CDT Infrastructure as a Service (IaaS)

CDT Infrastructure as a Service (IaaS) provides Customers with a private cloud located at the CDT data centers. Using a self-service portal, CDT IaaS Customers have on-demand access to a shared pool of computing resources that can be rapidly provisioned and released as virtual machines on a pay-per-use basis.

CDT IaaS provides shared virtual infrastructure that reduces or eliminates the need for capital expenditures and allows Customers to realize cost savings compared to physical server environments. Options such as server management, increased storage, site-to-site virtual private network devices, backup and restore, file transfer server, RAM and infrastructure disaster recovery (iDR) are available during and after provisioning.

Highlights

  • Low cost hosting solution
  • No capital expenditures
  • Rapid provisioning
  • Secure access and secure data

 

  • VPN device (site- to-site ) service and file transfer server
  • Customer controlled environment
  • High availability

 

  • Multiple base virtual machine size options
  • Multiple licensing and patching options
CDT IaaS Model Comparison

The following chart compares the different CDT IaaS offerings.

VIRTUAL SERVER SIZE CCU* MEMORY (GB) STORAGE (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs and add-ons.

CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.

Customers can create and delete both x86 (Windows Server, Linux) and PowerVM (AIX) VMs with no capital expense. Customers are able to install and maintain their own applications while CDT takes care of the physical resources and the operating system. Optional backup/restore and iDR services provide the Customer with a worry-free computing environment.

Virtual Machine

Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.

VIRTUAL MACHINE SIZE CCU* MEMORY (GB) STORAGE (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.

OPERATING SYSTEM

CDT IaaS offers Customers three operating system options in its base offering:

  • IBM AIX
  • Microsoft Windows Server (64-bit)
  • Red Hat Enterprise Linux (64-bit)

CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:

OS N N-1
IBM AIX 7.1 6.1
Microsoft Windows Server 2012 R2 2008 R2
Red Hat Enterprise Linux 7.x 6.x

Server Management

Three options are available for server management.

  • CDT IaaS Managed – AV/OS patching with license. The CDT vendor manages the antivirus and operating system security patching.
  • CDT IaaS Unmanaged / Licensed – The CDT vendor provides the operating system image and license. The Customer is responsible for the VM. The CDT vendor monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
  • CDT IaaS Unmanaged / Unlicensed – The CCDT vendor provides the operating system image and Customer provides the operating system license. The CDT vendor monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
Memory
  • 1 GB increments
Storage

Feature

Standard

Cost
   

Tier 1 Storage (15ms response time)

   
  • Server storage is 90GB
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
  

42.8 Cents per GB
 

Tier 2 Storage (20ms response time)

 
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis

26.4 Cents per GB
 

Tier 3 Storage (100ms response time)

 
  • Not eligible for backup or IDR
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
  

16.1 Cents GB

 
 

NAS Storage

       
  • Available in two protocols – CIFS and NFS
  • Available using either Tier 2 or Tier 3 storage
  • Optional tier 1 IDR
  • Additional volumes are available in 50GB increments up to 10 TB at a time
  • Additional storage is charged on a per GB monthly basis

See above Tier 2 or 3 cost

       
Virtual Private Network (VPN)

VPN capabilities from the CDT IaaS portal are available for site to site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. The CDT vendor administrators will support the cloud VPN end point. The Customer will configure and support the end point in their system environment.

File Transfer Service (FTS)

A CDT IaaS vendor managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.

Backup and Restore

Feature

Daily Backup

14 Day Retention

Image or File Restore

Replicated to DR site

iDR

Feature Tier I Tier II

Recovery Time Objective (RTO)

 1 hr

96 hrs
Recovery Point Objective (RPO)

1 hr

24 hrs

Request Changes to an Existing System

CDT manages requests via three vehicles:

1. CDT IaaS Web Portal

Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):

  • Choosing a base image (e.g., Windows, AIX, RHEL)
  • Changing base sizes (e.g., S, M, L, XL)
  • Changing memory, storage, CCU
  • Adding/removing backups (Tier I/II)
  • Adding/removing disaster recovery (Tier I/II)
2. Service Request Management System

All requests should be submitted via a Service Request. Submission types include (are not limited to):

  • Requests to discontinue CalCloud – IaaS services
  • Requests for billing corrections
  • Requests for routing or physical network changes
  • Establishing connections to legacy equipment

In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?

