Description
The Fiber Ring Service (FRS) is a CDT managed network service that is a component of the California Government Enterprise Network (CGEN). The FRS connects a Downtown Fiber Ring with both CDT Data Centers. CDT manages the network infrastructure supporting the FRS. This infrastructure includes optical transport and network equipment designed with diversity, fault tolerance, and scalability. Access to the FRS is provided with redundant distribution routers and access equipment located at a Customer’s downtown facility. Customers are still responsible for their own local area network (LAN).
Fiber Ring Services Network Architecture
The FRS is a CDT service offering, not a service provided on the CALNET Contract. Interested customers can find information to request this service below under the Request tab.
This offering is classified as a Current service.
Benefits
- 24 x 7 monitoring, service desk and operations center
- Multi-protocol services, ethernet and fiber channel
- 1 + 1 core and distribution redundancy at the physical, logical and network layer
- MPLS enabled
- Point-to-point to Tenant Managed Services
- Improved network security for departmental privacy
- Internet access
- Two geographically separated exit points
- Multi-rate customer connections to 10GB
- Supports single or completely redundant customer connectivity
- IPv4 enabled
Location
The FRS is located downtown Sacramento and between CDT data centers in Rancho Cordova and Vacaville. It connects various office buildings occupied by State agencies. See the Specifications tab for details.
Specifications
Multi-Service Optical Ring
The FRS is a multi-service optical ring that is available to customers located in specific buildings in the downtown Sacramento area (listed below). This is a good option for customers requiring high-speed, high-availability connections between internal sites and/or external resources. The FRS operates as an MPLS-based virtual private network that enables secure communications through path isolation, encryption, and traffic engineering. If you are not located in one of the building’s listed below, we can connect you through Fiber Ring Service Expansion (FRS-E) if your office is in the Sacramento region. This requires CDT to provision a circuit on the customers behalf that connects to our FRS infrastructure.
Building on the Downtown Fiber Loop
| List addresses of the buildings located on the Downtown Fiber Loop | |||
|---|---|---|---|
| 1 Capitol Mall | 1325 J Street | 1430 N Street | 625 Q Street |
| 721 Capitol Mall | 770 L Street | 1021 O Street | 980 9th Street |
| 800 Capitol Mall | 915 L Street | 1215 O Street | 1416 9th Street |
| 801 Capitol Mall | 751 N Street | 1227 O Street | 1516 9th Street |
| 914 Capitol Mall | 900 N Street | 714 P Street | 1600 9th Street |
| 915 Capitol Mall | 1020 N Street | 715 P Street | 1303 10th Street |
| 1615 Capitol Avenue | 1120 N Street | 744 P Street | 1500 11th Street |
| 1001 I Street | 1220 N Street | 901 P Street | |
Secondary/Redundant Connections to CGEN
Should a customer have only the FRS for its single/primary connectivity, the customer acknowledges repair to the FRS can take anywhere from 72 to 120 hours. CDT brings this to the customer’s attention because the maintenance for the downtown fiber is a “Best Effort Emergency Maintenance”.
Security
The FRS infrastructure is located at State-owned buildings and provides physical and electronic security to network equipment. Only CDT staff has administration permissions to the network equipment. Administrative access to the equipment is tracked and logged. CDT staff has been subject to Live Scan background checks. Traffic transported by the FRS can be physically separated, logically separated, and encrypted if needed. For more information, see Security Services.
Availability
Maintenance Schedule
Maintenance is scheduled during standard CDT Preventive Maintenance windows that can be viewed at the link below.
