Our investments

Project Index

Listed in alphabetical order by State Agency.

State Agency	Project Name (linked to project summary)	Project Type
Air Resources Board	Refrigerant Registration and Reporting System (R3)	Modernization
Delta Stewardship Council	Contrakker 2.0	Modernization
Department of Consumer Affairs	Mobile Inspection Optimization Initiative	Modernization
Department of Consumer Affairs	Speech and Hearing Licensing Modernization	Modernization
Department of Consumer Affairs	Online Licensing and Enforcement Portal	Modernization
Department of Corrections and Rehabilitation	Recruitment and Onboarding Modernization	Modernization
Department of Fish and Wildlife	California Inland Recreational Angler Survey	Modernization
Department of Food and Agriculture	CDFA Registered Service Agency (RSA) Portal	Modernization
Department of Food and Agriculture	Produce Safety Program (PSP) Farm Inventory Project	Modernization
Department of General Services	Outreach Tracking System (OTS)	Modernization
Department of Managed Health Care	Necessary Infrastructure Modernization for Business Unified Services (NIMBUS)	Modernization
Department of Motor Vehicles	Improving Field Office Access to the Public (IFOAP)	Modernization
Department of Parks and Recreation	California Historical Resources Information System (CHRIS)	Modernization
Department of Technology	Cost Estimation as a Service Proof of Concept	Modernization
Department of Toxic Substances Control	Laboratory Information Management System (LIMS)	Modernization
Department of Toxic Substances Control	Human Resources Technology Modernization Project (HRTMP)	Modernization
Department of Veterans Affairs	Proof of Concept (POC) Automated Drug Dispensing System Replacement	Modernization
Environmental Protection Agency	California Environmental Reporting System (CERS NextGen) MVP	Modernization
Environmental Protection Agency	Geospatial Data System for Certified Unified Program Agencies (CUPAs)	Modernization
Governor’s Office of Emergency Services	California Resource Request Modernization (CRRM)	Modernization
Governor’s Office of Emergency Services	Warning Center Emergency Management System (WCEMS)	Modernization

Project summaries

Refrigerant Registration and Reporting System (R3)

Air Resources Board

Scope: A public-facing web interface for companies with stationary refrigeration systems to register their facilities, upload servicing maintenance records, pay applicable fees, and download applicable emissions data.
Key Results:

• The uptime is 99.9% (Salesforce, Okta, SnapPay, RMP Application).
• The system allows users to register their company, add new facilities or refrigeration systems and fill out leak inspection records and annual reports in less than 10 minutes.

Website: Refrigerant Registration and Reporting System

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Contrakker 2.0

Delta Stewardship Council

Scope: A single database for tracking critical research contracts and reporting.
Key Results:

• The new system is expected to generate 50% savings on related staff (project and contract managers) time as well as improve data accuracy.

Website: Delta Council

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MIO Mobile Inspection Optimization Initiative

Department of Consumer Affairs

Scope: A software solution with a mobile interface to improve the efficiency of the inspectors conducting an on-site inspection and sending the deliverables associated with inspection outcomes to businesses. 55,000 total licensee businesses were inspected, and the total annual inspection is 500. Project has modified its technical platform.
Key Results:

• Greater licensee engagement and awareness: 20% fewer appeals expected due to clearer and more concise communication, quicker to compliance
• Increased efficiency: Reduction in on-site inspection time by 15%; Reduction in overall inspection staff time by 33%; Increase in board inspection capacity by 20%; Reduce the number of steps in the inspection process from 29 to 17
• Increased security: A digital solution reduces the possibility of data/asset compromise by way of paper file theft or loss by nearly 100%

Website: DCA BreEZe Online Services

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Speech and Hearing Licensing Modernization

Department of Consumer Affairs

Scope: Develop an online application processing payment system for thirteen different license types.
Key Results:

• 50% reduction in staff time performing manual data entry, error remediation and status updates.
• 30% reduction in application processing timeframes.
• 60% adoption rate of online application system and online account functionality.

Website: Speech and Hearing License Application

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Online Licensing and Enforcement Portal

Department of Consumer Affairs

Scope: Online application for exam and licensure. Ability to check the application status, license, and timely response to data request.
Key Results:

• 100% of applications submitted online within 6 months of deployment
• 100% of credit card payments online within 6 months of deployment
• 100% of all applications and complaints tracked and attached to an electronic profile within 1 year

Website: Court Reporters Board of California

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Recruitment and Onboarding Modernization

Department of Corrections and Rehabilitation

Scope: Decrease time to hire; increased employee satisfaction and retention; real-time vacancy data
Key Results:

• Reduction in the time to hire from 92 days to 57 days.

