Platform Hosting - Solaris

The Oracle Solaris Scaleable Processor Architecture (SPARC) Platform Hosting Service is a CDT managed service. This service provides Customers with standardized Oracle SPARC server hardware, Oracle Solaris operating system configurations, and the deployment, management, and administration of Oracle Solaris software applications.

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Highlights

  • A dedicated support team of experienced, certified professionals
  • 24/7 Help Desk Support
  • Hardware and software components are built to create a stable, secure, fault-tolerant, and scalable infrastructure
  • Customers focus on supporting their application product, not the hardware or operating system
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  • Consultation available to identify the optimal solution that will meet business and IT requirements
  • No need to purchase or manage servers, system software, storage or network equipment
Oracle Solaris Logo

The following are standard components and features for the Solaris Platform Hosting Service.

  • Operating system
  • Server hardware
  • Connection to SAN
  • Network connection

Operating System

Oracle Solaris 11 OS (64-bit) – N, N – 1 (Current Stable OS Version and Previous Version Supported).

Virtual Server Hardware

CDT managed services for virtual server uses Oracle Solaris SPARC Logical Domains (LDOMs) as its standard virtualization platform.

The Oracle Solaris SPARC LDOM can be scaled to meet application demands and fit the Customer’s business requirements. This service provides compatibility with Oracle-based and server-based applications, as well as enterprise-class virtual infrastructure hosting performance.

Oracle Solaris SPARC Highlights

CPU2 core
(Maximum = 32 cores / Increments of 2)
Memory2 GB RAM
(Maximum = 128 GB RAM / Increments of 2)
StoragePurchase amount of SAN needed
(SAN required + 1 year growth / Increments of 5 GB)

Connection to SAN Network

  • Fiber Channel

Network Connection

  • 10 Gb network connection

The following are optional components and features for the Oracle Solaris SPARC Platform Hosting Service.

High Availability

Oracle Solaris SPARC Logical Domain (LDOM) virtual server migration between physical hosts.

Database

CDT offers a number of Oracle database management system (DBMS) technologies.

Disaster Recovery

CDT Disaster Recovery consists of the planning and preparation necessary to enable Customers to recover critical information technology applications hosted on the platform.

Features

  • Centralized backup system
  • Last backup Recovery Point Objective (RPO)
  • Capability to failover to alternate campus
  • Hardware to support critical applications
  • Exercise schedule flexibility
  • Cost efficient DR services
  • Technical support during an exercise and in the event of a disaster
  • Service Desk 24/7 availability during DR exercises

Anti-Virus

Anti-virus protection as requested by the Customer.

Storage

  • SAN storage is available in increments of 5 GB.
  • Data storage on disk using a redundant array of independent disks (RAID)
  • Off-site storage

Solaris Computing Software

RoleResponsibility
Operating SystemCDT
Operating System PatchingCDT
ApplicationCustomer/CDT - Depends on the owner of the application.
Application Layer SecurityCustomer/CDT - Depends on the owner of the application.
Application MaintenanceCustomer/CDT - Depends on the owner of the application.
Application SupportCustomer/CDT - Depends on the owner of the application.
DNSCDT
Email RelayCustomer/CDT - Additional cost.

Solaris Storage

RoleResponsibility
Device(s)CDT
Connectivity to ServersCDT
Disk Space ManagementCustomer
Backup and RecoveryCustomer/CDT
Capacity MonitoringCDT

Solaris Network Infrastructure

RoleResponsibility
Customer required network accessCDT - Approved by Security.
Firewall and IPS hardwareCDT
Firewall context configuration and managementCDT

Solaris IT Security Management

RoleResponsibility
Configure system security toolsCDT
Monitor system securityCDT
Ensure system securityCDT
Ensure system security responseCDT
Manage system authenticationCDT
Maintain user accountsCustomer/CDT - Customer requests modification of accounts. CDT implements account request. No client root/sudo with exception.

Solaris Resource Administration

RoleResponsibility
Monitor resource performanceCDT
Fix resource performanceCustomer
Monitor resource capacityCDT
Add resource capacityCustomer/CDT

Administration

RoleResponsibility
Hardware procurementCDT
System software procurementCDT
Maintenance contract managementCDT

Operating system security is maintained by strict adherence to established, applicable CDT security policies. Policies include, but are not limited to, an established bi-yearly operating system patch cycle and routine third-party security scans to test for known vulnerabilities.

For more information, see Security Services.

The performance of a specific platform is dependent on many factors, most of which are outside the scope of the system administrators. The systems are initially sized based on initial project recommendations. Refreshed systems are sized based on historical information. Unplanned workload growth can affect the performance of any application. CDT will upgrade or replace servers to meet new workload demands, as requested by Customers.

