California Government Enterprise Network (CGEN)

Description

California Government Enterprise Network (CGEN)

The California Government Enterprise Network (CGEN) services is comprised of all network services provided by CDT such as: Vendor Managed WAN, SDWAN, FRS, DNS, VPN, CPI, etc. These services provide statewide network access and deliver network traffic to CDT Customer headquarters sites, CDT hosting facilities, the Internet, other state agencies and departments, California counties, and external business partners.

CGEN also provides a connection to CENIC – The Corporation for Education Network Initiatives in California (CENIC) that operates the high capacity California Research and Education Network (CalREN).

CGEN (Vendor Managed WAN)

CGEN services provide the California State Government WAN connectivity through vendor-owned and managed equipment. The network access equipment is owned by CALNET vendors. The vendor will be responsible for the operation of these devices as well as the Wide Area Network (WAN). This is a “bundled” service and the vendor equipment includes the circuit, the router, and the telephone line with modem attached to each router for remote management (one measured business line). The vendor manages from the customer’s LAN to the vendor’s routers in the CDT iHubs. Customers can access the Internet, CDT facilities, customer servers, and applications hosted at CDT and other State departments. CDT is the owner-of-record and manages the provisioning of customer connectivity. Customers are still responsible for their own local area network (LAN).

CGEN employs Layer 3 advanced Multiple Protocol Label Switching (MPLS) which is any-to-any access and supports Quality of Service. Where applicable, Layer 2 transport can be used. CGEN is reliable, scalable, and secure and leverages the vendor’s ability to keep CGEN current with technology and industry standards.

CDT will continue to manage the network infrastructure that supports CGEN. This infrastructure includes two interface hubs (iHubs); each one being in a different geographic location and local access transport area (LATA) for diversity and fault tolerance. One is located in Sacramento and one in San Jose. The iHubs are the gateways to servers located at CDT and to the Internet.

Benefits

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24 x 7 CDT Service Desk and vendor support coordination
Vendor network operations centers
Customer site WAN access
Customer access to services provided by CDT
Customer visibility into their CGEN resources

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Access to customer-owned equipment at CDT facilities
Ability to access our Cloud providers including Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Infrastructure
Supports inter-departmental shared services
Improved network security for departmental privacy

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Internet access
Remote office access to services
Vendor-provided web portal and reports for each customer to monitor their own network connectivity, usage, and incidents
iHubs deliver customer traffic to customer servers and applications hosted at CDT

Included

CDT is responsible for providing the infrastructure and core that the CALNET vendors can leverage to deliver access for Customer headquarters and remote sites.

Service Management Model

CGEN leverages CALNET vendor-managed service product offerings. The CGEN Service bundle is a shared responsibility model, offering end-to-end WAN connectivity using vendor-owned routers at the customer edge, and vendor-owned circuits connecting to 2 CDT iHubs. The diagram below illustrates the CGEN Shared Responsibility Model:

Application Protocols

Application protocol services are available from the CALNET vendors. The following list identifies the protocols that are currently available.

Network layer encryption for Customer traffic that needs encryption and does not have encryption provided by the session endpoints.

Category 1.2 and 3 Network Services (CALNET 3)

The list below summarizes the CALNET vendors that can be used by each CGEN customer.

Category 1.2 MPLS VPN and Converged VoIP

AT&T
Comcast
NWN
Verizon
Zayo (formerly Electric Lightwave)

Category 3 Metropolitan Area Network (MAN) Ethernet

AT&T
Comcast
Cox
Lumen (formerly Level 3 or CenturyLink)
NWN
Verizon
Zayo (formerly Electric Lightwave)

Redundant connections to both CDT data centers are included in the cost for Category 1.2 and 3 Network Services so customers can plan a disaster recovery solution.

Category 20, 23, and 29 Network Services (CALNET DNCS)

The list below summarizes the CALNET vendors that can be used by each CGEN customer.

Category 20 MPLS Data Transport

AT&T
Comcast
Granite
Lumen (formerly Level 3 or CenturyLink)
NWN
Verizon
Zayo (formerly Electric Lightwave)

Category 29 Converged VoIP Services

AT&T
Comcast
Granite
Lumen (formerly Level 3 or CenturyLink)
NWN
Verizon
Zayo (formerly Electric Lightwave)

Redundant connections to both CDT data centers are included in the cost for Category 20 so customers can plan a disaster recovery solution.

Internet Access

Most of the State’s Internet access service is provided by the iHubs. The iHubs work together to provide a central point that coordinates the State’s Internet access over multiple service providers. The Internet Access service includes fundamental security measures designed to protect the State networks. The following are included in the CDT Internet access service:

Intrusion Detection Service
Intrusion Prevention Service
De-militarized Zone network segments

Generally, implementations that enforce Internet usage policy are implemented by CDT customers.

Security

CGEN includes the following security measures:

Customer sites are connected to a Customer’s virtual network which is isolated from all other Customer networks.
Virtual LAN technology used in the iHubs protects each Customer’s virtual network.
Since the network access device is managed by the CALNET vendor, sites requiring firewall functions should implement a separate device for that purpose. The firewall device can be Customer provided or CDT-provided.
CDT staff with access to Customer data receives appropriate background checks.
CDT Security Operations Center (SOC) monitors internet traffic 24×7.

For more information, see Security Services.

Roles & responsibilities

Stage	CDT	Customer
Planning	Schedule design meetings to determine customer requirements Provide cost estimates	Submit ServiceNow request. Provide requirements. Participate in design meetings and provide the level of support needed by CDT.
Provisioning	Process the form 20 for ordering services, coordinate and track all phases of implementation and keep the customer informed of progress along the way.	Submit ServiceNow request. Be available for building access, test, and turn-up. Make any necessary LAN changes required for successful installation and assist with troubleshooting.
Support	24 x 7 x 365 CDT Service Desk support for network connectivity. Collaborate with customer and vendor partners for circuit/hardware troubleshooting and resolution.	Plan and augment network changes as needed with CDT. Customers view the following using the Vendors’ web portal: Router Configurations, current and historical Progress of incident tickets
Changes	Implement changes either with a form 20 submission to the vendor or via the vendor’s portal, track and monitor the changes and keep the customer informed of progress along the way.	Submit ServiceNow request to necessary changes, provide as much detail as possible. Be available to CDT throughout the change process.

