Fiber Ring Service (FRS)

The Fiber Ring Service (FRS) is a CDT managed network service that is a component of the California Government Enterprise Network (CGEN). The FRS connects a Downtown Fiber Ring with both CDT Data Centers. CDT manages the network infrastructure supporting the FRS. This infrastructure includes optical transport and network equipment designed with diversity, fault tolerance, and scalability. Access to the FRS is provided with redundant distribution routers and access equipment located at a Customer’s downtown facility. Customers are still responsible for their own local area network (LAN).

Fiber Ring Services Network Architecture

Fiber Ring Services Network Architecture

The FRS is a CDT service offering, not a service provided on the CALNET Contract. Interested customers can find information to request this service below under the Request tab.

This offering is classified as a Current service.

Highlights

  • 24 x 7 monitoring, service desk and operations center
  • Multi-protocol services, ethernet and fiber channel
  • 1 + 1 core and distribution redundancy at the physical, logical and network layer
  • Internet access

 

  • MPLS enabled
  • Point-to-point to Tenant Managed Services 
  • Improved network security for departmental privacy

 

  • Two geographically separated exit points
  • Multi-rate customer connections to 10GB
  • Supports single or completely redundant customer connectivity
  • IPv4 enabled

The FRS is located downtown Sacramento and between CDT data centers in Rancho Cordova and Vacaville. It connects various office buildings occupied by State agencies. See the Specifications tab for details.

Multi-Service Optical Ring

The FRS is a multi-service optical ring that is available to customers located in specific buildings in the downtown Sacramento area (listed below). This is a good option for customers requiring high-speed, high-availability connections between internal sites and/or external resources. The FRS operates as an MPLS-based virtual private network that enables secure communications through path isolation, encryption, and traffic engineering. If you are not located in one of the building’s listed below, we can connect you through Fiber Ring Service Expansion (FRS-E) if your office is in the Sacramento region.  This requires CDT to provision a circuit on the customers behalf that connects to our FRS infrastructure.

Building on the Downtown Fiber Loop

Below is a list addresses of the buildings located on the Downtown Fiber Loop:

  • 1 Capitol Mall
  • 1001 I Street
  • 1020 N Street
  • 1021 O Street
  • 1120 N Street
  • 1215 O Street
  • 1220 N Street
  • 1227 O Street
  • 1303 10th Street
  • 1325 J Street
  • 1416 9th Street
  • 1430 N. Street
  • 1500 11th Street
  • 1516 9 Street
  • 1600 9th Street
  • 1615 Capitol Avenue
  • 625 Q Street
  • 714 P Street
  • 715 P Street
  • 721 Capitol Mall
  • 744 P Street
  • 751 N Street
  • 770 L Street
  • 800 Capitol Mall
  • 801 Capitol Mall
  • 900 N Street
  • 901 P Street
  • 914 Capitol Mall
  • 915 Capitol Mall
  • 915 L Street
  • 980 9th Street
 

Secondary/Redundant Connections to CGEN

Should a customer have only the FRS for its single/primary connectivity, the customer acknowledges repair to the FRS can take anywhere from 72 to 120 hours. CDT brings this to the customer’s attention because the maintenance for the downtown fiber is a “Best Effort Emergency Maintenance”.

Security

The FRS infrastructure is located at State-owned buildings and provides physical and electronic security to network equipment. Only CDT staff has administration permissions to the network equipment. Administrative access to the equipment is tracked and logged. CDT staff has been subject to Live Scan background checks. Traffic transported by the FRS can be physically separated, logically separated, and encrypted if needed. For more information, see Security Services.

Maintenance Schedule

Maintenance is scheduled during standard CDT Preventive Maintenance windows that can be viewed at the link below.

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
CGEN Connection Bandwidth Change - Fiber Ring ServiceNetwork - Other ServicesNetwork ServicesOne-Time/Per Change$368.00N620
Fiber Ring 10 Mbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$898.00N801
Fiber Ring 100 Mbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$1,449.00N802
Fiber Ring 200 Mbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$1,685.00N803
Fiber Ring 300 Mbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$1,922.00N804
Fiber Ring 500 Mbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$2,273.00N805
Fiber Ring 1 Gbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$2,672.00N806
Fiber Ring 5 Gbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$4,048.00N807
Fiber Ring 10 Gbps ConnectivityOTech Fiber Ring (Also requires Fiber Ring Infrastructure)Network ServicesMonthly/Per Connection$5,623.00N808
Fiber Ring Infrastructure 10Mbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$133.00N811(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 100Mbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$464.00N812(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 200Mbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$464.00N813(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 300Mbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$464.00N814(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 500Mbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$598.00N815(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 1Gbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$598.00N816(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 5Gbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$664.00N817(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 10Gbps ConnectivityOTech Fiber RingNetwork ServicesMonthly/Per Connection$730.00N818
Subscriptions to this service are available. 