Preventative Maintenance Schedule
Rates
The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.
| Service Description | Service Identifier | Product Name | Unit of Measurement | Rate | Service Code | Notes |
|---|---|---|---|---|---|---|
| CGEN Connection Bandwidth Change - Fiber Ring Service | Network - Other Services | Network Services | One-Time/Per Change | $383.00 | N620 | |
| Fiber Ring 10 Mbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $934.00 | N801 | |
| Fiber Ring 100 Mbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $1,507.00 | N802 | |
| Fiber Ring 200 Mbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $1,752.00 | N803 | |
| Fiber Ring 300 Mbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $1,999.00 | N804 | |
| Fiber Ring 500 Mbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $2,364.00 | N805 | |
| Fiber Ring 1 Gbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $2,779.00 | N806 | |
| Fiber Ring 5 Gbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $4,210.00 | N807 | |
| Fiber Ring 10 Gbps Connectivity | OTech Fiber Ring (Also requires Fiber Ring Infrastructure) | Network Services | Monthly/Per Connection | $5,848.00 | N808 | |
| Fiber Ring Infrastructure 10Mbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $133.00 | N811 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 100Mbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $464.00 | N812 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 200Mbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $464.00 | N813 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 300Mbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $464.00 | N814 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 500Mbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $598.00 | N815 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 1Gbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $598.00 | N816 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 5Gbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $664.00 | N817 | (Also requires Fiber Ring Infrastructure) |
| Fiber Ring Infrastructure 10Gbps Connectivity | OTech Fiber Ring | Network Services | Monthly/Per Connection | $730.00 | N818 |
Request service
| Service Request Name | Link |
|---|---|
| FRS Cost Estimate and Evaluation | Order FRS Cost Estimate and Evaluation |
| Implement FRS Connectivity | Order FRS Connectivity |
Contact your Account Lead regarding any questions.
Service Level Objectives
| Service Option | Fulfillment Timeframe SLO | Process | Dependencies |
|---|---|---|---|
| Network Cost Estimate for: FRS, FRS-E, & DC-to-DC | 95% within 30 calendar days | Network Cost Estimate fulfillment timeframe is for the delivery of initial cost estimate and/or high-level network design for a single Telco vendor at one service/site location
| Based on complexity of customer department’s network design requirements
|
| ADD FRS | 95% within 180 calendar days |
| Applies to all add, change, and delete requests
|
| FRS: MOVE CHANGE UPGRADE | 95% within 180 calendar days |
| Applies to all add, change, and delete requests
|
| DELETE FRS | Remove from monthly billing invoice: 95% within 31 calendar days Network equipment pickup/removal from customer site: 95% within 90 calendar days |
| |
| ADD FRS-E | 95% within 145 calendar days |
| Applies to all add, change, and delete requests
|
| FRS-E: MOVE CHANGE UPGRADE | 95% within 101 calendar days |
| Applies to all add, change, and delete requests
|
| DELETE FRS-E | Remove from monthly billing invoice: 95% within 31 calendar days |
|
FAQs
1. How do I request connectivity to the FRS?
The customer can open a Service Request to CDT to initiate a site survey and service availability assessment at their site.
2. What speeds does the FRS support?
The FRS can virtually support any Ethernet or Fiber-channel speed with current rates for 10 MB, 100 MB, 200 MB, 300 MB, 500 MB, 1 Gbps, 5 Gbps, and 10 Gbps.
3. Can my network connection be internal to my department?
Yes, the FRS is an MPLS-based network that offers virtual private network (VPN’s) to provide path isolation.
4. Can I use the FRS to access Tenant Managed Service (TMS), Application Hosting or CGEN locations?
Yes, the FRS will provide access to all CDT services.
5. Is the FRS redundant?
Yes, the FRS was built with redundancy in mind. The FRS offers physical redundancy for all network equipment including power, geographically separated exit points to reach the data centers, and 24×7 monitoring and performance validation.
6. Is the FRS-E redundant?
Yes, FRS-E has the same redundancy as FRS at the Host site. If a customer wants redundancy at their site, CDT recommends ordering a second diverse circuit. This can be discussed during the design meeting.
7. Does the FRS offer encryption?
Yes, the FRS supports encryption from the customer location in the FRS to any destination.
8. What type of equipment is required to access the FRS?
The type of equipment required is dictated by the circuit speed and topology requested. The CDT Case/Request process will include this analysis and provide detailed information.