DWSN Coordinator/presenter: Nothing, just time.

DWSN Coordinator/presenter: The Stabilization team has developed a Stabilization Playbook that can be deployed at the request of any department and agency to run their own assessment. In addition, the Stabilization team is available for consultation to provide guidance.

DWSN member:

• • Understanding WCAG 2.2 
  • WebAccessibilityToolkit@dor.ca.gov

Here is the updated toolkit with all the info you would need:

• • DOR – Web Accessibilty Toolkit
  • Legislative information: AB-434 State Web accessibility: standard and reports
  • California Law: Code Search

CDT will be posting the latest related to certification here:

• • Webstandards – accessibility

DWSN member: CDT does have analytics set up for some agency intranets. Since we don’t manage the sites, I’m not sure if they are on SharePoint or not. If you’re able to add the JavaScript the entire site and you have a measurement ID specific to the intranet, it should collect data.

DWSN Coordinator/presenter: CDT can manage accounts for additional subsites as well if they are all ca.gov/state run sites. 

DWSN Coordinator/presenter: The theme is publicly available for download. 

The latest version can be found at the CDT GitHub repository. It does require that the paid for theme called Divi be installed alongside it.

• • CAWeb releases latest
  • Divi gallery

DWSN Coordinator/presenter: Please email our team at analytics@state.ca.gov and we will be more than happy to assist in any way we can.

DWSN Coordinator/presenter: CDT is not leveraging an SSO WordPress plugin at this time or had the opportunity to vet one.

DWSN member:

Generally, we’d want something to ‘automagically’ route 50% of users to one version, and the rest to the other. There’s no such feature currently within CAWeb, so you’d have to:

• • post one version for a set period of time, 
  • then switch to the other for the same duration, and 
  • compare the analytics thereafter. 

As Ben mentioned in his presentation, you want to avoid ‘vanity metrics’. Only looking at ‘what happens’, like # of visits can fall into that category—it’s our preference and recommendation to also conduct usability testing of each version (with the same amount of testers). You’ll want to go with the option that has: 

1. 1. faster task completion rate
   2. higher confidence level (how confident were your users that they completed their task correctly) 
   3. higher task completion (whether they actually completed it correctly) 

Hope that helps and happy A/B testing!

DWSN Coordinator/presenter: Yes – published to DWSN website usually a few days after each forum.

DWSN Coordinator/presenter: State of California – Web Template Beta: Icon Font Library

DWSN member: Late to the back scroll but we also have the icon library on the Design System website State of California – Design System: Beta: Icons

Details about using icons, including how to use them and the steps to install them.

DWSN member: Sorry, it is not possible to import analytics data from one account to another. The new GA4 will be a fresh start for all accounts.

DWSN member: Sure, just submit a support ticket to us and we can create your new account. Here is the link to submit that request David mentioned: ServiceNow

DWSN Coordinator/presenter: The Swiss Patent Office. Key thought: he had spare capacity to think of innovative ideas. Can you start with automation of manual time-consuming tasks to free up capacity to think of the big ideas?

DWSN Coordinator/presenter: 1%. Key Thought: Tied closely with the above, a 1% improvement in several different areas add up to a large improvement across the board and frees up capacity to think about the big ideas.

DWSN Coordinator/presenter: Somewhat subjective, but consider the technological changes (i.e. Cloud). Key thought: Innovation now is less about building things from scratch, and more about combining things in new and valuable ways.

DWSN Coordinator/presenter:

• • The Pareto Principle
  • The Cobra Effect
  • MVP
  • Validated Learning
  • A/B Testing
  • “DRY” (Don’t Repeat Yourself)

Key thought: these are all possible tools to help you along your innovation journey; learn more from the links in the presentation and your own research.

DWSN Coordinator/presenter: Here is a doc we are adding to the design system site about web components – link to Design System: Why web components.

DWSN member: Link to Internet Explorer 11 desktop application ending support for certain operating systems

DWSN member: Link to We dropped support in our department for IE for websites/apps last year. 

DWSN Coordinator/presenter: Yes, that is in progress. We have a roadmap in place for a Design System based page builder experience. We will be making an announcement for those interested in early adoption.

DWSN Coordinator/presenter: Absolutely, will be posted to cdt.ca.gov/dwsn following today’s forum.

DWSN Coordinator/presenter: Yes, that’s coming up in this presentation.

DWSN Coordinator/presenter: That’s the goal. The design system should be easy to use agnostic of platform.

DWSN Coordinator/presenter: Yes this is the goal – we want the DS to be used everywhere, not just CAWEB publishing.

DWSN Coordinator/presenter: The State Web Template v6 is going to be released between the second and third quarters of this year. The Design System will follow after that but we are not sure of the timeline at this point in time. 

DWSN Coordinator/presenter: Designers who are looking at the State Web Template for design inspiration can start looking at the documentation on designsystem.webstandards.ca.gov. In particular, the Visual design style guide and the Components documentation are good place to start. There are styling recommendations there that can be transferable into document design. If any designers have feedback or questions, please reach out to us: Design System – Contact Us. We want to continue building tools and documentation that support the needs of designers across the state.

DWSN Coordinator/presenter: There will be a theme and a couple of options to include Design System code. We can include a page about this on the design system website. If you are concerned about migrations we would love to talk to you. We are thinking about sharing some content design guidance or a possible migration script that may help you update your site, but would like to understand your needs first. Please reach out via the contact form: Design System – Contact Us.

DWSN Coordinator/presenter: Site management is still the responsibility of the state entity or business owner. We will be providing more information related to taking advantage of the Design System, website redesign, and other transition related considerations. 

