General Network Services

Service Request NameLink
Fiber Cabinet Access
Request access to fiber cabinet(s)
Order Fiber Cabinet Access

Request for firewall and/or router ACL configuration additions, changes, and deletions for access control to servers and networks using restrictions on ports and source and/or destination IP addresses.
Order Firewall/ACL Now
IP Addressing
Add, Remove or Change Primary Subnet(s), Secondary Subnet(s), Subnet Mask(s), or Secondary IP on a router interface.
Order IP Addressing for CGEN Now
LAN Support
Request to Add, Change, or Delete LAN Support and Maintenance Only (e.g., Firewall, Switch Configuration Changes).
Order LAN Support
Network Routes/Router Configurations/Load Balancer
Add, Modify, Remove, or Request Information for a Routing Statement, Load Balancer, or Request California Government Enterprise Network (CGEN) Router Configuration Changes, including SNMP Read Access and NetFlow Read Access.
Order Network Routes/Router Configurations/Load Balancer
VPN Access
Add, Change, or Delete VPN service (e.g. Remote access, Site to Site).
Order VPN Access Now