Yes, other government entities can use CDT IaaS.

When will CDT IaaS be available?

CDT IaaS has been available since July 2014. 

Is CDT IaaS limited to only State, educational, tribal, county, and city governments?

Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities.

Where can I get more information about CDT IaaS?

There are multiple ways to get more information on CDT IaaS.

Will CDT IaaS provide application monitoring?

No, customers must provide their own application monitoring.

Can I bring my own monitoring tools?

Yes

What are the CDTIaaS data retention periods?

Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached

Will CDT IaaS have database reporting and monitoring tools?

Database installation, management, reporting, and monitoring will be the responsibility of the customer.

Will CDT IaaS use CDT's Service Request System?

Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS service.

How do I gain access to the CDT IaaS Portal?

Customers interested in subscribing to CDT IaaS services must submit a Service Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Service Request each time new IaaS services are provisioned.

Can I use any server names I want in CDT IaaS?

Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention. 

How will the billing work?

Customers will be billed in one-month increments based on the resources provisioned during that timeframe. 

Who is responsible for server software installation?

The Customer is responsible for any applications installed on provisioned virtual machines. 

Can I get access to the hypervisor or hardware?

No, this is controlled by the CDT infrastructure provider.

The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate and Group.

CALCLOUD LINUX MANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L121CalCloud Small Linux Managed ServerVirtual Server/Month$358.58Linux Small Managed
L122CalCloud Small Linux Managed Server w/ Tier 1 DRVirtual Server/Month$652.60Linux Small Managed
L123CalCloud Small Linux Managed Server w/ Tier 2 DRVirtual Server/Month$507.32Linux Small Managed
L126CalCloud Medium Managed Linux ServerVirtual Server/Month$480.80Linux Managed Medium
L127CalCloud Medium Linux Managed Server w/Tier 1 DRVirtual Server/Month$793.26Linux Managed Medium
L128CalCloud Medium Linux Managed Server w/Tier 2 DRVirtual Server/Month$649.14Linux Managed Medium
L131CalCloud Large Linux Managed ServerVirtual Server/Month$681.42Linux Managed Large
L132CalCloud Large Linux Managed Server w/ Tier 1 DRVirtual Server/Month$986.97Linux Managed Large
L133CalCloud Large Linux Managed Server w/Tier 2 DRVirtual Server/Month$839.38Linux Managed Large
L136CalCloud XLarge Linux Managed ServerVirtual Server/Month$848.61Linux Managed XLarge
L137CalCloud XLarge Linux Managed Server w/Tier 1 DRVirtual Server/Month$1,300.58Linux Managed XLarge
L138CalCloud XLarge Linux Managed Server w/Tier 2 DRVirtual Server/Month$1,153.00Linux Managed XLarge