Service Request NameLink
FRS Cost Estimate and EvaluationOrder FRS Cost Estimate and Evaluation
Implement FRS Connectivity
Order FRS Connectivity

Contact your Account Lead regarding any questions.

How do I request connectivity to the FRS?
The customer can open a Service Request to CDT to initiate a site survey and service availability assessment at their site.

What speeds does the FRS support?
The FRS can virtually support any Ethernet or Fiber-channel speed with current rates for 10 MB, 100 MB, 200 MB, 300 MB, 500 MB, 1 Gbps, 5 Gbps, and 10 Gbps.

Can my network connection be internal to my department?
Yes, the FRS is an MPLS-based network that offers virtual private network (VPN’s) to provide path isolation,

Can I use the FRS to access Tenant Managed Service (TMS), Application Hosting or CGEN locations?
Yes, the FRS will provide access to all CDT services.

Is the FRS redundant?
Yes, the FRS was built with redundancy in mind. The FRS offers physical redundancy for all network equipment including power, geographically separated exit points to reach the data centers, and 24×7 monitoring and performance validation.

Is the FRS-E redundant?
Yes, FRS-E has the same redundancy as FRS at the Host site. If a customer wants redundancy at their site, CDT recommends ordering a second diverse circuit. This can be discussed during the design meeting.

Does the FRS offer encryption?
Yes, the FRS supports encryption from the customer location in the FRS to any destination.

What type of equipment is required to access the FRS?
The type of equipment required is dictated by the circuit speed and topology requested. The CDT Case/Request process will include this analysis and provide detailed information.

Service OptionFulfillment Timeframe SLONotes/Dependencies
Network Cost Estimate for FRS, FRS-E, DC-to-DC, CPI, & SD-WAN95% within 30 calendar daysNetwork Cost Estimate fulfillment timeframe is for the delivery of initial cost estimate and/or high-level network design for a single Telco vendor at one service/site location

Based on complexity of customer department’s network design requirements
    Dependencies:
    • Telco vendor response time – applies to SD-WAN and FRS-E only
    • No quote/services are needed from local exchange carrier
    • Customer availability to attend design meetings with the appropriate technical staff
    • Customer submission of accurate information/documentation

Process includes:
  • Customer Initiates Request - Customer submits request, completes questionnaire (Avg – 3 days)
  • CDT Network Review – Network Support review/approve, gather additional information, and conduct internal meetings with Network Engineering as needed (Avg – 5 days)
  • Customer and CDT Network Meeting – Network design and technical requirements meeting with customer and preparation of high-level network design/topology (Avg – 10 days)
  • Vendor Quote Submission – CDT submit and receive telco quotes from selected vendor (applies to SD-WAN and FRS-E only) (Avg – 10 days)
  • CDT Delivery and Customer Accepts – Network provide cost estimate and/or high-level network design to customer and customer accepts (Avg – 2 days)
ADD FRS95% within 180 calendar daysDependencies/Assumptions (applies to all add, change, and delete requests)
  • Availability and delivery equipment
  • Site readiness
    • Access/Signed lease to building
    • Viable infrastructure/cabling (copper and/or fiber) ready to accept service to DEMARC
    • No special permits/inspection needed

  • Customer submission of accurate information and documentation (Cost Estimate attached to the case)
  • Installation timeframe is for only one service/site location


Process includes:
  • Customer Initiates Request – 1 Day
    • Customer submits request with attached approved cost estimate

  • CDT Network Review & Submit Form 20 to CDT Network Engineering - 10 Days
    • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to CDT Network Engineering to provision service

  • CDT Network Engineering (Circuit and Equipment Installation/Configuration) – 79 Days
    • CDT receives and reviews request
    • CDT schedules a site survey to determine site readiness/viable infrastructure to deliver requested service
    • CDT configures FRS service and schedules equipment delivery and installation
    • CDT schedules WAN test with customer

