How do I report a security incident that requires immediate assistance from law enforcement, if the California Compliance and Security Incident Reporting System (Cal-CSIRS) is offline outside of normal business hours?
If Cal-CSIRS is offline outside of normal business hours and you require immediate law enforcement assistance, contact CHP’s Emergency Notification and Tactical Alert Center (ENTAC) at (916) 843-4199. This telephone number is staffed 24-hours a day, seven days a week. The officers at ENTAC will forward that information to CCIU for immediate assistance. In the situation that notification is made outside of normal business hours through CHP, it is the state entity’s responsibility to notify the Office of Information Security (OIS) of the incident the next business day.
IMPORTANT: A report made to CHP, other law enforcement agencies, or the OIS outside of the (Cal-CSIRS) notification process by email or other means is NOT an acceptable substitute for the required report through (Cal-CSIRS).