Tech Alert

from Customer Engagement Services

“Your Gateway to Technology Services”

TA 23-08: On-Premises Storage as a Service (STaaS) Transition

Issue Date: August 24, 2023

Attention: All CDT Customers

Action Requested: None – Information Only

Effective Date: September 7, 2023

Overview

As a follow-up to TA 23-01: On-Premises Storage as a Service (STaaS) Updates, the California Department of Technology (CDT) will assume management and ownership of the STaaS On-Premises service as of September 7, 2023. This transition will be seamless and transparent to customers and will not impact their services.

What’s Next:

CDT will host and manage the service at its Data Centers. As part of this service, customers will receive a direct customer experience and will continue to have access to all existing features of STaaS On-Premises.

    • Cost will remain unchanged at the existing published rates
    • Pay per use
    • Data encrypted at rest, within CDT Data Centers
    • Multiple storage tiers
    • Built-in High Availability (HA) at CDT Data Centers

Action Requested

There is no action required for existing customers. Effective September 7, 2023, customers should contact CDT directly for any STaaS On-Premises questions and/or support.

Contact

If you have questions, need further clarification, or would like to discuss your department’s specific requirements, please contact your CDT Account Lead by using the Account Lead Directory or by calling Customer Engagement Services at (916) 431-5390.