CALCLOUD LINUX UNMANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L213CalCloud Small Linux Unmanaged ServerVirtual Server/Month$304.39Linux Small Unmanaged
L214CalCloud Small Linux Unmanaged Server w/ Tier 1 DRVirtual Server/Month$554.59Linux Small Unmanaged
L215CalCloud Small Linux Unmanaged Server w/ Tier 2 DRVirtual Server/Month$431.22Linux Small Unmanaged
L216CalCloud Medium Unmanaged Linux ServerVirtual Server/Month$408.16Linux Unmanaged Medium
L217CalCloud Medium Linux Unmanaged Server w/Tier 1 DRVirtual Server/Month$674.51Linux Unmanaged Medium
L218CalCloud Medium Linux Unmanaged Server w/Tier 2 DRVirtual Server/Month$552.29Linux Unmanaged Medium
L219CalCloud Large Linux Unmanaged ServerVirtual Server/Month$578.81
L220CalCloud Large Linux Unmanaged Server w/ Tier 1 DRVirtual Server/Month$839.38
L221CalCloud Large Linux Unmanaged Server w/Tier 2 DRVirtual Server/Month$713.71
L222CalCloud XLarge Linux Unmanaged ServerVirtual Server/Month$721.78
L223CalCloud XLarge Linux Unmanaged Server w/Tier 1 DRVirtual Server/Month$1,105.73
L224CalCloud XLarge Linux Unmanaged Server w/Tier 2 DRVirtual Server/Month$980.05
L242CalCloud Small Linux Unmanaged Server - w/o OSVirtual Server/Month$287.10Linux Small Unmanaged
L243CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OSVirtual Server/Month$522.31Linux Small Unmanaged
L244CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OSVirtual Server/Month$405.86Linux Small Unmanaged
L245CalCloud Medium Unmanaged Linux Server - w/o OSVirtual Server/Month$385.10Linux Unmanaged Medium
L246CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$634.15Linux Unmanaged Medium
L247CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$518.85Linux Unmanaged Medium
L248CalCloud Large Linux Unmanaged Server - w/o OSVirtual Server/Month$545.37Linux Unmanaged Large
L249CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OSVirtual Server/Month$789.81Linux Unmanaged Large
L250CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$671.05Linux Unmanaged Large
L252CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$1,040.01Linux Unmanaged XLarge
L253CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$922.40Linux Unmanaged XLarge

CALCLOUD WINDOWS MANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L101CalCloud Small Windows Managed Server Virtual Server/Month$370.11Windows Managed Small
L102CalCloud Small Windows Managed Server w/Tier 1 DRVirtual Server/Month$673.35Windows Managed Small
L103CalCloud Small Windows Managed Server w/Tier 2 DRVirtual Server/Month$523.46Windows Managed Small
L106CalCloud Medium Windows Managed ServerVirtual Server/Month$495.79Windows Managed Medium
L107CalCloud Medium Windows Managed Server w/Tier 1 DRVirtual Server/Month$817.48Windows Managed Medium
L108CalCloud Medium Windows Managed Server w/Tier 2 DRVirtual Server/Month$668.74Windows Managed Medium
L111CalCloud Large Windows Managed ServerVirtual Server/Month$702.18Windows Managed Large
L112CalCloud Large Windows Managed Server w/Tier 1 DRVirtual Server/Month$1,016.95Windows Managed Large
L113CalCloud Large Windows Managed Server w/Tier 2 DRVirtual Server/Month$865.90Windows Managed Large
L116CalCloud XLarge Windows Managed ServerVirtual Server/Month$875.13Windows Managed XLarge
L117CalCloud XLarge Windows Managed Server w/Tier 1 DRVirtual Server/Month$1,340.94Windows Managed XLarge
L118CalCloud XLarge Windows Managed Server w/Tier 2 DR Virtual Server/Month$1,188.74Windows Managed XLarge

CALCLOUD WINDOWS UNMANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L201CalCloud Small Windows Unmanaged ServerVirtual Server/Month$314.77Windows Unmanaged Small
L202CalCloud Small Windows Unmanaged Server w/Tier 1 DRVirtual Server/Month$571.89Windows Unmanaged Small
L203CalCloud Small Windows Unmanaged Server w/Tier 2 DRVirtual Server/Month$445.06Windows Unmanaged Small
L204CalCloud Medium Windows Unmanaged ServerVirtual Server/Month$422.00Windows Unmanaged Medium
L205CalCloud Medium Windows Unmanaged Server w/Tier 1 DRVirtual Server/Month$695.26Windows Unmanaged Medium
L206CalCloud Medium Windows Unmanaged Server w/Tier 2 DRVirtual Server/Month$568.43Windows Unmanaged Medium
L207CalCloud Large Windows Unmanaged ServerVirtual Server/Month$597.25
L208CalCloud Large Windows Unmanaged Server w/Tier 1 DRVirtual Server/Month$864.75
L209CalCloud Large Windows Unmanaged Server w/Tier 2 DRVirtual Server/Month$735.61
L210CalCloud XLarge Windows Unmanaged ServerVirtual Server/Month$743.69
L211CalCloud XLarge Windows Unmanaged Server w/Tier 1 DRVirtual Server/Month$1,140.32
L212CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR Virtual Server/Month$1,010.03
L230CalCloud Small Windows Unmanaged Server - w/o OSVirtual Server/Month$296.32Windows Unmanaged Small
L231CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$538.45Windows Unmanaged Small
L232CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$418.54Windows Unmanaged Small
L233CalCloud Medium Windows Unmanaged Server - w/o OSVirtual Server/Month$396.63Windows Unmanaged Medium
L234CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$653.75Windows Unmanaged Medium
L235CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$534.99Windows Unmanaged Medium
L236CalCloud Large Windows Unmanaged Server - w/o OSVirtual Server/Month$561.51
L237CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$814.02
L238CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$692.95
L239CalCloud XLarge Windows Unmanaged Server - w/o OSVirtual Server/Month$699.87
L240CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OSVirtual Server/Month$1,072.29
L241CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OSVirtual Server/Month$951.23

