Fiber Ring Service (FRS)

MULTI-SERVICE OPTICAL RING

The FRS is a multi-service optical ring that is available to customers located in specific buildings in the downtown Sacramento area (listed below). It is a good option for customers requiring high-speed, high-availability connections between internal sites and/or external resources. The FRS operates as an MPLS-based virtual private network that enables secure communications through path isolation, encryption, and traffic engineering.

BUILDINGS ON THE DOWNTOWN FIBER LOOP

Below is a list of those buildings located on the Downtown Fiber Loop:

• State Capitol; 1 Capitol Mall
• Jesse M Unruh Building; 915 Capitol Mall
• Personnel Building; 801 Capitol Mall
• Employment Development Building; 800 Capitol Mall
• Natural Resources Building; 1416 9th Street
• Office Building 8 (OB8); 714 P Street
• Gregory Bateson Building; 1600 9th Street
• Paul R Bonderson Building; 901 P Street
• State Archives; 1227 O Street
• Business, Transportation and Housing Building; 1120 N Street

SECONDARY/REDUNDANT CONNECTIONS TO CGEN

The CDT use criterion for the FRS as a secondary/redundant connection indicates that customers should maintain another separate connection capable of handling the full capacity of the customer’s traffic. Should a customer have only the FRS for its single/primary connectivity, the customer acknowledges repair to the FRS can take anywhere from 72 to 120 hours. CDT brings this to the customer’s attention because the maintenance for the downtown fiber is a “Best Effort Emergency Maintenance” agreement through the CALNET 2 Contract.

Security

The FRS infrastructure is located at State-owned buildings and provides physical and electronic security to network equipment. Only CDT staff has administration permissions to the network equipment. Administrative access to the equipment is tracked and logged. CDT staff has been subject to Live Scan background checks. Traffic transported by the FRS can be physically separated, logically separated, and encrypted if needed.

For more information, see Security Services.

Maintenance Schedule

Maintenance is scheduled during standard CDT Preventive Maintenance windows that can be viewed at the link below.

• Preventative Maintenance Schedule

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

1. Submit a Case/Request for Cost and Evaluation.
2. Obtain an exemption via the CALNET exemption process.
3. Submit a Case/Request  to implement FRS connectivity (must attach approved CALNET Exemption).
4. Customer contacts their Account Lead regarding any questions.

How do I request connectivity to the FRS?

• The customer can open a Service Request to CDT to initiate a site survey and service availability assessment at their site.

What speeds does the FRS support?

• The FRS can virtually support any Ethernet or Fiber-channel speed with current rates for 10 MB, 100 MB, 200 MB, 300 MB, 500 MB, 1 Gbps , 5 Gbps and 10 Gbps.

Can my network connection be internal to my department?

• Yes, the FRS is an MPLS-based network that offers virtual private network (VPN’s) to provide path isolation,

Can I use the FRS to access Tenant Managed Service (TMS), Application Hosting or CGEN locations?

• Yes, the FRS will provide access to all CDT services.

Is the FRS redundant?

• Yes, the FRS was built with redundancy in mind. The FRS offers physical redundancy for all network equipment including power, geographically separated exit points to reach the data centers, and 24×7 monitoring and performance validation.

Does the FRS offer encryption?

• Yes, the FRS supports encryption from the customer location in the FRS to any destination.

What type of equipment is required to access the FRS?

• The type of equipment required is dictated by the circuit speed and topology requested. The CDT Case/Request process will include this analysis and provide detailed information.