CDT Infrastructure as a Service (IaaS)

CDT Infrastructure as a Service (IaaS) Sunset Date

As of December 31, 2023, the California Department of Technology is sunsetting its Infrastructure as a Service (IaaS) / CalCloud service and replacing it with more modern, standard, and secure Platform as a Service (PaaS) offerings to reduce expenses and improve efficiency.

Infrastructure as a Service (IaaS) offers customers access to a private cloud hosted at CDT data centers. Through a user-friendly self-serve portal, CDT IaaS customers can quickly tap into a shared pool of computing resources, creating and removing virtual machines on a pay-as-you-go basis.

This IaaS solution provides a shared virtual infrastructure, reducing or even eliminating the need for upfront capital investments. Customers can enjoy cost savings compared to traditional physical server setups. Additional options like server management, expanded storage, virtual private network devices for site-to-site connections, backup and restore services, file transfer servers, RAM upgrades, and infrastructure disaster recovery (iDR) are available both during and after the provisioning process.

Highlights

  • Low cost hosting solution
  • No capital expenditures
  • Rapid provisioning
  • Secure access and secure data

 

  • VPN device (site- to-site ) service and file transfer server
  • Customer controlled environment
  • High availability

 

  • Multiple base virtual machine size options
  • Multiple licensing and patching options

CDT IaaS Model Comparison

The following chart compares the different CDT IaaS offerings.

Virtual Server SizeCCU*Memory (GB)Storage (GB)**
Small2490
Medium4890
Large81690
Extra-Large163290

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs, and add-ons.

CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.

Customers can create and delete x86 (Windows Server, Linux) VMs with no capital expense. Customers are able to install and maintain their own applications while CDT takes care of the physical resources and the operating system. Optional backup/restore and iDR services provide the Customer with a worry-free computing environment.
 

Virtual Machine

Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.

Virtual Machine SizeCCU*Memory (GB)Storage (GB)**
Small2490
Medium4890
Large81690
Extra-Large163290

*A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.

Operating System

CDT IaaS offers Customers three operating system options in its base offering:

  • Microsoft Windows Server (64-bit)
  • Red Hat Enterprise Linux (64-bit)

CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:

OSNN -1N -2
Microsoft Windows Server201920162012 R2
Red Hat Enterprise Linux8.x7.x6.x

Server Management

Three options are available for server management.

  • CDT IaaS Managed – AV/OS patching with a license. CDT manages the antivirus and operating system security patching.
  • CDT IaaS Unmanaged / Licensed – CDT provides the operating system image and license. The Customer is responsible for the VM. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
  • CDT IaaS Unmanaged / Unlicensed – CDT provides the operating system image and the Customer provides the operating system license. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
Memory
  • 1 GB increments
Storage

FeatureStandardCost
Tier 1 Storage (15ms response time)
  • Server storage is 90GB
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
42.8 Cents per GB

Virtual Private Network (VPN)

VPN capabilities from the CDT IaaS portal are available for site-to-site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. CDT administrators will support the cloud VPN end-point. The Customer will configure and support the end-point in their system environment.

 
File Transfer Service (FTS)

A CDT-managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.

Backup and Restore

Feature
Daily Backup
14-Day Retention
Image or File Restore
Replicated to DR Site

iDR

Feature
Recovery Time Objective (RTO)4 hours
Recovery Point Objective (RPO)24 hours

Request Changes to an Existing System

CDT manages requests via three vehicles:

1. CDT IaaS Web Portal

Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):

  • Choosing a base image (e.g., Windows, RHEL)
  • Changing base sizes (e.g., S, M, L, XL)
  • Changing memory, storage, CCU
  • Adding/removing backups (Tier I/II)
  • Adding/removing disaster recovery (Tier I/II)
2. Service Request Management System

All requests should be submitted via a Case. Submission types include (are not limited to):

  • Requests to discontinue CalCloud – IaaS services
  • Requests for billing corrections
  • Requests for routing or physical network changes
  • Establishing connections to legacy equipment

Where can I get more information about CDT IaaS?
There are multiple ways to get more information on CDT IaaS.

In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?
Yes, other government entities can use CDT IaaS.

When will CDT IaaS be available?
CDT IaaS has been available since July 2014.

Is CDT IaaS limited to only State, educational, tribal, county, and city governments?
Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities.

Will CDT IaaS provide application monitoring?
No, customers must provide their own application monitoring.

Can I bring my own monitoring tools?
Yes.

What are the CDT IaaS data retention periods?
Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached.

Will CDT IaaS have database reporting and monitoring tools?
Database installation, management, reporting, and monitoring will be the responsibility of the customer.

