CDT Infrastructure as a Service (IaaS)

CDT Infrastructure as a Service (IaaS) provides Customers with a private cloud located at the CDT data centers. Using a self-service portal, CDT IaaS Customers have on-demand access to a shared pool of computing resources that can be rapidly provisioned and released as virtual machines on a pay-per-use basis.

CDT IaaS provides shared virtual infrastructure that reduces or eliminates the need for capital expenditures and allows Customers to realize cost savings compared to physical server environments. Options such as server management, increased storage, site-to-site virtual private network devices, backup and restore, file transfer server, RAM and infrastructure disaster recovery (iDR) are available during and after provisioning.

Highlights

  • Low cost hosting solution
  • No capital expenditures
  • Rapid provisioning
  • Secure access and secure data

 

  • VPN device (site- to-site ) service and file transfer server
  • Customer controlled environment
  • High availability

 

  • Multiple base virtual machine size options
  • Multiple licensing and patching options
CDT IaaS Model Comparison

The following chart compares the different CDT IaaS offerings.

VIRTUAL SERVER SIZE CCU* MEMORY (GB) STORAGE (GB)**
Small 2 4 90
Medium 4 8 90
Large 8 16 90
Extra-Large 16 32 90

* A CCU is equivalent to the capacity of 2 GHz of a single CPU Core.
** 90 GB storage is intended for the operating system, future service packs and add-ons.

CDT IaaS is a private cloud completely contained within the CDT data centers which allow customers the ability to provision resources through a web portal from a pool of on-demand virtual machines (VM) on a pay-per-use basis.

Customers can create and delete x86 (Windows Server, Linux) VMs with no capital expense. Customers are able to install and maintain their own applications while CDT takes care of the physical resources and the operating system. Optional backup/restore and iDR services provide the Customer with a worry-free computing environment.

Virtual Machine

Standard x86 virtual machines are available in increments. Additional memory and storage along with backup/restore and infrastructure iDR services can be added at any time through the CDT IaaS web portal.

Virtual Machine SizeCCU*Memory (GB)Storage (GB)**
Small2490
Medium4890
Large81690
Extra-Large163290

*A CCU is equivalent to the capacity of 2 GHz of a single CPU Core. ** 90 GB storage is intended for the operating system, future Service Packs, and add-ons.

OPERATING SYSTEM

CDT IaaS offers Customers three operating system options in its base offering:

  • Microsoft Windows Server (64-bit)
  • Red Hat Enterprise Linux (64-bit)

CDT IaaS provides N (current version) and N-1 (previous version) versions of each of the following operating systems:

OSNN -1N -2
Microsoft Windows Server201920162012 R2
Red Hat Enterprise Linux8.x7.x6.x

Server Management

Three options are available for server management.

  • CDT IaaS Managed – AV/OS patching with license. CDT manages the antivirus and operating system security patching.
  • CDT IaaS Unmanaged / Licensed – CDT provides the operating system image and license. The Customer is responsible for the VM. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
  • CDT IaaS Unmanaged / Unlicensed – CDT provides the operating system image and Customer provides the operating system license. CDT monitoring and support are limited to the infrastructure and hypervisor. The Customer is responsible for the monitoring and support of the virtual machine.
Memory
  • 1 GB increments
Storage

Feature

Standard

Cost

   

Tier 1 Storage (15ms response time)

   

  • Server storage is 90GB
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
 

42.8 Cents per GB

 

Tier 2 Storage (20ms response time)

 

  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis

26.4 Cents per GB

 

Tier 3 Storage (100ms response time)

 

  • Not eligible for backup or IDR
  • Additional storage is available in 50GB increments up to 2TB at a time
  • Additional storage is charged on a per GB monthly basis
 

16.1 Cents GB

 

 

NAS Storage

       

  • Available in two protocols – CIFS and NFS
  • Available using either Tier 2 or Tier 3 storage
  • Optional tier 1 IDR
  • Additional volumes are available in 50GB increments up to 10 TB at a time
  • Additional storage is charged on a per GB monthly basis

See above Tier 2 or 3 cost

       

Virtual Private Network (VPN)

VPN capabilities from the CDT IaaS portal are available for site to site VPN connections between the CDT IaaS TVN and the customer’s remote location. Each VPN is dedicated to one customer, and cannot be shared with other customers. The VPN provided is a VMware VCNS vShield edge virtual device. Each VPN can be configured with additional tunnels. CDT administrators will support the cloud VPN end point. The Customer will configure and support the end point in their system environment.