Rates

Subscriptions to this service are available.

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CGEN Infrastructure Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T299
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
DLSW/Enterprise Extender/SNA for CGEN	CGEN Other Services	Network Services	Connection	$36.00	T503
DLWS Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T590
Encryption Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T591

CGEN Infrastructure

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
T-1 CGEN Infrastructure Connection	T-1 Circuits - 1024 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 1024 Kb
T-1 CGEN Infrastructure Connection	T-1 Circuits - 128 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 128 Kb
T-1 CGEN Infrastructure Connection	T-1 Circuits - 1536 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 1536 Kb
T-1 CGEN Infrastructure Connection	T-1 Circuits - 384 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 384 Kb
T-1 CGEN Infrastructure Connection	T-1 Circuits - 512 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 512 Kb
T-1 CGEN Infrastructure Connection	T-1 Circuits - 768 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 768 Kb
2 MB CGEN Infrastructure Connection	Ethernet Circuits - 1 Mb Ethernet	Network Services	Monthly/Per Connection	$113.00	T207 - 1Mb Ether	Using T207 for the 1 Mb infrastructure rate until new rate is developed.
2 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2 Mb ASE	Network Services	Monthly/Per Connection	$113.00	T207 - 2 Mb ASE
2 MB CGEN Infrastructure Connection	Ethernet Circuits - 2 Mb Ethernet	Network Services	Monthly/Per Connection	$113.00	T207 - 2 Mb Ether
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 3 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 3 Mb ether
5 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 2 Bonded T-1s 3.072 Mb	Network Services	Monthly/Per Connection	$272.00	T210 - 3.072
5 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 4 Mb ASE	Network Services	Monthly/Per Connection	$272.00	T210 - 4 Mb ASE
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 4 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 4 Mb Ether
5 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 3 Bonded T-1s 4.608 Mb	Network Services	Monthly/Per Connection	$272.00	T210 - 4.608
5 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 5 Mb ASE	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb ASE
5 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 5 Mb	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb DS3
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 5 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb Ether
5 MB CGEN Infrastructure Connection	Opt-E-Man Circuits - 5 Mb Opt-E-Man	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb Opte
10 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 10 Mb ASE	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb ASE
10 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 10 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb DS3
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
10 MB CGEN Infrastructure Connection	Ethernet Circuits - 6 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 6 Mb ether
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 4 Bonded T-1s 6.144 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 6.144 Mb
10 MB CGEN Infrastructure Connection	Ethernet Circuits - 7 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 7 Mb ether
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 5 Bonded T-1s 7.680 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 7.680 Mb
10 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 8 Mb ASE	Network Services	Monthly/Per Connection	$530.00	T213 - 8 Mb ASE
10 MB CGEN Infrastructure Connection	Ethernet Circuits -8 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 8 Mb Ether
10 MB CGEN Infrastructure Connection	Ethernet Circuits -9 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 9 Mb ether
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 6 Bonded T-1s 9.216 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 9.216 Mb
20 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 8 Bonded T-1s 12.352 Mb	Network Services	Monthly/Per Connection	$832.00	T216 - 12.352 Mb
20 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 15 Mb	Network Services	Monthly/Per Connection	$832.00	T216 - 15 Mb MPLS
20 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 20 Mb ASE	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb ASE
20 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 20 Mb	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb DS3
20 MB CGEN Infrastructure Connection	Ethernet Circuits -20 Mb Ethernet	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb ether
20 MB CGEN Infrastructure Connection	Opt-E-Man Circuits - 20 Mb Opt-E-Man	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb Opte
50 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 25 Mb	Network Services	Monthly/Per Connection	$1,514.00	T219 - 25 Mb DS3
50 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 30 Mb	Network Services	Monthly/Per Connection	$1,514.00	T219 - 30 Mb DS3
50 MB CGEN Infrastructure Connection	Ethernet Circuits -30 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 30 Mb Ether
50 MB CGEN Infrastructure Connection	Ethernet Circuits -40 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 40 Mb Ether
50 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 50 Mb ASE	Network Services	Monthly/Per Connection	$1,514.00	T219 - 50 Mb ASE
50 MB CGEN Infrastructure Connection	Ethernet Circuits -50 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 50 Mb Ether
50 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 50 Mb	Network Services	Monthly/Per Connection	$1,514.00	T219 - DS3 50 Mb
50 MB CGEN Infrastructure Connection	DS3 Circuits - MPLS DS3 Access 50 Mb	Network Services	Monthly/Per Connection	$1,514.00	T219 - DS3 50 Mb
100 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 100 Mb ASE	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb ASE
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
100 MB CGEN Infrastructure Connection	Opt-E-Man Circuits - 100 Mb Opt-E-Man	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Opte
100 MB CGEN Infrastructure Connection	Ethernet Circuits -60 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 60 Mb Ether
100 MB CGEN Infrastructure Connection	Ethernet Circuits -70 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 70 Mb Ether
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 80 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 80 Mb Ether
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 90 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 90 Mb Ether
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 150 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 150 Mb ASE
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 150 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 150 Mb Ether
500 MB CGEN Infrastructure Connection	OC Access Circuits - 155 Mb OC3 Access	Network Services	Monthly/Per Connection	$3,030.00	T224 - 155 Mb OC3
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 200 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 200 Mb Ether
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 250 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 250 Mb ASE
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 250 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 250 Mb Ether
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 300 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 300 Mb Ether
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 400 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 400 Mb Ether
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 450 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 450 Mb Ether
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 500 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb ASE
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 500 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb Ether
500 MB CGEN Infrastructure Connection	Switched Ethernet Circuits - 500 Mb Switched Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb Switched Ether
1 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 1 Gb ASE	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb ASE
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 1 Gb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb Ether
1 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 600 Mb ASE	Network Services	Monthly/Per Connection	$3,835.00	T227 - 600 Mb ASE
1 GB CGEN Infrastructure Connection	OC Access Circuits - 622 Mb OC12 Access	Network Services	Monthly/Per Connection	$3,835.00	T227 - 622 Mb OC12
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 700 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 700 Mb Ether
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 800 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 800 Mb Ether
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 900 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 900 Mb Ether
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2 Gb ASE
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 2 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2 Gb Ether
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2.5 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2.5 Gb ASE
5 GB CGEN Infrastructure Connection	OC Access Circuits - 2.5 Gb OC48 Access	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2.5 Gb OC48
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 2.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2.5 Mb Ether
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 3 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 3 Gb Ether
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 3.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 3.5 Gb Ether
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 4 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4 Gb ASE
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 4 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4 Gb Ether
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 4.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4.5 Gb Ether
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 5 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 5 Gb ASE
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 5 Gb Ether
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 10 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 10 Gb ASE
10 GB CGEN Infrastructure Connection	OC Access Circuits - 10 Gb OC192 Access	Network Services	Monthly/Per Connection	$6,062.00	T233 - 10 Gb OC192
10 GB CGEN Infrastructure Connection	Switched Ethernet Circuits - 10 Gb Switched Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 10 Gb Switched Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 5.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 5.5 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 6 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 6 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 6.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 6.5 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 7 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7 Gb Ether
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 7.5 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7.5 Gb ASE
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 7.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7.5 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 8 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 8 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 8.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 8.5 Gb Ether
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 9 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9 Gb Ether
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 9.5 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9.5 Gb ASE
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 9.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9.5 Gb Ether