CALCLOUD AIX MANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L141CalCloud Small AIX Managed Server (CCU)Virtual Server/Month$1,080.00AIX Small Managed
L146CalCloud Medium AIX Managed Server (CCU)Virtual Server/Month$1,635.00AIX Medium Managed
L147CalCloud Medium AIX Managed Server w/Tier 1 DR (CCU)Virtual Server/Month$2,095.00AIX Medium Managed
L148CalCloud Medium AIX Managed Server w/Tier 2 DR (CCU)Virtual Server/Month$1,849.00AIX Medium Managed
L151CalCloud Large AIX Managed Server (CCU)Virtual Server/Month$2,554.00AIX Large Managed
L152CalCloud Large AIX Managed Server w/Tier 1 DR (CCU)Virtual Server/Month$3,302.00AIX Large Managed
L153CalCloud Large AIX Managed Server w/Tier 2 DR (CCU)Virtual Server/Month$2,957.00AIX Large Managed
L156CalCloud XLarge AIX Managed Server (CCU)Virtual Server/Month$4,621.00AIX XLarge Managed
L157CalCloud XLarge AIX Managed Server w/Tier 1 DR (CCU)Virtual Server/Month$5,989.00AIX XLarge Managed
L158CalCloud XLarge AIX Managed Server w/Tier 2 DR (CCU)Virtual Server/Month$5,323.00AIX XLarge Managed
L161CalCloud Small AIX Managed Server (Complete Core)Virtual Server/Month$2,088.00AIX Small Managed
L162CalCloud Small AIX Managed Server w/Tier 1 DR (Complete Core)Virtual Server/Month$2,541.00AIX Small Managed
L163CalCloud Small AIX Managed Server w/Tier 2 DR (Complete Core)Virtual Server/Month$2,308.00AIX Small Managed
L166CalCloud Medium AIX Managed Server (Complete Core)Virtual Server/Month$3,109.00AIX Medium Managed
L167CalCloud Medium AIX Managed Server w/Tier 1 DR (Complete Core)Virtual Server/Month$3,786.00AIX Medium Managed
L168CalCloud Medium AIX Managed Server w/Tier 2 DR (Complete Core)Virtual Server/Month$3,449.00AIX Medium Managed
L171CalCloud Large AIX Managed Server (Complete Core)Virtual Server/Month$4,971.00AIX Large Managed
L172CalCloud Large AIX Managed Server w/Tier 1 DR (Complete Core)Virtual Server/Month$6,094.00AIX Large Managed
L173CalCloud Large AIX Managed Server w/Tier 2 DR (Complete Core)Virtual Server/Month$5,524.00AIX Large Managed
L176CalCloud XLarge AIX Managed Server (Complete Core)Virtual Server/Month$9,043.00AIX XLarge Managed
L177CalCloud XLarge AIX Managed Server w/Tier 1 DR (Complete Core)Virtual Server/Month$10,970.00AIX XLarge Managed
L178CalCloud XLarge AIX Managed Server w/Tier 2 DR (Complete Core)Virtual Server/Month$10,010.00AIX XLarge Managed

