The CALNET Program is focused on providing services that meet the State’s complex and critical telecommunications and network business needs. The CALNET Program accomplishes this through oversight, statewide policy, and a suite of statewide, competitively bid telecommunications contracts used by both state and local agencies.
CALNET Customer Service Line: (916) 657-9150
General CALNET Questions: email@example.com
CALNET Service Billing Inquiries: C3billingandinvoicing@state.ca.gov
Submit Delegation Request: STNDdelegations@state.ca.gov (PDF)
Link to STMM Chapter CALNET 3 Delegation 3-502.0 (PDF)
The Office of Technology Services Statewide Telecommunications and Network Division (STND) administers the Inmate/Ward Telephone System (IWTS) Concession Services Master Services Agreement (MSA). This MSA provides the California Department of Corrections and Rehabilitation (CDCR) facilities with collect-only local, intraLATA, interLATA, interstate and international telecommunications services for inmates and wards.
IWTS Rate Sheet (PDF)