Network Rates

Network – Other Services

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
AAMVANET Remote Access Dial In	Network - Other Services	Network Services	Variable	Pass-through	N601
AAMVANET Remote Access Toll-Free Dial In	Network - Other Services	Network Services	Variable	Pass-through	N602
Shared Firewall - Extranet	Network - Other Services	Network Services	Monthly/Per DMZ	$321.00	N606
TMS/Foreign Cable Install	Network - Other Services	Network Services	One-Time/Per Install	$368.00	N607
Reverse Proxy	Network - Other Services	Network Services	Monthly/Per Instance	$291.00	N610
Server Load Balancing	Network - Other Services	Network Services	Monthly/Per Server	$291.00	N611
Equipment Install	Network - Other Services	Network Services	One-Time/Per Install	$1,575.00	N615
Enhanced Server Application Delivery - SSL	Network - Other Services	Network Services	Virtual IP Address	$437.00	N617
Enhanced Server Application Delivery - ASM	Network - Other Services	Network Services	Virtual IP Address	$437.00	N618
CGEN Connection Bandwidth Change - Foreign/TMS-B	Network - Other Services	Network Services	One-Time/Per Change	$368.00	N619
CGEN Connection Bandwidth Change - Fiber Ring Service	Network - Other Services	Network Services	One-Time/Per Change	$368.00	N620
IE CHARACTERS - PRIME	Network - Other Services	Network Services	Per Thousand	$0.0710	N621
IE Characters - Non-Prime	Network - Other Services	Network Services	Per Thousand	$0.0360	N622
IE Messages - Prime	Network - Other Services	Network Services	Each	$0.30	N623
IE Messages - Non-Prime	Network - Other Services	Network Services	Each	$0.1520	N624
IE Archive Storage	Network - Other Services	Network Services	Million/Day	$0.0114	N625
DLSW/Enterprise Extender/SNA for CGEN	CGEN Other Services	Network Services	Connection	$36.00	T503
OTech Expedite	Network - Other Services	Network Services	One-Time/Per Expedite	$541.00	T526
Inside Wire Move/Relocate	Network - Other Services	Network Services	One-Time/Per Wire Move	$117.00	T527

Network Connectivity – Foreign/Tenant Managed Services Basic Connectivity

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
56KB Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$129.00	N732
T1 Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$215.00	N733
DS3 Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$344.00	N734
10 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$474.00	N735
100 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$1,205.00	N736
1000 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$2,153.00	N747
50 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$689.00	N775
5G Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$3,014.00	N776
10G Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$4,090.00	N777
500 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$1,550.00	N779
750 Mbps Foreign/TMS Basic Connectivity	Foreign/Tenant Managed Services Basic Connectivity	Network Services	Monthly/Per Connection	$1,894.00	N784

Switch Tier Rates

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switch - Small Connectivity	Switch Tier Rates	Network Services	Monthly/Per Connection	$131.00	N743
Switch - Medium Connectivity	Switch Tier Rates	Network Services	Monthly/Per Connection	$219.00	N744
Switch - Large Connectivity	Switch Tier Rates	Network Services	Monthly/Per Connection	$555.00	N745
Metro Ethernet Switch - 1 GB	Switch Tier Rates	Network Services	Monthly/Per Device	$426.00	N796
Metro Ethernet Switch - 10 GB	Switch Tier Rates	Network Services	Monthly/Per Device	$749.00	N797

Router Tier Rates

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Miscellaneous Equip	Router Tier Rates	Network Services	Monthly/Per Connection	Variable	N746
Router- Small 4 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$130.00	N790
Router -Small 2 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$144.00	N791
Router -Medium 4 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$189.00	N792
Router - Medium 2 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$218.00	N793
Router - Large 4 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$374.00	N794
Router - Large 2 Hour	Router Tier Rates	Network Services	Monthly/Per Device	$439.00	N795

Dedicated Firewall

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Firewall-Wildfire	Dedicated Firewall	Network Services	Monthly/Per Subscription	$72.00	N780
Firewall	Dedicated Firewall	Network Services	Monthly/Per Device	$293.00	N789
Firewall-Global Protect Gateway	Dedicated Firewall	Network Services	Monthly/Per Subscription	$72.00	N798
Firewall-PANDB URL Filtering	Dedicated Firewall	Network Services	Monthly/Per Subscription	$72.00	N799