File Transfer Service (FTS)

A CDT  managed small Linux VM preconfigured as a File Transfer Server can be requested from the CDT IaaS web portal. The FTS VM is pre-configured with OpenSSL using FTPS.

Backup and Restore

Feature

Daily Backup

14 Day Retention

Image or File Restore

Replicated to DR site

iDR

Feature Tier I Tier II

Recovery Time Objective (RTO)

1 hr

96 hrs

Recovery Point Objective (RPO)

1 hr

24 hrs

Request Changes to an Existing System

CDT manages requests via three vehicles:

1. CDT IaaS Web Portal

Most changes are completed directly through the CDT IaaS web portal; Customers have full control of their virtual machines. Changes include (but are not limited to):

  • Choosing a base image (e.g., Windows, RHEL)
  • Changing base sizes (e.g., S, M, L, XL)
  • Changing memory, storage, CCU
  • Adding/removing backups (Tier I/II)
  • Adding/removing disaster recovery (Tier I/II)
2. Service Request Management System

All requests should be submitted via a Service Request. Submission types include (are not limited to):

  • Requests to discontinue CalCloud – IaaS services
  • Requests for billing corrections
  • Requests for routing or physical network changes
  • Establishing connections to legacy equipment

In addition to State organizations, can Education, Cities, Counties and Tribal entities use the services?

Yes, other government entities can use CDT IaaS.

When will CDT IaaS be available?

CDT IaaS has been available since July 2014. 

Is CDT IaaS limited to only State, educational, tribal, county, and city governments?

Yes, CDT IaaS will also be open to municipalities, educational institutes, and universities.

Where can I get more information about CDT IaaS?

There are multiple ways to get more information on CDT IaaS.

Will CDT IaaS provide application monitoring?

No, customers must provide their own application monitoring.

Can I bring my own monitoring tools?

Yes

What are the CDTIaaS data retention periods?

Backups are retained for a 14-day rolling period. Archive data is retained through the life of the virtual machine to which the storage is attached

Will CDT IaaS have database reporting and monitoring tools?

Database installation, management, reporting, and monitoring will be the responsibility of the customer.

Will CDT IaaS use CDT's Service Request System?

Yes, Service Requests will be used to subscribe or unsubscribe from the CDT IaaS service.

How do I gain access to the CDT IaaS Portal?

Customers interested in subscribing to CDT IaaS services must submit a Service Request to gain access to the CDT IaaS web portal. After access to the portal has been granted, Customers can provision resources without submitting a Service Request each time new IaaS services are provisioned.

Can I use any server names I want in CDT IaaS?

Customers will be allowed to use their existing virtual machine names for servers being migrated into the CDT IaaS environment. Any new virtual machines will be required to use the CDT IaaS standard naming convention. 

How will the billing work?

Customers will be billed in one-month increments based on the resources provisioned during that timeframe. 

Who is responsible for server software installation?

The Customer is responsible for any applications installed on provisioned virtual machines. 

Can I get access to the hypervisor or hardware?

No, this is controlled by the CDT infrastructure provider.

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

The below tables can be sorted by Service Code, Service Description, Unit of Measurement, Rate and Group.

CALCLOUD LINUX MANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$358.58L121
CalCloud Small Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$652.60L122
CalCloud Small Linux Managed Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$507.32L123
CalCloud Medium Managed Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$480.80L126
CalCloud Medium Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$793.26L127
CalCloud Medium Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$649.14L128
CalCloud Large Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$681.42L131
CalCloud Large Linux Managed Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$986.97L132
CalCloud Large Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839.38L133
CalCloud XLarge Linux Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$848.61L136
CalCloud XLarge Linux Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,300.58 L137
CalCloud XLarge Linux Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,153.00 L138

