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Description
SMTP Relay provides Customers the ability to send outbound email from devices (such as printers or servers) or applications.
Benefits
- Enable printers or applications to send email
- Send emails from any IP address
- IP Based Authentication
- Maximum 30 MB message
- Allows emails coming from your chosen IP address to go through without authentication
Roles & Responsibilities
| Role | CDT | Customer |
|---|---|---|
| Service support - Deploy approved applications to client’s Virtual Desktop environment. All applications will go through a certification process. | X | |
| End-user support - Provide end-user support for the SMTP RELAY running on CDT systems. Note: This does not include the support of end-user’s end-point device, LAN or WAN connections. | X | |
| Security monitoring - Monitor the SMTP service infrastructure. | X | |
| Security monitoring - Notify the customer, isolate and remediate any detected security threats. | X | |
| Update monitoring and management - Monitor customer SMTP Relay to ensure the infrastructure is always updated according to CDT security policies. | X | |
| Identity management - Create service accounts. | X | |
| Change management - Notify customers, in advance, when changes need to be made to their SMTP Relay environment. | X | |
| Change management - Maintain a change management process and provide a central point of contact to the CDT SMTP Relay support team. | X | |
| End-user support - Support on-site infrastructure: for all network and internet connectivity, client device configuration, peripheral devices, proxy server, firewalls and WAN connectivity. | X | |
| End-user support - Support line-of-business applications: custom software, 3rd-party software, design tools, and anything not specified in this document. | X | |
| Security monitoring and response - Provide a list of contacts to CDT in the event that a security incident is detected that is outside the scope of the SMTP Relay scope. | X | |
| Security monitoring and response - Notify CDT of potential impacts of any non-SMTP Relay security incidents that may impact the service (example: Local Virus or DDOS attack). | X | |
| LAN network infrastructure - Setup, configuration and management (including troubleshooting and debugging) of all networking-related infrastructure and services, including internet connectivity, network controls, proxy configuration and remote connectivity infrastructure. | X |
Rates
The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.
| Service Description | Service Identifier | Product Name | Unit of Measurement | Rate | Service Code | Notes |
|---|---|---|---|---|---|---|
| SMTP Relay | E-Mail Relay Services | Monthly/Per IP Address | $32.21 | E108 |
Subscriptions to this service are available.
Request Service
| Service Request Name | Link |
|---|---|
| Add, Change or Delete SMTP Relay Account, or Maintenance Activities | Order SMTP Relay Services |