Connectivity – Miscellaneous

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
Individual Remote Access VPN	Connectivity - Miscellaneous	Network Services	Monthly/Per User	$14.00	N209	Please note that the Remote Access VPN service requires that customers have an Internet Service Provider
Site to Site VPN Set-up	Connectivity - Miscellaneous	Network Services	One-Time/Per Install	$758.00	N608
Data Center to Data Center Connectivity Set-up	Connectivity - Miscellaneous	Network Services	One-Time/Per Install	$1,365.00	N609
Site to Site VPN Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$233.00	N750
1 Gbps DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$1,680.00	N781
5 Gbps DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$2,520.00	N782
10 Gbps DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$3,360.00	N783
100 Mbps DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$1,050.00	N785
500 Mbps DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$1,365.00	N786
2GB DC-DC Fiber Connection	Connectivity - Miscellaneous	Network Services	Monthly/Per Connection	$2,100.00	N787

OTech Fiber Ring (Also Requires Fiber Ring Infrastructure)

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
Fiber Ring 10 Mbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$898.00	N801
Fiber Ring 100 Mbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$1,449.00	N802
Fiber Ring 200 Mbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$1,685.00	N803
Fiber Ring 300 Mbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$1,922.00	N804
Fiber Ring 500 Mbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$2,273.00	N805
Fiber Ring 1 Gbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$2,672.00	N806
Fiber Ring 5 Gbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$4,048.00	N807
Fiber Ring 10 Gbps Connectivity	OTech Fiber Ring (Also requires Fiber Ring Infrastructure)	Network Services	Monthly/Per Connection	$5,623.00	N808
Fiber Ring Infrastructure 10Mbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$133.00	N811	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 100Mbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$464.00	N812	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 200Mbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$464.00	N813	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 300Mbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$464.00	N814	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 500Mbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$598.00	N815	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 1Gbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$598.00	N816	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 5Gbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$664.00	N817	(Also requires Fiber Ring Infrastructure)
Fiber Ring Infrastructure 10Gbps Connectivity	OTech Fiber Ring	Network Services	Monthly/Per Connection	$730.00	N818

Non-CGEN One-Time

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
TMS/Foreign Cable Install	Network - Other Services	Network Services	One-Time/Per Install	$368.00	N607
Equipment Install	Network - Other Services	Network Services	One-Time/Per Install	$1,575.00	N615
CGEN Connection Bandwidth Change - Foreign/TMS-B	Network - Other Services	Network Services	One-Time/Per Change	$368.00	N619
CGEN Connection Bandwidth Change - Fiber Ring Service	Network - Other Services	Network Services	One-Time/Per Change	$368.00	N620

AAMVAnet Services

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
AAMVANET Remote Access Dial In	Network - Other Services	Network Services	Variable	Pass-through	N601
AAMVANET Remote Access Toll-Free Dial In	Network - Other Services	Network Services	Variable	Pass-through	N602
IE CHARACTERS - PRIME	Network - Other Services	Network Services	Per Thousand	$0.0710	N621
IE Characters - Non-Prime	Network - Other Services	Network Services	Per Thousand	$0.0360	N622
IE Messages - Prime	Network - Other Services	Network Services	Each	$0.30	N623
IE Messages - Non-Prime	Network - Other Services	Network Services	Each	$0.1520	N624
IE Archive Storage	Network - Other Services	Network Services	Million/Day	$0.0114	N625

CGEN Other Services

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
Encryption	Network - Other Services	Network Services	Monthly/Per Connection	$66.00	T504

CGEN One-Time

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
OTech Expedite	Network - Other Services	Network Services	One-Time/Per Expedite	$541.00	T526
Inside Wire Move/Relocate	Network - Other Services	Network Services	One-Time/Per Wire Move	$117.00	T527

Subscriptions to these service are available.

T-1 Circuits

128 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 128 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 128 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 128 Kbps T-1 Telco	T-1 Circuits - 128 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T701

384 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 384 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 384 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 384 Kbps T-1 Telco	T-1 Circuits - 384 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T702

512 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 512 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 512 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 512 Kbps T-1 Telco	T-1 Circuits - 512 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T703

768 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 768 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 768 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 768 Kbps T-1 Telco	T-1 Circuits - 768 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T704

1024 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 1024 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 1024 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 1024 Kbps T-1 Telco	T-1 Circuits - 1024 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T705

1536 Kbps T-1

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
T-1 CGEN Infrastructure Connection	T-1 Circuits - 1536 Kbps T-1	Network Services	Monthly/Per Connection	$94.00	T204 - 1536 Kb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 1544 Kbps T-1 Telco	T-1 Circuits - 1536 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T706

Subscriptions to these services are available.

Bonded T-1 Circuits

2 Bonded T-1s – 3.072 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 2 Bonded T-1s 3.072 Mb	Network Services	Monthly/Per Connection	$272.00	T210 - 3.072
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 2 Bonded T-1s 3.088 Mb Telco	Bonded T-1 Circuits - 2 Bonded T-1s 3.072 Mb	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T707

3 Bonded T-1s – 4.608 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 3 Bonded T-1s 4.608 Mb	Network Services	Monthly/Per Connection	$272.00	T210 - 4.608
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 3 Bonded T-1s 4.632 Mb Telco	Bonded T-1 Circuits - 3 Bonded T-1s 4.608 Mb	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T708

4 Bonded T-1s – 6.144 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 4 Bonded T-1s 6.144 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 6.144 Mb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 5 Bonded T-1s 7.720 Mb Telco	Bonded T-1 Circuits - 5 Bonded T-1s 7.680 Mb	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T710

5 Bonded T-1s – 7.680 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 5 Bonded T-1s 7.680 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 7.680 Mb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 768 Kbps T-1 Telco	T-1 Circuits - 768 Kbps T-1	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T704

6 Bonded T-1s – 9.216 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 6 Bonded T-1s 9.216 Mb	Network Services	Monthly/Per Connection	$530.00	T213 - 9.216 Mb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 6 Bonded T-1s 9.264 Mb Telco	Bonded T-1 Circuits - 6 Bonded T-1s 9.216 Mb	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T711

Bonded T-1s – 12.352 Mb

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
20 MB CGEN Infrastructure Connection	Bonded T-1 Circuits - 8 Bonded T-1s 12.352 Mb	Network Services	Monthly/Per Connection	$832.00	T216 - 12.352 Mb
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 8 Bonded T-1s 12.352 Mb Telco	Bonded T-1 Circuits - 8 Bonded T-1s 12.352 Mb	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T712

