CA Stabilization Service

Eligible participants: 
All California state departments

For information about how Service Stabilization relates to TMF and PAL, review Where does your IT Project fit (PDF).

The California Stabilization Service was established in July 2021 to dedicate resources to proactively identify issues for critical services and assist departments before statewide service failures occur.

Mission: Assess the technical stability of every active State of California mission-critical system.

Objective: Assess critical IT services and stabilize those that demonstrate signs of potential disruption or failure due to new performance demands, functionality constraints, or data quality degradation.​

Images for SSP Website.

Approach:

    • Engage the California Department of Technology’s knowledge, skills, and capabilities through assessment teams to triage and stabilize services prior to a major service disruption.​
    • Build interdepartmental partnerships to execute the actions required to materially reduce the risk of critical system failures.​
    • Increase precision of technology investments toward stabilizing critical systems and services at highest risk.​

What an Assessment looks like:

Anatomy of an Assessment Larger Size.

Eligible participants: 
All California state departments

For information about how Service Stabilization relates to TMF and PAL, review Where does your IT Project fit (PDF).

Submit a request

Submit one request per system/application.

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Background

During the initial COVID-19 outbreak, the state proved it can stabilize critical programs and deliver new services to the public with speed and agility. 

Throughout the pandemic, California state government ensured critical services were fully operational without unreasonable downtime, developed accurate predictive data modeling to save lives, and made it easier to get vaccinated and receive other services.  

Based on these successes, the CA Stabilization Service was established to dedicate resources to proactively identify issues for critical services and assist departments before statewide service failures occur for the people of California. 

It is expected that pilot stabilization efforts will launch as early as January 2022 with stabilization efforts continuing on a flow basis.