DWSN Coordinator/presenter: Noted. There will be no bootstrap, but we will need training materials helping people to understand what to do instead.

DWSN Coordinator/presenter: There may be a component for that!

DWSN Coordinator/presenter: I thought this was a nice tab web component: GitHub: Seven Minute Tabs.

DWSN Coordinator/presenter: Thanks for that suggestion. You can always reach out via the contact form Design System – Contact Us. for any questions or suggestions. 

DWSN Coordinator/presenter: we do not record these, thanks.

DWSN Coordinator/presenter: please feel free to forward the link to today’s meeting and they should be able to join right away! 

They’ll need to fill out the sign up form to be added to our distribution lists for future meeting invites, however

DWSN Coordinator/presenter: It may, or we may leverage recent discovery done through the normal quad-annual security assessment done by Department of Military.

DWSN Coordinator/presenter: Accessibility overlay tools are automated software solutions that claim to detect and fix web accessibility issues. Overlay tools work by modifying the code of a web page with a snippet of JavaScript and usually come in the form of a toolbar, plugin, app, or widget.

DWSN Coordinator/presenter: This is a great observation, we will look at making sure that features like this work for all components and list the ones that do not work.

DWSN member: Challenge – systematic customer lifecycle view.

DWSN member: Biggest challenge – adding accessibility data to thousands of scanned historical documents

DWSN Coordinator/presenter: Biggest challenge – Establishing content ownership and redefining how program folks think of web content

DWSN member: Challenge – Cross-organizational silos as a result of understaffing (esp. in the COVID age).

DWSN member: Challenge – Sufficient exposure to end users. The culture of testing and validating

DWSN member: Even if the services are disjointed, perhaps our role is to make access to each of them as intuitive, consistent and simple as possible?

DWSN member:@DWSN Member I would think of it more in this way: When you use an iPhone – everything functions in a similar way throughout very different functions. A good example of functional consistency while solving many different needs.

DWSN Guest member): @DWSN Member, have you tested with users to see if they are actually frustrated? Can be very revealing about what folks are confused about vs. what we think they’re confused about.

DWSN Coordinator/presenter: I LOVE the idea of adding cohesion across CA digital products. I think it was DWSN Member who mentioned the learning curve introduced when no two sites function similarly. The design system seems to alleviate that cognitive load for end-users and sets an expectation of how to find the information they’re looking for. The private sector, specifically sales, does an AMAZING job of this. It’s no accident that all shopping platforms have a similar look and feel with the virtual shopping cart. Or that all housing sites/apps function and look similarly. They give the people what they want/ expect which results in return users. It’s all in the design.

DWSN Coordinator/presenter: @DWSN Member – cdt.ca.gov/dwsn

All current and past presentations are made available on the DWSN website cdt.ca.gov/dwsn

@DWSN Member, The full slide deck will be available after the forum at https://cdt.ca.gov/dwsn/ You will find it under the “Prior Meetings” section.

DWSN Coordinator/presenter: @DWSN member – You’ll get a chance to see how we address this in our upcoming sneak peek.

DWSN Member: Google has an online UX program on Coursera.

DWSN Coordinator/presenter: IDEO, Norman Nielsen for UX basics.

DWSN member: I get different Lighthouse results for some of the websites that are on the leaderboard. Curious to hear about the methodology.

DWSN Coordinator/presenter: It might be where lighthouse is run from.

DWSN member: Web Dev: Measure uses default lighthouse settings which throttle bandwidth and cpu capacity to match the most common cheap android phones so you’ll see results at “Fast 3G” speeds with low end cpus. ODI’s leaderboard uses these same settings to rank state sites on performance and other accessibility metrics

DWSN member: Thank you Aaron Hans (ODI) (Guest). Did you know that this is run in the browser? Depending on the tester’s machine and the browser plugins you’ll get variable results (for most consistent results use incognito mode). I feel https://www.webpagetest.org is much more dependable and gives you consistent results because every website is tested on the same dedicated machine that doesn’t cache results.

DWSN member: Good point Marko Dugonjić webpagetest.org is a fantastic resource as well.

DWSN Coordinator/presenter: I have plentiful notes but I believe the chat is also saved

DWSN Coordinator/presenter: Britt not this one….

DWSN member: @DWSN member the datasets are neighbors right now – short answer: they can be

DWSN member: Just thinking about the UX of someone who filled out once, I think they should know if they are about to submit again. :)

DWSN member: If you’re interested in the design system, please connect with via this form.

DWSN member: @DWSN member let’s follow up separately on forms via our team Slack.

DWSN member: Long form.

DWSN Coordinator/presenter: @DWSN Member – For now we are using the icons from the state web template. We have plans to make these available as SVGs.

DWSN Coordinator/presenter: Not at the moment, all of the imagery is custom designed specifically for the design system.

DWSN Coordinator/presenter: Marko Dugonjić (Guest) it depends – I would wait for the initial design system release – you can use v6 plus components from the DS.

DWSN Member: Makes sense. Thanks!

DWSN Coordinator/presenter: We recommend using a build system and bundling your javascript for faster performance. If you do not use a build system, you can include the code from our CDN with a script tag:

<script type=”module” src=”https://cdn.designsystem.webstandards.ca.gov/components/ds-feedback/v1.0.11/dist/index.js”></script>

We can provide this instruction for CSS only components: @import url(“https://cdn.designsystem.webstandards.ca.gov/components/ds-button-grid/v2.0.2/index.css”)

We plan to have a more flexible and comprehensive solution around code bundling.