  • LAN Activation – 15 Days
    • CDT Network Provisioning coordinates and schedules LAN activation with customer on the CDT router calendar
    • CDT Network Engineering performs LAN activation and tests to confirm connectivity, stability, speed, and CDT monitoring tools can reach the FRS equipment

  • CDT Create NSDM Record & Billing Profile – 10 Days
    • Customer’s network connection/record is documented in NSDM network database to initiate billing

  • CDT Delivery and Customer Accepts – 5 Days
    • Network informs customer of completion and customer accepts ServiceNow resolution
    • Note: Date of LAN activation and customer acceptance is the billing start date
MOVE, CHANGE, UPGRADE FRS95% within 180 calendar daysDependencies/Assumptions (applies to all add, change, and delete requests)
  • Availability and delivery of vendor supplied equipment
  • Equipment availability for bandwidth change (if needed)
  • No customer supplied wiring required from 3rd party vendor
  • Customer submission of accurate information and documentation (Cost Estimate attached to the case)
  • Installation timeframe is for only one service/site location


Process includes:
  • Customer Initiates Request – 1 Day
    • Customer submits request with attached approved cost estimate

  • CDT Network Review & Submit Form 20 to CDT Network Engineering - 10 Days
    • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to CDT Network Engineering to modify service

  • CDT Network Engineering (Circuit and Equipment Change/Configuration) – 52 Days
    • CDT receives and reviews request
    • CDT schedules a site survey to determine site readiness/viable infrastructure to modify requested service (if needed)
    • CDT configures/modifies FRS service and schedules equipment delivery and installation (if needed)
    • CDT schedules WAN test with customer

  • LAN Activation/Change – 15 Days
    • CDT Network Provisioning coordinates and schedules LAN activation with customer on the CDT router calendar
    • CDT Network Engineering performs LAN activation/change and tests to confirm connectivity, stability, speed, and CDT monitoring tools can reach the FRS equipment

  • CDT Create NSDM Record & Billing Profile – 7 Days
    • Customer’s network connection/record is documented in NSDM network database to initiate billing

  • CDT Delivery and Customer Accepts – 5 Days
    • Network informs customer of completion and customer accepts ServiceNow resolution
    • Note: Date of LAN activation/change and customer acceptance is the billing start date
DELETE FRS95% within 31 calendar days
(Remove from monthly billing invoice)




95% within 90 calendar days
(Network equipment pickup/removal from customer site)
Process includes:
  • Customer Initiates Request – 1 Day
    • Customer submits decommission request

  • CDT Network Review & Submit Form 20 to CDT Network Engineering - 10 Days
    • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to CDT Network Engineering to decommission service

  • LAN & FRS Service Decommission - 15 Days
    • CDT Network Provisioning schedules service decommission on the CDT router calendar
    • CDT Network Engineering receives, reviews and processes decommission request to remove FRS service and router from CDT monitoring tools and schedules return of FRS equipment

  • CDT Update NSDM Record & Billing – 5 Days
    • Customer’s network connection/record is documented in NSDM network database to stop billing
    • Note: Billing is discontinued 5 days after the Form 20 submission

  • Network Provisioning confirms completion and Customer Accepts – 5 Days**
    • Network informs customer of completion and customer accepts ServiceNow resolution
    • **Note: Not counted in total fulfillment timeframe as customer billing is already stopped when NSDM record is removed
ADD FRS-E95% within 145 calendar daysDependencies/Assumptions (applies to all add, change, and delete requests)
  • Availability and delivery of telco equipment
  • No work/services required from telco vendor
  • No Individual Price Reduction (IPR) needed
  • Site readiness
    • Access/Signed lease to building
    • Viable infrastructure/cabling (copper and/or fiber) ready to accept service to DEMARC
    • No special permits/inspection and/or vendor pricing needed

  • Assess cable service availability of delivery to DEMARC
  • Customer submission of accurate information and documentation (Cost Estimate attached to the case)
  • Installation timeframe is for only one service/site location

    Process includes:
    • Customer Initiates Request – 1 Day
      • Customer submits request with attached approved cost estimate

    • CDT Network Provisioning Review & Submission - Form 20 to Telco Vendor and CDT Network Engineering - 10 Days
      • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to telco vendor to order circuit
      • After telco circuit is installed, Network Provisioning submits Form 20 to CDT Engineering for FRS build-out

    • Telco Vendor (Circuit Installation) - 59 Days
      • Receives and reviews request
      • Schedules site survey to determine site readiness/viable infrastructure to deliver requested circuit
      • Schedules circuit delivery (installation & configuration) and equipment (if needed)
      • Telco vendor notifies CDT Network Provisioning of completed circuit installation

