, and engaging experience for our candidates and employees.
With the launch of SuccessFactors, we have been able to streamline and standardize core recruiting, onboarding, employee, and position management functions. The system has given us new tools to engage our employees more meaningfully and support them in achieving their career goals. This capability has already translated into improved employee satisfaction, as employees now have greater transparency during the recruitment and onboarding process and feel more connected to our organization’s mission.
A particularly noteworthy achievement has been the transformation of our recruiting process. Our time-to-hire metrics have improved dramatically, with recent data confirming the successful attainment of a key project KPI: reducing the total days from job advertisement to onboarding. This accelerated hiring process is enabling us to fill critical roles quickly, reduce bottlenecks, and ensure our teams have the support they need to facilitate the successful reintegration of the individuals in our care back to their communities.
The implementation has also allowed us to better align our HR practices with best practices across our industry. Through automated workflows and standardized processes, our HR team has been able to shift its focus from administrative tasks to strategic initiatives that support organizational growth. Furthermore, the robust analytics tools in SuccessFactors have equipped us with valuable insights, enabling us to make data-driven decisions that directly impact employee satisfaction and productivity.
We are thrilled to see how this new system is enhancing our ability to create a positive, inclusive workplace where employees feel valued and supported. None of this would have been possible without your investment in our success, and we are immensely grateful for your trust in our vision.
Thank you once again for your commitment to our organization and our people. The difference you have made is truly invaluable.