Ethernet Circuits

1 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
2 MB CGEN Infrastructure Connection	Ethernet Circuits - 1 Mb Ethernet	Network Services	Monthly/Per Connection	$113.00	T207 - 1Mb Ether	Using T207 for the 1 Mb infrastructure rate until new rate is developed.
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 1 Mb Ethernet Telco	Ethernet Circuits - 1 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T721

2 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
2 MB CGEN Infrastructure Connection	Ethernet Circuits - 2 Mb Ethernet	Network Services	Monthly/Per Connection	$113.00	T207 - 2 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 2 Mb Ethernet Telco	Ethernet Circuits - 2 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T722

3 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 3 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 3 Mb ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 3 Mb Ethernet Telco	Ethernet Circuits - 3 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T723

4 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 5 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 4 Mb Ethernet Telco	Ethernet Circuits - 4 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T724

5 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	Ethernet Circuits - 5 Mb Ethernet	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 5 Mb Ethernet Telco	Ethernet Circuits - 5 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T725

6 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 6 Mb Ethernet Telco	Ethernet Circuits - 6 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T726

7 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 7 Mb Ethernet Telco	Ethernet Circuits - 7 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T727

8 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 8 Mb Ethernet Telco	Ethernet Circuits -8 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T728

9 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 9 Mb Ethernet Telco	Ethernet Circuits -9 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T729

10 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 10 Mb Ethernet Telco	Ethernet Circuits -10 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T730

20 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
20 MB CGEN Infrastructure Connection	Ethernet Circuits -20 Mb Ethernet	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 20 Mb Ethernet Telco	Ethernet Circuits -20 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T731

30 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
50 MB CGEN Infrastructure Connection	Ethernet Circuits -30 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 30 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
30 Mb Ethernet Telco	Ethernet Circuits -30 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T732

40 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
50 MB CGEN Infrastructure Connection	Ethernet Circuits -40 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 40 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
40 Mb Ethernet Telco	Ethernet Circuits -40 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T733

50 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
50 MB CGEN Infrastructure Connection	Ethernet Circuits -50 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 50 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 50 Mb Ethernet Telco	Ethernet Circuits -50 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T734

60 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 60 Mb Ethernet Telco	Ethernet Circuits -60 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T735

70 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 70 Mb Ethernet Telco	Ethernet Circuits -70 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T736

80 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 80 Mb Ethernet Telco	Ethernet Circuits - 80 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T737

90 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 90 Mb Ethernet Telco	Ethernet Circuits - 90 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T738

100 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 100 Mb Ethernet Telco	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T739

150 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 150 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 150 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
150 Mb Ethernet Telco	Ethernet Circuits - 150 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T740

200 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 200 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 200 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 200 Mb Ethernet Telco	Ethernet Circuits - 200 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T741

250 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 250 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 250 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 250 Mb Ethernet Telco	Ethernet Circuits - 200 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T742

300 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 300 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 300 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 300 Mb Ethernet Telco	Ethernet Circuits - 300 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T743

400 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 400 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 400 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
400 Mb Ethernet Telco	Ethernet Circuits - 400 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T744

450 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 450 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 450 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
450 Mb Ethernet Telco	Ethernet Circuits - 450 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T745

500 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 500 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
500 Mb Ethernet Telco	Ethernet Circuits - 500 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T746

600 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
600 Mb Ethernet Telco	Ethernet Circuits - 600 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T747

700 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 700 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 700 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
700 Mb Ethernet Telco	Ethernet Circuits - 700 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T748

800 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 800 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 800 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
800 Mb Ethernet Telco	Ethernet Circuits - 800 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T749

900 Mb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 900 Mb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 900 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
900 Mb Ethernet Telco	Ethernet Circuits - 900 Mb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T750

1 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 1 Gb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 1 Gb Ethernet Telco	Ethernet Circuits - 1 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T751

2 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 2 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
2 Gb Ethernet Telco	Ethernet Circuits - 2 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T752

2.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 2.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2.5 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 2.5 Gb Ethernet Telco	Ethernet Circuits - 2.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T753

3 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 3 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 3 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 3 Gb Ethernet Telco	Ethernet Circuits - 3 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T754

3.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 3.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 3.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 3.5 Gb Ethernet Telco	Ethernet Circuits - 3.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T755

4 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 4 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 4 Gb Ethernet Telco	Ethernet Circuits - 4 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T756

4.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 4.5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 4.5 Gb Ethernet Telco	Ethernet Circuits - 4.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T757

5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	Ethernet Circuits - 5 Gb Ethernet	Network Services	Monthly/Per Connection	$5,305.00	T230 - 5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 5 Gb Ethernet Telco	Ethernet Circuits - 5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T758

5.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 5.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 5.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 5.5 Gb Ethernet Telco	Ethernet Circuits - 5.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T759

6 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 6 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 6 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 6 Gb Ethernet Telco	Ethernet Circuits - 6 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T760

6.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 6.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 6.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 6.5 Gb Ethernet Telco	Ethernet Circuits - 6.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T761

7 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 7 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 7 Gb Ethernet Telco	Ethernet Circuits - 7 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T762

7.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 7.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 7.5 Gb Ethernet Telco	Ethernet Circuits - 7.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T763

8 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 8 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 8 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 8 Gb Ethernet Telco	Ethernet Circuits - 8 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T764

8.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 8.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 8.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 8.5 Gb Ethernet Telco	Ethernet Circuits - 8.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T765

9 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 9 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 9 Gb Ethernet Telco	Ethernet Circuits - 9 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T766

9.5 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	Ethernet Circuits - 9.5 Gb Ethernet	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9.5 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 9.5 Gb Ethernet Telco	Ethernet Circuits - 9.5 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T767

10 Gb Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
MPLS 10 Gb Ethernet Telco	Ethernet Circuits - 10 Gb Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T768

Switched Ethernet Circuits

20 Mb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switched Ethernet 20 Mbps Vendor Cost	Switched Ethernet Circuits - 20 Mb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T166
20 MB CGEN Infrastructure Connection	Ethernet Circuits -20 Mb Ethernet	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