CALCLOUD AIX UNMANAGED

Service CodeService DescriptionUnit of MeasurementRateNotes
L260CalCloud Small AIX Unmanaged Server (CCU)Virtual Server/Month$918.00AIX Small Unmanaged
L261CalCloud Small AIX Unmanaged Server w/Tier 1 DR (CCU)Virtual Server/Month$1,195.00AIX Small Unmanaged
L262CalCloud Small AIX Unmanaged Server w/Tier 2 DR (CCU)Virtual Server/Month$1,047.00AIX Small Unmanaged
L263CalCloud Medium AIX Unmanaged Server (CCU)Virtual Server/Month$1,390.00
L264CalCloud Medium AIX Unmanaged Server w/Tier 1 DR (CCU)Virtual Server/Month$1,781.00
L265CalCloud Medium AIX Unmanaged Server w/Tier 2 DR (CCU)Virtual Server/Month$1,572.00
L266CalCloud Large AIX Unmanaged Server (CCU)Virtual Server/Month$2,171.00
L267CalCloud Large AIX Unmanaged Server w/Tier 1 DR (CCU)Virtual Server/Month$2,807.00
L268CalCloud Large AIX Unmanaged Server w/Tier 2 DR (CCU)Virtual Server/Month$2,514.00
L269CalCloud XLarge AIX Unmanaged Server (CCU)Virtual Server/Month$3,928.00
L270CalCloud XLarge AIX Unmanaged Server w/Tier 1 DR (CCU)Virtual Server/Month$5,091.00
L271CalCloud XLarge AIX Unmanaged Server w/Tier 2 DR (CCU)Virtual Server/Month$4,525.00

CALCLOUD ADD ONS

Service CodeService DescriptionUnit of MeasurementRateNotes
L181CalCloud Memory (RAM)GB/Month$11.53
L182CalCloud Data Storage Tier 1GB/Month$0.428
L183CalCloud Data Storage Tier 2GB/Month$0.264
L185CalCloud Data Storage EncryptionGB/Month$0.022
L186CalCloud Data Storage Backup Tier 1GB/Month$0.265
L187CalCloud Data Storage Backup Tier 2GB/Month$0.242
L188CalCloud Data Storage Backup EncryptionGB/Month$0.04
L189CalCloud Virtual Private Network (VPN) - with up to 2 tunnelsVPN/Month$231.00
L190CalCloud VPN TunnelTunnel/Month$58.00
L191CalCloud Data Storage Archive Tier 3GB/Month$0.161
L192CalCloud File Transfer Server (FTS)Virtual Server/Month$288.00

APPLICATION HOSTING

Service CodeService DescriptionUnit of MeasurementRateNotes
L301CalCloud OTech Windows OS SupportVirtual Server/Month$514.00
L302CalCloud OTech Windows OS Set-upOne-Time/OS$230.00
L303CalCloud OTech Linux OS SupportVirtual Server/Month$844.00
L304CalCloud OTech Linux OS Set-upOne-Time/OS$230.00
L305CalCloud OTech AIX OS SupportVirtual Server/Month$676.00
L306CalCloud OTech AIX OS Set-upOne-Time/OS$396.00

CALCLOUD ORACLE DATABASE

Service CodeService DescriptionUnit of MeasurementRateNotes
L401CalCloud Small Server Oracle Database SubscriptionInstance/Month$946.00
L402CalCloud Medium Server Oracle Database SubscriptionInstance/Month$1,892.00
L403CalCloud Large Server Oracle Database SubscriptionInstance/Month$3,784.00
L404CalCloud XLarge Server Oracle Database SubscriptionInstance/Month$7,568.00

Subscriptions to this service are available. Rates may also be referenced in the CDT Rate Schedule.

Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Service Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.

ENROLLMENT IN CALCLOUD – IaaS

  1. The customer contacts their Account Lead regarding CalCloud – IaaS.
  2. The customer submits a Service Request to CDT.
    • The Service Request must have the CDT IaaS Customer On-Boarding Questionnaire attached.
  3. CDT reviews, processes, and approves the request.
  4. The Customer receives IaaS web portal user training.
  5. CDT will create all Customer IaaS web portal accounts based on information provided in the on-boarding questionnaire.