CDT Infrastructure as a Service (IaaS)
CDT Infrastructure as a Service (IaaS) provides Customers with a private cloud located at the CDT data centers. Using a self-service portal, CDT IaaS Customers have on-demand access to a shared pool of computing resources that can be rapidly provisioned and released as virtual machines on a pay-per-use basis.
CDT IaaS provides shared virtual infrastructure that reduces or eliminates the need for capital expenditures and allows Customers to realize cost savings compared to physical server environments. Options such as server management, increased storage, site-to-site virtual private network devices, backup and restore, file transfer server, RAM, and infrastructure disaster recovery (iDR) are available during and after provisioning.
Highlights
- Low cost hosting solution
- No capital expenditures
- Rapid provisioning
- Secure access and secure data
- VPN device (site- to-site ) service and file transfer server
- Customer controlled environment
- High availability
- Multiple base virtual machine size options
- Multiple licensing and patching options
CDT IaaS Model Comparison
The following chart compares the different CDT IaaS offerings.
Virtual Server Size CCU* Memory (GB) Storage (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90
* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs, and add-ons.
CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.
Virtual Machine
Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.
Virtual Machine Size CCU* Memory (GB) Storage (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90
*A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.
Operating System
CDT IaaS offers Customers three operating system options in its base offering:
- Microsoft Windows Server (64-bit)
- Red Hat Enterprise Linux (64-bit)
CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:
OS N N -1 N -2
Microsoft Windows Server 2019 2016 2012 R2
Red Hat Enterprise Linux 8.x 7.x 6.x
Server Management
- CDT IaaS Managed – AV/OS patching with a license. CDT manages the antivirus and operating system security patching.
- CDT IaaS Unmanaged / Licensed – CDT provides the operating system image and license. The Customer is responsible for the VM. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
- CDT IaaS Unmanaged / Unlicensed – CDT provides the operating system image and the Customer provides the operating system license. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
Memory
- 1 GB increments
Storage
Feature Standard Cost
Tier 1 Storage (15ms response time)
42.8 Cents per GB
Virtual Private Network (VPN)
VPN capabilities from the CDT IaaS portal are available for site-to-site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. CDT administrators will support the cloud VPN end-point. The Customer will configure and support the end-point in their system environment.
File Transfer Service (FTS)
A CDT-managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.
Backup and Restore
Feature
Daily Backup
14-Day Retention
Image or File Restore
Replicated to DR Site
iDR
Feature
Recovery Time Objective (RTO) 4 hours
Recovery Point Objective (RPO) 24 hours
Request Changes to an Existing System
CDT manages requests via three vehicles:
1. CDT IaaS Web Portal
Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):
- Choosing a base image (e.g., Windows, RHEL)
- Changing base sizes (e.g., S, M, L, XL)
- Changing memory, storage, CCU
- Adding/removing backups (Tier I/II)
- Adding/removing disaster recovery (Tier I/II)
2. Service Request Management System
All requests should be submitted via a Case. Submission types include (are not limited to):
- Requests to discontinue CalCloud – IaaS services
- Requests for billing corrections
- Requests for routing or physical network changes
- Establishing connections to legacy equipment
- Where can I get more information about CDT IaaS?
There are multiple ways to get more information on CDT IaaS.
– Contact your Account Lead
– Send an e-mail to the CDT IaaS project team: CalCloudOps@state.ca.gov. - In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?
Yes, other government entities can use CDT IaaS. - When will CDT IaaS be available?
CDT IaaS has been available since July 2014. - Is CDT IaaS limited to only State, educational, tribal, county, and city governments?
Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities. - Will CDT IaaS provide application monitoring?
No, customers must provide their own application monitoring. - Can I bring my own monitoring tools?
Yes. - What are the CDT IaaS data retention periods?
Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached - Will CDT IaaS have database reporting and monitoring tools?
Database installation, management, reporting, and monitoring will be the responsibility of the customer. - Will CDT IaaS use CDT’s Service Request System?
Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS service. - How do I gain access to the CDT IaaS Portal?
Customers interested in subscribing to CDT IaaS services must submit a Service Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Service Request each time new IaaS services are provisioned. - Can I use any server names I want in CDT IaaS?
Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention. - How will the billing work?
Customers will be billed in one-month increments based on the resources provisioned during that timeframe. - Who is responsible for server software installation?
The Customer is responsible for any applications installed on provisioned virtual machines. - Can I get access to the hypervisor or hardware?
No, this is controlled by the CDT infrastructure provider.
The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.
The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate, and Group.