Server Administration

CDT provides Solaris server maintenance including Operating System (OS) administration, patching and updating of servers, and 24/7 monitoring of the performance, wellness, security, and connectivity of the server. With planned patch management, CDT ensures the data is protected at all times. CDT informs Customers of planned maintenance (such as OS upgrades or patching).

The Customer installs, maintains, patches, and troubleshoots all hosted application software on the provisioned servers.

File System Administration

  • Internal disks are reserved for operating systems only.
  • CDT provides shared centralized file storage and retrieval for equipment connected to the CDT network.

DISK ADMINISTRATION

CDT monitors and manages the disk space usage.

Backup and Restore Administration

CDT provides backup and restore services for the OS file systems data. Database backups are managed separately.

Backup

  • Incremental backups occur between 6 pm and 6 am Monday through Saturday.
  • Full backup occurs once per week on Sundays.
  • The primary copy of each backup remains at the CDT data center and is retained for 30 days.
  • The second copy of each backup is sent to off-site storage at an alternate site. These copies are retained for two weeks.

Restore

File and disk restoration from virtual tape backup is reserved for disk failure and operational recovery purposes only. Requests for restores outside of these situations should be submitted via a Remedy Service Request.

Database Backup

Full hot database backups are run daily Monday through Saturday. Databases are still available for processing during these backups.

Monitoring

CDT proactively monitors the network and server infrastructure health with multi-layer security and monitoring systems designed specifically for the managed servers. CDT’s monitoring service tracks the resources, processes, and services running on servers including:

  • CPU utilization
  • Memory utilization
  • Running processes and applications

Technology Refresh

Hardware is refreshed every five years or as needed.

Vendor Contract Administration

CDT manages the vendor contracts for the Solaris platform and provides licenses for hosted servers.

User Account Administration

Solaris Server Administration (SA) authority is restricted to designated CDT personnel based upon server function and data type. SA privileges are never permitted on shared services.

Configuration changes made outside the scope of the service request which requires intervention, correction, or troubleshooting by CDT staff may result in additional charges.

Solaris Tier 1 Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M401Tier 1 Base Server - Does not include cores and memory Server/Month$2,401.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 1 Server Add-Ons

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-MAXMemory (MAX to purchase = 24 GB)GB/Month$28.00
M406-XeonXeon CPU Core (8 - 12 cores)CPU/Month$138.00

Solaris Tier 2A Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M402-2ATier 2A Base Server - Does not include cores and memory Server/Month$4,600.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 2A Server Add-Ons

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-BaseMemory GB/Month$28.00
M406-SPARC 4-64CUltraSPARC T4 CPU Core (4 - 64 cores)CPU/Month$138.00
Solaris Tier 2B Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M402-2BTier 2B Base Server - Does not include cores and memoryServer/Month$4,600.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 2B Server Add-Ons – SPARC64 VII+ 4 CPU Cores

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-BaseMemory GB/Month$28.00
M406-SPARC 2-4CSPARC64 VII+ CPU Core (2 - 4 cores)CPU/Month$138.00

Solaris Tier 3A Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M403-3ATier 3A Base Server - Does not include cores and memoryServer/Month$5,911.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 3A Server Add-Ons – Intel X5670 32 CPU Cores

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-BaseMemory GB/Month$28.00
M406-IntelIntel X5670 CPU Core (32 cores)CPU/Month$138.00

Solaris Tier 3B Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M403-3BTier 3B Base Server - Does not include cores and memoryServer/Month$5,911.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 3B Server Add-Ons – SPARC64 VII+ 8-16 CPU Cores

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-BaseMemory GB/Month$28.00
M406-SPARC 8-16CSPARC64 VII+ CPU Core (8 - 16 cores)CPU/Month$138.00

Solaris Tier 4 SPARCVII+ Domain Server

Service CodeService DescriptionUnit of MeasurementRateNotes
M404Tier 4 Domain Base Server - Does not include cores and memoryServer/Month$9,927.00
M411Solaris Set-up FeeOne-Time/Server$423.00

Tier 4 SPARCVII+ Server Add-Ons

Service CodeService DescriptionUnit of MeasurementRateNotes
M405-BaseMemory GB/Month$28.00
M4072 SPARC64 VII+ CPU Core (Purchased in pairs)2 Cores/Month$1,209.00
Subscriptions to this service are available. Rates may also be referenced in the CDT Rate Schedule.

To submit a service request for a new server or server environment, please go to the Enterprise Services Delivery Process page.

To submit a Remedy service request for a decommission or change (e.g. Cores, Memory, Storage, etc.) or request other Solaris Services: Request Decommission or Change Now