Will CDT IaaS use CDT’s Service Request System?
Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS.

How do I gain access to the CDT IaaS Portal?
Customers interested in subscribing to CDT IaaS  must submit a Case/Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Case/Request each time new IaaS are provisioned.

Can I use any server names I want in CDT IaaS?
Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention.

How will the billing work?
Customers will be billed in one-month increments based on the resources provisioned during that timeframe.

Who is responsible for server software installation?
The Customer is responsible for any applications installed on provisioned virtual machines.

Can I get access to the hypervisor or hardware?
No, this is controlled by the CDT infrastructure provider.

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate, and Group.

CALCLOUD LINUX MANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$358.58 L121
CalCloud Small Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$652.60 L122
CalCloud Small Linux Managed Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$507.32 L123
CalCloud Medium Managed Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$480.80 L126
CalCloud Medium Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$793.26 L127
CalCloud Medium Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$649.14 L128
CalCloud Large Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$681.42 L131
CalCloud Large Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$986.97 L132
CalCloud Large Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839.38 L133
CalCloud XLarge Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$848.61 L136
CalCloud XLarge Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,300.58 L137
CalCloud XLarge Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,153.00 L138

CALCLOUD LINUX UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$304.39 L213
CalCloud Small Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$554.59 L214
CalCloud Small Linux Unmanaged Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$431.22 L215
CalCloud Medium Unmanaged Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$408.16 L216
CalCloud Medium Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$674.51 L217
CalCloud Medium Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$552.29 L218
CalCloud Large Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$578.81 L219
CalCloud Large Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839.38 L220
CalCloud Large Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$713.71 L221
CalCloud XLarge Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$721.78 L222
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,105.73 L223
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$980.05 L224
CalCloud Small Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$287.10 L242
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$522.31 L243
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$405.86 L244
CalCloud Medium Unmanaged Linux Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$385.10 L245
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$634.15 L246
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$518.85 L247
CalCloud Large Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$545.37 L248
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$789.81 L249
CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$671.05 L250
CalCloud XLarge Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$679.12 L251
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,040.01 L252
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$922.40 L253

CALCLOUD WINDOWS MANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$370.11 L101
CalCloud Small Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$673.35 L102
CalCloud Small Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$523.46 L103
CalCloud Medium Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$495.79 L106
CalCloud Medium Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$817.48 L107
CalCloud Medium Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$668.74 L108
CalCloud Large Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$702.18 L111
CalCloud Large Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,016.95 L112
CalCloud Large Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$865.90 L113
CalCloud XLarge Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$875.13 L116
CalCloud XLarge Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,340.94 L117
CalCloud XLarge Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,188.74 L118

CALCLOUD WINDOWS UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$314.77 L201
CalCloud Small Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$571.89 L202
CalCloud Small Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$445.06 L203
CalCloud Medium Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$422.00 L204
CalCloud Medium Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$695.26 L205
CalCloud Medium Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$568.43 L206
CalCloud Large Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$597.25 L207
CalCloud Large Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$864.75 L208
CalCloud Large Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$735.61 L209
CalCloud XLarge Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$743.69 L210
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,140.32 L211
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,010.03 L212
CalCloud Small Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$296.32 L230
CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$538.45 L231
CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$418.54 L232
CalCloud Medium Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$396.63 L233
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$653.75 L234
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$534.99 L235
CalCloud Large Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$561.51 L236
CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$814.02 L237
CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$692.95 L238
CalCloud XLarge Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$699.87 L239
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,072.29 L240
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$951.23 L241

CALCLOUD ADD ONS

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Memory (RAM)CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$11.53 L181
CalCloud Data Storage Tier 1CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.428L182
CalCloud Data Storage Tier 2CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.264L183
CalCloud Data Storage Backup Tier 2CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.242L187
CalCloud Virtual Private Network (VPN) - with up to 2 tunnelsCalCloud IaaS ServiceCalCloud ServicesMonthly/Per VPN$231.00 L189
CalCloud VPN TunnelCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Tunnel$58.00 L190
 

Subscriptions to this service are available.

Service Request NameLink
Infrastructure as a Service
Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Case/Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.
Order IaaS Services
ENROLLMENT IN CALCLOUD – IaaS Process
  • The customer contacts their Account Lead regarding CalCloud – IaaS.
  • The customer submits a Case/Request to CDT.
  • The Case/Request must have the CDT IaaS Customer On-Boarding Questionnaire attached.
  • CDT reviews, processes, and approves the Case/Request.
  • The Customer receives IaaS web portal user training.
  • CDT will create all Customer IaaS web portal accounts based on information provided in the on-boarding questionnaire.