CDT Infrastructure as a Service (IaaS)

CDT Infrastructure as a Service (IaaS) provides Customers with a private cloud located at the CDT data centers. Using a self-service portal, CDT IaaS Customers have on-demand access to a shared pool of computing resources that can be rapidly provisioned and released as virtual machines on a pay-per-use basis.

CDT IaaS provides shared virtual infrastructure that reduces or eliminates the need for capital expenditures and allows Customers to realize cost savings compared to physical server environments. Options such as server management, increased storage, site-to-site virtual private network devices, backup and restore, file transfer server, RAM and infrastructure disaster recovery (iDR) are available during and after provisioning.

Highlights

  • Low cost hosting solution
  • No capital expenditures
  • Rapid provisioning
  • Secure access and secure data

 

  • VPN device (site- to-site ) service and file transfer server
  • Customer controlled environment
  • High availability

 

  • Multiple base virtual machine size options
  • Multiple licensing and patching options
CDT IaaS Model Comparison

The following chart compares the different CDT IaaS offerings.

VIRTUAL SERVER SIZE CCU* MEMORY (GB) STORAGE (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs and add-ons.

CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.

Customers can create and delete x86 (Windows Server, Linux) VMs with no capital expense. Customers are able to install and maintain their own applications while CDT takes care of the physical resources and the operating system. Optional backup/restore and iDR services provide the Customer with a worry-free computing environment.

Virtual Machine

Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.

Virtual Machine SizeCCU*Memory (GB)Storage (GB)**
Small2490
Medium4890
Large81690
Extra-Large163290

*A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.

OPERATING SYSTEM

CDT IaaS offers Customers three operating system options in its base offering:

  • Microsoft Windows Server (64-bit)
  • Red Hat Enterprise Linux (64-bit)

CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:

OSNN -1N -2
Microsoft Windows Server201920162012 R2
Red Hat Enterprise Linux8.x7.x6.x

Server Management

Three options are available for server management.

  • CDT IaaS Managed – AV/OS patching with license. CDT manages the antivirus and operating system security patching.
  • CDT IaaS Unmanaged / Licensed – CDT provides the operating system image and license. The Customer is responsible for the VM. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
  • CDT IaaS Unmanaged / Unlicensed – CDT provides the operating system image and Customer provides the operating system license. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
Memory
  • 1 GB increments
Storage

Feature

Standard

Cost

   

Tier 1 Storage (15ms response time)

   

  • Server storage is 90GB
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
 

42.8 Cents per GB

 

Tier 2 Storage (20ms response time)

 

  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis

26.4 Cents per GB

 

Tier 3 Storage (100ms response time)

 

  • Not eligible for backup or IDR
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
 

16.1 Cents GB

 

 

NAS Storage

       

  • Available in two protocols – CIFS and NFS
  • Available using either Tier 2 or Tier 3 storage
  • Optional tier 1 IDR
  • Additional volumes are available in 50GB increments up to 10 TB at a time
  • Additional storage is charged on a per GB monthly basis

See above Tier 2 or 3 cost

       

Virtual Private Network (VPN)

VPN capabilities from the CDT IaaS portal are available for site to site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. CDT administrators will support the cloud VPN end point. The Customer will configure and support the end point in their system environment.

File Transfer Service (FTS)

A CDT  managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.

Backup and Restore

Feature

Daily Backup

14 Day Retention

Image or File Restore

Replicated to DR site

iDR

Feature Tier I Tier II

Recovery Time Objective (RTO)

1 hr

96 hrs

Recovery Point Objective (RPO)

1 hr

24 hrs

Request Changes to an Existing System

CDT manages requests via three vehicles:

1. CDT IaaS Web Portal

Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):

  • Choosing a base image (e.g., Windows, RHEL)
  • Changing base sizes (e.g., S, M, L, XL)
  • Changing memory, storage, CCU
  • Adding/removing backups (Tier I/II)
  • Adding/removing disaster recovery (Tier I/II)
2. Service Request Management System

All requests should be submitted via a Service Request. Submission types include (are not limited to):

  • Requests to discontinue CalCloud – IaaS services
  • Requests for billing corrections
  • Requests for routing or physical network changes
  • Establishing connections to legacy equipment

In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?

Yes, other government entities can use CDT IaaS.

When will CDT IaaS be available?

CDT IaaS has been available since July 2014. 