50 Mb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switched Ethernet 50 Mbps Vendor Cost	Switched Ethernet Circuits - 50 Mb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T169
50 MB CGEN Infrastructure Connection	Ethernet Circuits -50 Mb Ethernet	Network Services	Monthly/Per Connection	$1,514.00	T219 - 50 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

100 Mb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switched Ethernet 100 Mbps Vendor Cost	Switched Ethernet Circuits - 100 Mb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T172
100 MB CGEN Infrastructure Connection	Ethernet Circuits - 100 Mb Ethernet	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

500 Mb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switched Ethernet 500 Mbps Vendor Cost	Switched Ethernet Circuits - 500 Mb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T184
500 MB CGEN Infrastructure Connection	Ethernet Circuits - 500 Mb Ethernet	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

1 Gb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
Switched Ethernet 1 GIG Vendor Cost	Switched Ethernet Circuits - 1 Gb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T192
1 GB CGEN Infrastructure Connection	Ethernet Circuits - 1 Gb Ethernet	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb Ether
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

10 Gb Switched Ethernet

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code	Notes
Switched Ethernet 10 GIG Vendor Cost	Switched Ethernet Circuits - 10 Gb Switched Ethernet	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T193
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301

EPL MAE Service ASE Circuits

2 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
2 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2 Mb ASE	Network Services	Monthly/Per Connection	$113.00	T207 - 2 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 2 Mb ASE Telco	EPL MAE Service ASE Circuits - 2 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T801

4 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 5 Mb ASE	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 4 Mb ASE Telco	EPL MAE Service ASE Circuits - 4 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T802

5 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 5 Mb ASE	Network Services	Monthly/Per Connection	$272.00	T210 - 5 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 5 Mb ASE Telco	EPL MAE Service ASE Circuits - 5 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T803

8 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 8 Mb ASE	Network Services	Monthly/Per Connection	$530.00	T213 - 8 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 8 Mb ASE Telco	EPL MAE Service ASE Circuits - 8 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T804

10 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 10 Mb ASE	Network Services	Monthly/Per Connection	$530.00	T213 - 10 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 10 Mb ASE Telco	EPL MAE Service ASE Circuits - 10 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T805

20 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
20 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 20 Mb ASE	Network Services	Monthly/Per Connection	$832.00	T216 - 20 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 20 Mb ASE Telco	EPL MAE Service ASE Circuits - 20 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T806

50 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
50 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 50 Mb ASE	Network Services	Monthly/Per Connection	$1,514.00	T219 - 50 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 50Mb ASE Telco	EPL MAE Service ASE Circuits - 50 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T807

100 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
100 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 100 Mb ASE	Network Services	Monthly/Per Connection	$2,273.00	T221 - 100 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 100 Mb ASE Telco	EPL MAE Service ASE Circuits - 100 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T808

150 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 150 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 150 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 150 Mb ASE Telco	EPL MAE Service ASE Circuits - 150 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T809

250 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 250 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 250 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 250 Mb ASE Telco	EPL MAE Service ASE Circuits - 250 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T810

500 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
500 MB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 500 Mb ASE	Network Services	Monthly/Per Connection	$3,030.00	T224 - 500 Mb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 500 Mb ASE Telco	EPL MAE Service ASE Circuits - 500 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T811

600 Mb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 1 Gb ASE	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 600 Mb ASE Telco	EPL MAE Service ASE Circuits - 600 Mb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T812

1 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
1 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 1 Gb ASE	Network Services	Monthly/Per Connection	$3,835.00	T227 - 1 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 1 Gb ASE Telco	EPL MAE Service ASE Circuits - 1 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T813

2 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 2 Gb ASE Telco	EPL MAE Service ASE Circuits - 2 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T814

2.5 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 2.5 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 2.5 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 2.5 Gb ASE Telco	EPL MAE Service ASE Circuits - 2.5 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T815

4 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 4 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 4 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 4 Gb ASE Telco	EPL MAE Service ASE Circuits - 4 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T816

5 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
5 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 5 Gb ASE	Network Services	Monthly/Per Connection	$5,305.00	T230 - 5 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 5 Gb ASE Telco	EPL MAE Service ASE Circuits - 5 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T817

7.5 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 7.5 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 7.5 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 7.5 Gb ASE Telco	EPL MAE Service ASE Circuits - 7.5 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T818

9.5 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 9.5 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 9.5 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 9.5 Gb ASE Telco	EPL MAE Service ASE Circuits - 9.5 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T819

10 Gb ASE

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
10 GB CGEN Infrastructure Connection	EPL MAE Service ASE Circuits - 10 Gb ASE	Network Services	Monthly/Per Connection	$6,062.00	T233 - 10 Gb ASE
OTech Support Fee	CGEN Other Services	Network Services	Connection	$334.00	T301
EPL MAE Service 10 Gb ASE Telco	EPL MAE Service ASE Circuits - 10 Gb ASE	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T820

Additional CGEN Telco Pass-Thru

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
ETM/Netflow	Additional CGEN Telco Pass-Through	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T151
Gold Car Option	Additional CGEN Telco Pass-Through	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T198
Vendor Cost Adjustment	Additional CGEN Telco Pass-Through	Network Services	One-Time/Per Adjustment	Variable	T199
Telco One-Time Charge	One-Time Network Pass Through	Network Services	One Time/Per Connection	Pass-through + 1.59% CDT Processing Fee	T514
4G Wireless Back-Up	Additional CGEN Telco Pass-Through	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T780
Port Only	Additional CGEN Telco Pass-Through	Network Services	Monthly/Per Connection	Pass-through + 1.59% CDT Processing Fee	T781
Voice over Internet Protocol (VoIP)	Additional CGEN Telco Pass-Through	Network Services	Variable	Pass-through + 1.59% CDT Processing Fee	T782
4G Wireless Back-Up Adjust	Additional CGEN Telco Pass-Through	Network Services	One-Time/Per Adjustment	Variable	T790
Telco Vendor Pass-Through Adjust	Additional CGEN Telco Pass-Through	Network Services	One-Time/Per Adjustment	Variable	T799
CGEN Telco Vendor Pass-Through Adjust	Additional CGEN Telco Pass-Through	Network Services	One-Time/Per Adjustment	Variable	T899

