Tech Alert

from Customer Engagement Services

“Your Gateway to Technology Services”

TA 23-04: Solaris Service Sunsetting

Issue Date: May 1, 2023

Attention: Solaris Platform Hosting Customers

Action Requested: Submit Case by December 1, 2023

Effective Date: December 1, 2024

Overview

As of December 1, 2024, the California Department of Technology (CDT) is sunsetting the Solaris Platform Hosting Service due to the age, platform, and lack of skilled resources to maintain the system. Customers currently using this service will need to transition to another system as it will no longer be available beyond December 1, 2024.

Action Requested

Current Solaris customers must submit a Solaris Server Services Case in the IT Services Portal indicating their department’s intended plan of action by no later than December 1, 2023.

Customers must clearly indicate in the Request Description which of the following options your department has chosen for replacing the Solaris Platform Hosting service:

Additional support fees may be incurred by customers still utilizing this platform after December 1, 2024, as CDT’s Solaris Platform Hosting will no longer be providing services after this date.

Contact

If you have questions, need further clarification, or would like to discuss your department’s specific requirements, please contact your CDT Account Lead by using the Account Lead Directory or by calling Customer Engagement Services at (916) 431-5390.