Is CDT IaaS limited to only State, educational, tribal, county, and city governments?

Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities.

Where can I get more information about CDT IaaS?

There are multiple ways to get more information on CDT IaaS.

Will CDT IaaS provide application monitoring?

No, customers must provide their own application monitoring.

Can I bring my own monitoring tools?

Yes

What are the CDTIaaS data retention periods?

Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached

Will CDT IaaS have database reporting and monitoring tools?

Database installation, management, reporting, and monitoring will be the responsibility of the customer.

Will CDT IaaS use CDT's Service Request System?

Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS service.

How do I gain access to the CDT IaaS Portal?

Customers interested in subscribing to CDT IaaS services must submit a Service Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Service Request each time new IaaS services are provisioned.

Can I use any server names I want in CDT IaaS?

Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention. 

How will the billing work?

Customers will be billed in one-month increments based on the resources provisioned during that timeframe. 

Who is responsible for server software installation?

The Customer is responsible for any applications installed on provisioned virtual machines. 

Can I get access to the hypervisor or hardware?

No, this is controlled by the CDT infrastructure provider.

The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate and Group.

                           CALCLOUD LINUX MANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$359L121
CalCloud Small Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$653L122
CalCloud Small Linux Managed Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$507L123
CalCloud Medium Managed Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$481L126
CalCloud Medium Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$793L127
CalCloud Medium Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$649L128
CalCloud Large Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$681L131
CalCloud Large Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$987L132
CalCloud Large Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839L133
CalCloud XLarge Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$849L136
CalCloud XLarge Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,301L137
CalCloud XLarge Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,153L138

CALCLOUD LINUX UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$304L213
CalCloud Small Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$555L214
CalCloud Small Linux Unmanaged Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$431L215
CalCloud Medium Unmanaged Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$408L216
CalCloud Medium Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$675L217
CalCloud Medium Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$552L218
CalCloud Large Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$579L219
CalCloud Large Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839L220
CalCloud Large Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$714L221
CalCloud XLarge Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$722L222
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,106L223
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$980L224
CalCloud Small Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$287L242
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$522L243
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$406L244
CalCloud Medium Unmanaged Linux Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$385L245
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$634L246
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$519L247
CalCloud Large Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$545L248
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$790L249
CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$671L250
CalCloud XLarge Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$679L251
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,040L252
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$922L253
CALCLOUD WINDOWS MANAGED
Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$370L101
CalCloud Small Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$673L102
CalCloud Small Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$523L103
CalCloud Medium Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$496L106
CalCloud Medium Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$817L107
CalCloud Medium Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$669L108
CalCloud Large Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$702L111
CalCloud Large Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,017L112
CalCloud Large Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$866L113
CalCloud XLarge Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$875L116
CalCloud XLarge Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,341L117
CalCloud XLarge Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,189L118

CALCLOUD WINDOWS UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$315L201
CalCloud Small Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$572L202
CalCloud Small Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$445L203
CalCloud Medium Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$422L204
CalCloud Medium Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$695L205
CalCloud Medium Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$568L206
CalCloud Large Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$597L207
CalCloud Large Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$865L208
CalCloud Large Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$736L209
CalCloud XLarge Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$744L210
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,140L211
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,010L212
CalCloud Small Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$296L230
CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$538L231
CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$419L232
CalCloud Medium Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$397L233
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$654L234
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$535L235
CalCloud Large Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$562L236
CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$814L237
CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$693L238
CalCloud XLarge Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$700L239
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,072L240
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$951L241

CALCLOUD ADD ONS

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Memory (RAM)CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$12L181
CalCloud Data Storage Tier 1CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.43L182
CalCloud Data Storage Backup Tier 2CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0L187
CalCloud Virtual Private Network (VPN) - with up to 2 tunnelsCalCloud IaaS ServiceCalCloud ServicesMonthly/Per VPN$231L189
CalCloud VPN TunnelCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Tunnel$58L190
CalCloud File Transfer Server (FTS)CalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$288L192
 

Subscriptions to this service are available.

Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Case/Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.

ENROLLMENT IN CALCLOUD – IaaS

  1. The customer contacts their Account Lead regarding CalCloud – IaaS.
  2. The customer submits a Case/Request to CDT.
    • The Case/Request must have the CDT IaaS Customer On-Boarding Questionnaire attached.
  3. CDT reviews, processes, and approves the Case/Request.
  4. The Customer receives IaaS web portal user training.
  5. CDT will create all Customer IaaS web portal accounts based on information provided in the on-boarding questionnaire.