Other CGEN Services

Service Description	Service Identifier	Product Name	Unit of Measurement	Rate	Service Code
CGEN Infrastructure Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T299
OTech Support Fee Adjustment	Network Services	Network Services	One-Time/Per Adjustment	Variable	T399
DLSW/Enterprise Extender/SNA for CGEN	CGEN Other Services	Network Services	Connection	$36.00	T503
Encryption	Network - Other Services	Network Services	Monthly/Per Connection	$66.00	T504
OTech Expedite	Network - Other Services	Network Services	One-Time/Per Expedite	$541.00	T526
Inside Wire Move/Relocate	Network - Other Services	Network Services	One-Time/Per Wire Move	$117.00	T527
DLWS Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T590
Encryption Adjustment	CGEN Other Services	Network Services	One-Time/Per Adjustment	Variable	T591

Request service

Customer requesting WAN services is a two-step process that begins with the Customer submitting a Case/Request for a Design/Cost Estimate for WAN Connection.

Service Request Name	Link
WAN Connection Design/Cost Estimate Requesting WAN services is a two-step process that begins with the Customer submitting a Case/Request for a Design/Cost Estimate for WAN Connection. CDT will contact the Customer regarding the Case/Request and initiate a requirements gathering meeting if needed, and provide a Cost Estimate. Once the cost estimate is provided, the Customer submits a second Case/Request for a WAN Implementation, attaching the Cost Estimate. Please contact your Account Lead should you require assistance with the case/request process.	Order a WAN Connection Design and/or Cost Estimates
WAN Service Onboarding Step 1 – Requesting a New Network Design and Cost Estimate for WAN The Customer contacts their Account Lead if needed. The Customer submits a Case/Request for a New Network Design and Cost Estimate for WAN. A requirements gathering/design meeting will be scheduled, if needed and coordinated by CDT. Additional meetings may be scheduled until all information has been gathered and validated. Based on the requirements meeting(s), CDT attaches a Cost Estimate, to the Case/Request. The Case/Request will then be closed.	Order WAN Service Onboarding
WAN Service Onboarding Step 2 – Request to Implement WAN The Customer contacts their Account Lead if needed. The Customer submits a Case/Request for a New Network Design and Cost Estimate for WAN. A follow-up design meeting may be coordinated by CDT, depending on the complexity of the design or for clarification. CDT fulfillment teams will coordinate with the Customer and Telco Vendors to schedule and implement the design, test connectivity, and turn-up the remote site. The Case/Request will then be closed.	Order WAN Implementation

Other CGEN Services

Service Request Name	Link
Bandwidth Utilization Report Request a bandwidth utilization report for your CGEN or FRS network connection. Reports can be configured on a daily, weekly, or monthly basis.	Order Bandwidth Utilization Report Report
Device Management and Monitoring Add, Modify, or Remove an SNMP Community String or Netflow Protocol from a router.	Order Device Management and MonitoringNow
Firewall/ACL Request for firewall and/or router ACL configuration additions, changes, and deletions for access control to servers and networks using restrictions on ports and source and/or destination IP addresses.	Order Firewall/ACL Now
IP Addressing Add, Remove or Change Primary Subnet(s), Secondary Subnet(s), Subnet Mask(s), or Secondary IP on a router interface.	Order IP Addressing for CGEN Now
Network Routes/Router Configurations/Load Balancer Add, Modify, Remove, or Request Information for a Routing Statement, Load Balancer, or Request California Government Enterprise Network (CGEN) Router Configuration Changes, including SNMP Read Access and NetFlow Read Access.	Order Network Routes/Router Configurations Now
VPN Access Add, Change, or Delete VPN service (e.g. Remote access, Site to Site).	Order VPN Access Now