CALCLOUD LINUX MANAGED
Service Description Service Identifier Product Name Unit of Measurement Rate Service Code Notes
CalCloud Small Linux Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $358.58 L121
CalCloud Small Linux Managed Server w/ Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $652.60 L122
CalCloud Small Linux Managed Server w/ Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $507.32 L123
CalCloud Medium Managed Linux Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $480.80 L126
CalCloud Medium Linux Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $793.26 L127
CalCloud Medium Linux Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $649.14 L128
CalCloud Large Linux Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $681.42 L131
CalCloud Large Linux Managed Server w/ Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $986.97 L132
CalCloud Large Linux Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $839.38 L133
CalCloud XLarge Linux Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $848.61 L136
CalCloud XLarge Linux Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,300.58 L137
CalCloud XLarge Linux Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,153.00 L138
CALCLOUD LINUX UNMANAGED
Service Description Service Identifier Product Name Unit of Measurement Rate Service Code Notes
CalCloud Small Linux Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $304.39 L213
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $554.59 L214
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $431.22 L215
CalCloud Medium Unmanaged Linux Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $408.16 L216
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $674.51 L217
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $552.29 L218
CalCloud Large Linux Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $578.81 L219
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $839.38 L220
CalCloud Large Linux Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $713.71 L221
CalCloud XLarge Linux Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $721.78 L222
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,105.73 L223
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $980.05 L224
CalCloud Small Linux Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $287.10 L242
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $522.31 L243
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $405.86 L244
CalCloud Medium Unmanaged Linux Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $385.10 L245
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $634.15 L246
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $518.85 L247
CalCloud Large Linux Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $545.37 L248
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $789.81 L249
CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $671.05 L250
CalCloud XLarge Linux Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $679.12 L251
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,040.01 L252
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $922.40 L253
CALCLOUD WINDOWS MANAGED
Service Description Service Identifier Product Name Unit of Measurement Rate Service Code Notes
CalCloud Small Windows Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $370.11 L101
CalCloud Small Windows Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $673.35 L102
CalCloud Small Windows Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $523.46 L103
CalCloud Medium Windows Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $495.79 L106
CalCloud Medium Windows Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $817.48 L107
CalCloud Medium Windows Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $668.74 L108
CalCloud Large Windows Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $702.18 L111
CalCloud Large Windows Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,016.95 L112
CalCloud Large Windows Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $865.90 L113
CalCloud XLarge Windows Managed Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $875.13 L116
CalCloud XLarge Windows Managed Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,340.94 L117
CalCloud XLarge Windows Managed Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,188.74 L118
CALCLOUD WINDOWS UNMANAGED
Service Description Service Identifier Product Name Unit of Measurement Rate Service Code Notes
CalCloud Small Windows Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $314.77 L201
CalCloud Small Windows Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $571.89 L202
CalCloud Small Windows Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $445.06 L203
CalCloud Medium Windows Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $422.00 L204
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $695.26 L205
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $568.43 L206
CalCloud Large Windows Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $597.25 L207
CalCloud Large Windows Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $864.75 L208
CalCloud Large Windows Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $735.61 L209
CalCloud XLarge Windows Unmanaged Server CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $743.69 L210
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,140.32 L211
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,010.03 L212
CalCloud Small Windows Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $296.32 L230
CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $538.45 L231
CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $418.54 L232
CalCloud Medium Windows Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $396.63 L233
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $653.75 L234
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $534.99 L235
CalCloud Large Windows Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $561.51 L236
CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $814.02 L237
CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $692.95 L238
CalCloud XLarge Windows Unmanaged Server - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $699.87 L239
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $1,072.29 L240
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OS CalCloud IaaS Service CalCloud Services Monthly/Per Virtual Server $951.23 L241
CALCLOUD ADD ONS
Service Description Service Identifier Product Name Unit of Measurement Rate Service Code Notes
CalCloud Memory (RAM) CalCloud IaaS Service CalCloud Services Monthly/Per GB $11.53 L181
CalCloud Data Storage Tier 1 CalCloud IaaS Service CalCloud Services Monthly/Per GB $0.43 L182
CalCloud Data Storage Tier 2 CalCloud IaaS Service CalCloud Services Monthly/Per GB $0.26 L183
CalCloud Data Storage Backup Tier 2 CalCloud IaaS Service CalCloud Services Monthly/Per GB $0.24 L187
CalCloud Virtual Private Network (VPN) - with up to 2 tunnels CalCloud IaaS Service CalCloud Services Monthly/Per VPN $231.00 L189
CalCloud VPN Tunnel CalCloud IaaS Service CalCloud Services Monthly/Per Tunnel $58.00 L190
Subscriptions to this service are available.
Service Request Name Link
Infrastructure as a Service
Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Case/Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.Order IaaS Services
ENROLLMENT IN CALCLOUD – IaaS Process