Technology Services FAQs CalTABs How can we get training on how to use the CalTABS and view the invoices? Is there going to be a “Contact Us” or “Help” tab within the CalTABs application? If we need a CalTABs password reset or are unable to get to the login page, what should we do? Can employees access the CalTABS system from home? How do I get my CalTABs log on ID and who needs to approve it?Fiber Ring Service Is the Fiber Ring Service redundant? What speeds does the FRS support? How do I request connectivity to the Fiber Ring Service? CALNET How do I order telecommunications products and services from the CALNET Master Contract? Why use the CALNET Master Contract? Who can use the (CALNET) Master Contract?Mobile Device Management Will I have to install applications on our devices to utilize Mobile Device Management service? Does the Mobile Device Management service require a specific carrier or device? Information Security Program Audit What can an Information Security Program Audit do for our organization? What does the Information Security Program Audit Team do?Tenant Managed Services How do I contact the Tenant Managed Services Support Group to obtain additional information or to submit questions? What is the difference between Tenant Managed Services Basic and Premium Model?Remedy What if I can't find a service request that fits my request? Who can I contact for Remedy Service Request support? Back to FAQs
How do I contact the Tenant Managed Services Support Group to obtain additional information or to submit questions?