Service Level Objectives

Service Option	Fulfillment Timeframe SLO	Process	Dependencies
Network Cost Estimate for WAN	95% within 45 calendar days	Network Cost Estimate fulfillment timeframe is for the delivery of initial cost estimate and/or high-level network design for a single Telco vendor at one service/site location Customer Initiates Request - Avg 3 days Customer submits request, completes questionnaire CDT Network Review - Avg 15 days Network Support review/approve, gather additional information, and conduct internal meetings with Network Engineering as needed Customer and CDT Network Meeting - Avg 10 days Network design and technical requirements meeting with customer and preparation of high-level network design/topology Vendor Quote Submission - Avg 10 days CDT submit and receive telco quotes from selected vendor CDT Delivery and Customer Accepts - Avg 2 days Network provide cost estimate and/or high-level network design to customer and customer accepts	Based on complexity of customer department’s network design requirements Telco vendor response time No quote/services are needed from local exchange carrier Customer availability to attend design meetings with the appropriate technical staff Customer submission of accurate information/documentation
ADD - Vendor Managed WAN	95% within 180 calendar days	Customer Initiates Request - 1 Day Customer submits request with attached approved network design/cost estimate CDT Network Review & Submission to Telco Vendor - 8 Days Network Provisioning reviews, requests additional information, and conducts internal meetings with Network Engineering (as needed); once finalized, Network Provisioning will submit Form 20 to vendor to order service Telco Vendor (Circuit and Equipment Installation/Configuration) - 144 Days Receives and reviews request Schedules site survey to determine site readiness/viable infrastructure to deliver requested service/circuits Schedules WAN circuit delivery (installation & configuration) Schedules secondary site survey (if needed) Schedules delivery of WAN equipment Installs and configures WAN equipment, and test circuit Vendor notifies CDT of site readiness for LAN activation LAN Activation - 15 Days CDT Network Provisioning coordinates and schedules LAN activation with customer on the CDT router calendar CDT Network Engineering performs LAN activation, confirms connectivity, circuit stability, speed, and CDT monitoring tools can reach the network equipment CDT Create NSDM Record & Network Billing Profile - 7 Days Customer’s network connection/record is documented in NSDM network database to initiate billing Note: Date of LAN activation and customer acceptance is the billing start date CDT Delivery and Customer Accepts - 5 Days Network informs customer of completion and customer accepts ServiceNow resolution Note: Date of LAN activation and customer acceptance is the billing start date	Applies to all add, change, move, and upgrade managed WAN requests Availability and delivery of telco/vendor equipment No work/services needed from local exchange carrier No Individual Price Reduction (IPR) approval needed Customer submission of accurate information and documentation (Cost Estimate and High-Level Network Design attached to the case) Installation timeframe is for only one service/site location Site readiness Access/Signed lease to building Viable infrastructure/cabling (copper and/or fiber) ready to accept service No special permits/inspection and/or other vendor pricing needed
MOVE, CHANGE, or UPGRADE - Vendor Managed WAN	95% within 125 calendar days	Customer Initiates Request - 1 Day Customer submits request with attached approved network design/cost estimate CDT Network Review & Submission to Telco Vendor - 8 Days Network Provisioning reviews, requests additional information, and conducts internal meetings with Network Engineering (as needed); once finalized, Network Provisioning will submit Form 20 to vendor to order service Telco Vendor (Circuit and Equipment Change/Configuration) - 89 Days Receives and reviews request Schedules site survey to determine site readiness/viable infrastructure to deliver requested service/circuits Schedules WAN circuit delivery (installation & configuration) Schedules secondary site survey (if needed) Schedules delivery of WAN equipment Installs and configures WAN equipment, and test circuit Vendor notifies CDT of site readiness for LAN activation LAN Activation/Change - 15 Days CDT Network Provisioning coordinates and schedules LAN activation/change with customer on the CDT router calendar CDT Network Engineering performs LAN activation/change, confirms connectivity, circuit stability, speed, and CDT monitoring tools can reach the network equipment CDT Create NSDM Record & Network Billing Profile - 7 Days Customer’s network connection is updated in NSDM network database to initiate billing Note: Date of LAN activation and customer acceptance is the billing start date CDT Delivery and Customer Accepts - 5 Days Network informs customer of completion and customer accepts ServiceNow resolution Note: Date of LAN activation and customer acceptance is the billing start date
DELETE - Vendor Managed WAN	95% within 31 calendar days (Remove from monthly billing invoice) 95% within 120 calendar days (Network equipment removal from customer site)	Customer Initiates Request - 1 Day Customer submits decommission request CDT Network Review & Submission to Telco Vendor - 8 Days Network Provisioning reviews, requests additional information, and conducts internal meetings with Network Engineering (as needed); once finalized, Network Provisioning will submit Form 20 to vendor to disconnect service Telco Vendor - 84 Days Receives and reviews decommission request Processes decommission request and disconnects circuit Schedules return and pickup of network equipment Vendor confirms return/pickup of equipment and stops billing on the circuit (However, the Telco will stop billing for service upon receipt of the network equipment and then issue a credit if necessary) LAN Decommission - 15 Days CDT Network Provisioning schedules circuit decommission on router calendar CDT Network Engineering removes circuit and router details from CDT monitoring tools CDT Update NSDM Record & Billing - 7 Days Customer’s network connection is updated in the NSDM network database to stop billing Note: CDT billing is discontinued 5 days after the Form 20 submission (However, the Telco will stop billing for service upon receipt of the network equipment and then issue a credit if necessary) CDT/Vendor confirmation and Customer Accepts - 5 Days Network informs customer of completion and customer accepts ServiceNow resolution Note: Not counted in total fulfillment timeframe as customer billing is already stopped when NSDM record is removed

FAQs

1. What is the charge for changes?

Change Charges range from $42.50 to $500 depending on the type of change. Most basic router changes, such as ACL or routing changes, do not incur a Change Charge.

California Government Enterprise Network (CGEN)

On this page

Description

California Government Enterprise Network (CGEN)

CGEN (Vendor Managed WAN)

Benefits

Included

Service Management Model

Application Protocols

Category 1.2 and 3 Network Services (CALNET 3)

Category 1.2 MPLS VPN and Converged VoIP

Category 3 Metropolitan Area Network (MAN) Ethernet

Category 20, 23, and 29 Network Services (CALNET DNCS)

Category 20 MPLS Data Transport

Category 23 Metropolitan Area Network (MAN) Ethernet

Category 29 Converged VoIP Services

Internet Access

Security

Roles & responsibilities

Rates

CGEN Infrastructure

Network Rates

Network – Other Services

Network Connectivity – Foreign/Tenant Managed Services Basic Connectivity

Switch Tier Rates

Router Tier Rates

Dedicated Firewall

Connectivity – Miscellaneous

OTech Fiber Ring (Also Requires Fiber Ring Infrastructure)

Non-CGEN One-Time

AAMVAnet Services

CGEN Other Services

CGEN One-Time

T-1 Circuits

128 Kbps T-1

384 Kbps T-1

512 Kbps T-1

768 Kbps T-1

1024 Kbps T-1

1536 Kbps T-1

Bonded T-1 Circuits

2 Bonded T-1s – 3.072 Mb

3 Bonded T-1s – 4.608 Mb

4 Bonded T-1s – 6.144 Mb

5 Bonded T-1s – 7.680 Mb

6 Bonded T-1s – 9.216 Mb

Bonded T-1s – 12.352 Mb

Ethernet Circuits

1 Mb Ethernet

2 Mb Ethernet

3 Mb Ethernet

4 Mb Ethernet

5 Mb Ethernet

6 Mb Ethernet

7 Mb Ethernet

8 Mb Ethernet

9 Mb Ethernet

10 Mb Ethernet

20 Mb Ethernet

30 Mb Ethernet

40 Mb Ethernet

50 Mb Ethernet

60 Mb Ethernet

70 Mb Ethernet

80 Mb Ethernet

90 Mb Ethernet

100 Mb Ethernet

150 Mb Ethernet

200 Mb Ethernet

250 Mb Ethernet

300 Mb Ethernet

400 Mb Ethernet

450 Mb Ethernet

500 Mb Ethernet

600 Mb Ethernet

700 Mb Ethernet

800 Mb Ethernet

900 Mb Ethernet

1 Gb Ethernet

2 Gb Ethernet