CALCLOUD LINUX UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$304.39L213
CalCloud Small Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$554.59L214
CalCloud Small Linux Unmanaged Server w/ Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$431.22L215
CalCloud Medium Unmanaged Linux ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$408.16L216
CalCloud Medium Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$674.51L217
CalCloud Medium Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$552.29L218
CalCloud Large Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$578.81L219
CalCloud Large Linux Unmanaged Server w/ Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$839.38L220
CalCloud Large Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$713.71L221
CalCloud XLarge Linux Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$721.78L222
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,105.73 L223
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$980.05L224
CalCloud Small Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$287.10L242
CalCloud Small Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$522.31L243
CalCloud Small Linux Unmanaged Server w/ Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$405.86L244
CalCloud Medium Unmanaged Linux Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$385.10L245
CalCloud Medium Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$634.15L246
CalCloud Medium Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$518.85L247
CalCloud Large Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$545.37L248
CalCloud Large Linux Unmanaged Server w/ Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$789.81L249
CalCloud Large Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$671.05L250
CalCloud XLarge Linux Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$679.12L251
CalCloud XLarge Linux Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,040.01 L252
CalCloud XLarge Linux Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$922.40L253
CALCLOUD WINDOWS MANAGED
Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$370.11L101
CalCloud Small Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$673.35L102
CalCloud Small Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$523.46L103
CalCloud Medium Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$495.79L106
CalCloud Medium Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$817.48L107
CalCloud Medium Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$668.74L108
CalCloud Large Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$702.18L111
CalCloud Large Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,016.95 L112
CalCloud Large Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$865.90L113
CalCloud XLarge Windows Managed ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$875.13L116
CalCloud XLarge Windows Managed Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,340.94 L117
CalCloud XLarge Windows Managed Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,188.74 L118

CALCLOUD WINDOWS UNMANAGED

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Small Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$314.77L201
CalCloud Small Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$571.89L202
CalCloud Small Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$445.06L203
CalCloud Medium Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$422.00L204
CalCloud Medium Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$695.26L205
CalCloud Medium Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$568.43L206
CalCloud Large Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$597.25L207
CalCloud Large Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$864.75L208
CalCloud Large Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$735.61L209
CalCloud XLarge Windows Unmanaged ServerCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$743.69L210
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,140.32 L211
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DRCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,010.03 L212
CalCloud Small Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$296.32L230
CalCloud Small Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$538.45L231
CalCloud Small Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$418.54L232
CalCloud Medium Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$396.63L233
CalCloud Medium Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$653.75L234
CalCloud Medium Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$534.99L235
CalCloud Large Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$561.51L236
CalCloud Large Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$814.02L237
CalCloud Large Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$692.95L238
CalCloud XLarge Windows Unmanaged Server - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$699.87L239
CalCloud XLarge Windows Unmanaged Server w/Tier 1 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$1,072.29 L240
CalCloud XLarge Windows Unmanaged Server w/Tier 2 DR - w/o OSCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Virtual Server$951.23L241

CALCLOUD ADD ONS

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CalCloud Memory (RAM)CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$11.53L181
CalCloud Data Storage Tier 1CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.43L182
CalCloud Data Storage Tier 2CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.26L183
CalCloud Data Storage Backup Tier 2CalCloud IaaS ServiceCalCloud ServicesMonthly/Per GB$0.24L187
CalCloud Virtual Private Network (VPN) - with up to 2 tunnelsCalCloud IaaS ServiceCalCloud ServicesMonthly/Per VPN$231.00L189
CalCloud VPN TunnelCalCloud IaaS ServiceCalCloud ServicesMonthly/Per Tunnel$58.00L190
 

Subscriptions to this service are available.

Customer enrollment into CDT IaaS will begin with the Customer’s CDT Account Lead. The Account Lead will assist the Customer through the Case/Request process. Administration of the Customer environment in CDT IaaS can be performed at any time after enrollment through the web portal.

ENROLLMENT IN CALCLOUD – IaaS

  1. The customer contacts their Account Lead regarding CalCloud – IaaS.
  2. The customer submits a Case/Request to CDT.
    • The Case/Request must have the CDT IaaS Customer On-Boarding Questionnaire attached.
  3. CDT reviews, processes, and approves the Case/Request.
  4. The Customer receives IaaS web portal user training.
  5. CDT will create all Customer IaaS web portal accounts based on information provided in the on-boarding questionnaire.