CDT Infrastructure as a Service (IaaS)

CDT Infrastructure as a Service (IaaS) provides Customers with a private cloud located at the CDT data centers. Using a self-service portal, CDT IaaS Customers have on-demand access to a shared pool of computing resources that can be rapidly provisioned and released as virtual machines on a pay-per-use basis.

CDT IaaS provides shared virtual infrastructure that reduces or eliminates the need for capital expenditures and allows Customers to realize cost savings compared to physical server environments. Options such as server management, increased storage, site-to-site virtual private network devices, backup and restore, file transfer server, RAM, and infrastructure disaster recovery (iDR) are available during and after provisioning.

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Highlights

Low cost hosting solution
No capital expenditures
Rapid provisioning
Secure access and secure data

VPN device (site- to-site ) service and file transfer server
Customer controlled environment
High availability

Multiple base virtual machine size options
Multiple licensing and patching options

CDT IaaS Model Comparison

The following chart compares the different CDT IaaS offerings.

Virtual Server Size	CCU*	Memory (GB)	Storage (GB)**
Small	2	4	90
Medium	4	8	90
Large	8	16	90
Extra-Large	16	32	90

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs, and add-ons.

CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.

Customers can create and delete x86 (Windows Server, Linux) VMs with no capital expense. Customers are able to install and maintain their own applications while CDT takes care of the physical resources and the operating system. Optional backup/restore and iDR services provide the Customer with a worry-free computing environment.

Virtual Machine

Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.

Virtual Machine Size	CCU*	Memory (GB)	Storage (GB)**
Small	2	4	90
Medium	4	8	90
Large	8	16	90
Extra-Large	16	32	90

*A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.

Operating System

CDT IaaS offers Customers three operating system options in its base offering:

Microsoft Windows Server (64-bit)
Red Hat Enterprise Linux (64-bit)

CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:

OS	N	N -1	N -2
Microsoft Windows Server	2019	2016	2012 R2
Red Hat Enterprise Linux	8.x	7.x	6.x

Server Management

Three options are available for server management.

CDT IaaS Managed – AV/OS patching with a license. CDT manages the antivirus and operating system security patching.
CDT IaaS Unmanaged / Licensed – CDT provides the operating system image and license. The Customer is responsible for the VM. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
CDT IaaS Unmanaged / Unlicensed – CDT provides the operating system image and the Customer provides the operating system license. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.

Memory

1 GB increments

Storage

Feature	Standard	Cost
Tier 1 Storage (15ms response time)	- Server storage is 90GB - Additional storage is available in 50GB increments up to 2TB at a time - Additional storage is charged on a per GB monthly basis	42.8 Cents per GB
Tier 2 Storage (20ms response time)	- Additional storage is available in 50GB increments up to 2TB at a time - Additional storage is charged on a per GB monthly basis	26.4 Cents per GB
Tier 3 Storage (100ms response time)	- Not eligible for backup or IDR - Additional storage is available in 50GB increments up to 2TB at a time - Additional storage is charged on a per GB monthly basis	16.1 Cents GB
NAS Storage	- Available in two protocols – CIFS and NFS - Available using either Tier 2 or Tier 3 storage - Optional tier 1 IDR - Additional volumes are available in 50GB increments up to 10 TB at a time - Additional storage is charged on a per GB monthly basis	See above Tier 2 or 3 cost

Virtual Private Network (VPN)

VPN capabilities from the CDT IaaS portal are available for site-to-site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. CDT administrators will support the cloud VPN end-point. The Customer will configure and support the end-point in their system environment.

File Transfer Service (FTS)

A CDT-managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.

Backup and Restore

Feature
Daily Backup
14-Day Retention
Image or File Restore
Replicated to DR Site

iDR

Feature	Tier I	Tier II
Recovery Time Objective (RTO)	1 hour	96 hours
Recovery Point Objective (RPO)	1 hour	24 hours

Request Changes to an Existing System

CDT manages requests via three vehicles:

1. CDT IaaS Web Portal

Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):

Choosing a base image (e.g., Windows, RHEL)
Changing base sizes (e.g., S, M, L, XL)
Changing memory, storage, CCU
Adding/removing backups (Tier I/II)
Adding/removing disaster recovery (Tier I/II)

2. Service Request Management System

All requests should be submitted via a Case. Submission types include (are not limited to):

Requests to discontinue CalCloud – IaaS services
Requests for billing corrections
Requests for routing or physical network changes
Establishing connections to legacy equipment

In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?

Yes, other government entities can use CDT IaaS.

When will CDT IaaS be available?

CDT IaaS has been available since July 2014.

Is CDT IaaS limited to only State, educational, tribal, county, and city governments?

Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities.

Where can I get more information about CDT IaaS?

There are multiple ways to get more information on CDT IaaS.

Contact your Account Lead
Send an e-mail to the CDT IaaS project team: CalCloudOps@state.ca.gov.

Will CDT IaaS provide application monitoring?

No, customers must provide their own application monitoring.

Can I bring my own monitoring tools?

Yes

What are the CDTIaaS data retention periods?

Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached

Will CDT IaaS have database reporting and monitoring tools?

Database installation, management, reporting, and monitoring will be the responsibility of the customer.

Will CDT IaaS use CDT's Service Request System?

Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS service.

How do I gain access to the CDT IaaS Portal?

Customers interested in subscribing to CDT IaaS services must submit a Service Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Service Request each time new IaaS services are provisioned.

Can I use any server names I want in CDT IaaS?

Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention.

How will the billing work?

Customers will be billed in one-month increments based on the resources provisioned during that timeframe.

Who is responsible for server software installation?

The Customer is responsible for any applications installed on provisioned virtual machines.

Can I get access to the hypervisor or hardware?

No, this is controlled by the CDT infrastructure provider.

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate, and Group.

CALCLOUD LINUX MANAGED

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CalCloud Small Linux Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$358.58	L121
CalCloud Small Linux Managed Server w/ Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$652.60	L122
CalCloud Small Linux Managed Server w/ Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$507.32	L123
CalCloud Medium Managed Linux Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$480.80	L126
CalCloud Medium Linux Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$793.26	L127
CalCloud Medium Linux Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$649.14	L128
CalCloud Large Linux Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$681.42	L131
CalCloud Large Linux Managed Server w/ Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$986.97	L132
CalCloud Large Linux Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$839.38	L133
CalCloud XLarge Linux Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$848.61	L136
CalCloud XLarge Linux Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,300.58	L137
CalCloud XLarge Linux Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,153.00	L138

CALCLOUD LINUX UNMANAGED

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CalCloud Small Linux Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$304.39	L213
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$554.59	L214
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$431.22	L215
CalCloud Medium Unmanaged Linux Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$408.16	L216
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$674.51	L217
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$552.29	L218
CalCloud Large Linux Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$578.81	L219
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$839.38	L220
CalCloud Large Linux Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$713.71	L221
CalCloud XLarge Linux Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$721.78	L222
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,105.73	L223
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$980.05	L224
CalCloud Small Linux Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$287.10	L242
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$522.31	L243
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$405.86	L244
CalCloud Medium Unmanaged Linux Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$385.10	L245
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$634.15	L246
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$518.85	L247
CalCloud Large Linux Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$545.37	L248
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$789.81	L249
CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$671.05	L250
CalCloud XLarge Linux Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$679.12	L251
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,040.01	L252
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$922.40	L253

CALCLOUD WINDOWS MANAGED

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CalCloud Small Windows Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$370.11	L101
CalCloud Small Windows Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$673.35	L102
CalCloud Small Windows Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$523.46	L103
CalCloud Medium Windows Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$495.79	L106
CalCloud Medium Windows Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$817.48	L107
CalCloud Medium Windows Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$668.74	L108
CalCloud Large Windows Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$702.18	L111
CalCloud Large Windows Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,016.95	L112
CalCloud Large Windows Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$865.90	L113
CalCloud XLarge Windows Managed Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$875.13	L116
CalCloud XLarge Windows Managed Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,340.94	L117
CalCloud XLarge Windows Managed Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,188.74	L118

CALCLOUD WINDOWS UNMANAGED

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CalCloud Small Windows Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$314.77	L201
CalCloud Small Windows Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$571.89	L202
CalCloud Small Windows Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$445.06	L203
CalCloud Medium Windows Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$422.00	L204
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$695.26	L205
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$568.43	L206
CalCloud Large Windows Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$597.25	L207
CalCloud Large Windows Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$864.75	L208
CalCloud Large Windows Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$735.61	L209
CalCloud XLarge Windows Unmanaged Server	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$743.69	L210
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,140.32	L211
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,010.03	L212
CalCloud Small Windows Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$296.32	L230
CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$538.45	L231
CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$418.54	L232
CalCloud Medium Windows Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$396.63	L233
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$653.75	L234
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$534.99	L235
CalCloud Large Windows Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$561.51	L236
CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$814.02	L237
CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$692.95	L238
CalCloud XLarge Windows Unmanaged Server - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$699.87	L239
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$1,072.29	L240
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OS	CalCloud IaaS Service	CalCloud Services	Monthly/Per Virtual Server	$951.23	L241

CALCLOUD ADD ONS

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CalCloud Memory (RAM)	CalCloud IaaS Service	CalCloud Services	Monthly/Per GB	$11.53	L181
CalCloud Data Storage Tier 1	CalCloud IaaS Service	CalCloud Services	Monthly/Per GB	$0.43	L182
CalCloud Data Storage Tier 2	CalCloud IaaS Service	CalCloud Services	Monthly/Per GB	$0.26	L183
CalCloud Data Storage Backup Tier 2	CalCloud IaaS Service	CalCloud Services	Monthly/Per GB	$0.24	L187
CalCloud Virtual Private Network (VPN) - with up to 2 tunnels	CalCloud IaaS Service	CalCloud Services	Monthly/Per VPN	$231.00	L189
CalCloud VPN Tunnel	CalCloud IaaS Service	CalCloud Services	Monthly/Per Tunnel	$58.00	L190

Subscriptions to this service are available.

Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Case/Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.

ENROLLMENT IN CALCLOUD – IaaS

The customer contacts their Account Lead regarding CalCloud – IaaS.
The customer submits a Case/Request to CDT.
- The Case/Request must have the CDT IaaS Customer On-Boarding Questionnaire attached.
CDT reviews, processes, and approves the Case/Request.
The Customer receives IaaS web portal user training.
CDT will create all Customer IaaS web portal accounts based on information provided in the on-boarding questionnaire.