    • CDT Network Engineering (Circuit and Equipment Installation/Configuration) – 45 Days
      • CDT receives and reviews request
      • CDT schedules a site survey to determine site readiness/viable infrastructure to deliver requested service
      • CDT configures FRS service and schedules equipment delivery and installation
      • CDT schedules WAN test with customer

    • LAN Activation – 15 Days
      • CDT Network Provisioning coordinates and schedules LAN activation with customer on the CDT router calendar
      • CDT Network Engineering performs LAN activation and tests to confirm connectivity, stability, speed, and CDT monitoring tools can reach the FRS equipment

    • CDT Create NSDM Record & Billing Profile – 10 Days
      • Customer’s network connection/record is documented in NSDM network database to initiate billing

    • CDT Delivery and Customer Accepts – 5 Days
      • Network informs customer of completion and customer accepts ServiceNow resolution
      • Note: Date of LAN activation and customer acceptance is the billing start date
  • MOVE, CHANGE, UPGRADE FRS-E95% within 101 calendar daysDependencies/Assumptions (applies to all add, change, and delete requests)
    • Availability and delivery of vendor supplied equipment
    • Equipment availability for bandwidth change (if needed)
    • No customer supplied wiring required from 3rd party vendor
    • Customer submission of accurate information and documentation (Cost Estimate attached to the case)
    • Installation timeframe is for only one service/site location


    Process includes:
    • Customer Initiates Request – 1 Day
      • Customer submits request with attached approved cost estimate

    • CDT Network Provisioning Review & Submission - Form 20 to Telco Vendor and CDT Network Engineering - 10 Days
      • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to telco vendor to modify circuit/service
      • After telco circuit is installed, Network Provisioning submits Form 20 to CDT Engineering for FRS build-out

    • Telco Vendor (Circuit Change/Configuration) - 30 Days
      • Receives and reviews request
      • Schedules site survey to determine site readiness/viable infrastructure to modify requested circuit (if needed)
      • Schedules circuit delivery (installation & configuration) and equipment (if needed)
      • Telco vendor notifies CDT Network Provisioning of completed circuit modification

    • CDT Network Engineering (Circuit and Equipment Installation/Configuration) – 30 Days
      • CDT receives and reviews request
      • CDT schedules a site survey to determine site readiness/viable infrastructure to modify requested service (if needed)
      • CDT configures/modifies FRS service and schedules equipment delivery and installation (if needed)
      • CDT schedules WAN test with customer

    • LAN Activation/Change – 15 Days
      • CDT Network Provisioning coordinates and schedules LAN activation/change with customer on the CDT router calendar
      • CDT Network Engineering performs LAN activation/change and tests to confirm connectivity, stability, speed, and CDT monitoring tools can reach the FRS equipment

    • CDT Create NSDM Record & Billing Profile – 10 Days
      • Customer’s network connection/record is updated in NSDM network database to initiate billing

    • CDT Delivery and Customer Accepts – 5 Days
      • Network informs customer of completion and customer accepts ServiceNow resolution
      • Note: Date of LAN activation and customer acceptance is the billing start date
    DELETE FRS-E95% within 31-Days*
    (Remove from monthly billing invoice)
    Process includes:
    • Customer Initiates Request – 1 Day
      • Customer submits decommission request

    • CDT Network Review & Submit Form 20 to CDT Network Engineering and Telco Vendor - 10 Days
      • Network Provisioning reviews, and gathers additional information (if needed); once finalized, Network Provisioning submits Form 20 to CDT Network Engineering for FRS disconnect/ul>
      • LAN & FRS Service Decommission - 15 Days
        • CDT Network Provisioning schedules service decommission on the CDT router calendar
        • CDT Network Engineering receives, reviews, and processes decommission request to remove FRS service and router details from CDT monitoring tools and schedules return of FRS equipment; and notifies Network Provisioning of completed FRS service disconnect

      • CDT Update NSDM Record & Billing – 5 Days
        • Customer’s network connection/record is documented in NSDM network database to stop billing
        • Note: Billing is discontinued 5 days after the Form 20 submission

      • Network Provisioning confirms completion and Customer Accepts – 5 Days**
        • Network informs customer of completion and customer accepts ServiceNow resolution
        • **Note: Not counted in total fulfillment timeframe as customer billing is already stopped when NSDM record is removed