Website: California Department of Corrections and Rehabilitation

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California Inland Recreational Angler Survey (CIRAS)

Department of Fish and Wildlife

Scope: CIRAS offers anglers a web-based user-friendly experience, data transparency, and immediate access to data summaries through an interactive dashboard. CIRAS represents a paradigm shift for how we gather, process, store, and share information regarding California’s diverse fisheries, getting information to anglers to help inform their fishing trips faster than ever before. For 40,000 anglers each year, reduce a paper-based process from days to minutes using the new online survey.
Key Results:

• Time needed to process one angler survey on the portal is less than 1 minute compared to hours of staff time with the previous physical survey.

Website: California Inland Recreational Angler Survey

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CDFA Registered Service Agency (RSA) Portal

Department of Food and Agriculture

Scope: Improved customer and stakeholder service through strengthening CDFA’s internet and website presence by updating information systems capabilities and databases. Reduced operating costs by provided accurate and reliable on-line data resources to customers and county officials. Improve timely payment of registration and licensing fees, allowing a Service Agency on-line access to make payments. Consolidate Registered Service Agency and Registered Service Agent Exam information into the same data repository to ensure that resultant data is accurate and properly referenced.
Key Results:

• The new system allows Commercial Agents, State Agencies, and Counties to have 100% access to view and update their data on the RSA Portal.

Website: CDFA RSA Portal

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Produce Safety Program (PSP) Farm Inventory Project

Department of Food and Agriculture

Scope: A single, secure repository, accessible to California farmers and PSP stakeholders, of farm data and inspection reports.
Key Results:

• The new system has automated the inspection process and generates PDAT scores, creates inspection records, and assigns inspectors. This process takes approximately 15 minutes to score and select 580+ farms for a fiscal year.

Website: CDFA Produce Safety Program

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Outreach Tracking System

Department of General Services

Scope: Implement a Customer Service Management (CSM) system to track businesses from contact to contract and track the outreach events OSDS participates in to increase the amount of small business activity in the state.
Key Results:

• The new system helps DGS Procurement Division to track Contact to Contract activities, eliminating manual, paper-based processes.

Website: Department of General Services

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Necessary Infrastructure Modernization for Business Unified Services (NIMBUS)

Department of Managed Healthcare

Scope: The new system helps save staff time by reducing the number of re-scheduling activities.
Key Results:

• Reduces the schedule management process time from seven days to a few hours.

Website: Department of Managed Healthcare

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Improving Field Office Access to the Public (IFOAP)

Department of Motor Vehicles

Scope: Implement a position management system for the DMV’s Field Operations Division (FOD) to manage the FOD’s positions and personnel to effectively meet the needs of the public.
Key Results:

• Reduce appointment wait time to 10 minutes or less, and Non-Appointment Wait Time to 25 minutes or less.
• Improve field office customer window utilization rate to 89% or higher.

Website: Department of Motor Vehicles

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California Historical Resources Information System (CHRIS)

Department of Parks and Recreation

Scope: Reduce the time to accept, process, and respond to a submittal of statewide inventory of cultural resources.
Key Results:

• The new system reduced the time to retrieve documents and data from OHP inventory by 50%. This will save an estimated 1 hour of staff time per transaction.

Website: Department of Parks and Recreation

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Cost Estimation as a Service Proof of Concept

Department of Technology

Scope: The project assessed the feasibility of standing up a CDT service to conduct IT project cost estimation and when requested by State entities. The project focused on utilizing the ExcelerPlan cost estimation tool, a tool that had used in multiple IT projects across the State.
Key Results:

• Uniform and accurate cost estimation for IT projects will benefit the state regarding direct cost savings and improved project outcomes.

Website: Department of Technology

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Laboratory Information Management System (LIMS)

Department of Toxic Substances Control

Scope: Provide credible data used to support new regulations or public health investigations. The average number of days per case is 220 days. The new system is expected to reduce this by 50% to 110 days.
Key Results:

• The department is currently integrating the LIMS system.

Website: Department of Toxic Substances Control

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Human Resources Technology Modernization Project (HRTMP)

Department of Toxic Substances Control

Scope: Update the HR system (POC) with improved processes that are more responsive to stakeholders and customers (particularly hiring managers) and promote visibility and transparency of recruitment workload. Will serve as a model for CalEPA and the other BDOs under its purview as they eventually build out their ServiceNow HR modules.
Key Results:

• Project currently underway. Scheduled to close in September 2025.

Website: Department of Toxic Substances Control

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Proof of Concept – Automated Drug Dispensing System Replacement

Department of Veterans Affairs

Scope: Proof of concept to replace existing drug dispensing systems at West LA Veterans Home for daily routine and urgent medications
Key Results:

• This project allows for 100% of pharmacy dispensing transactions to be recorded and retained in a centralized location with 99.9% system availability and less than 1% packaging and dispensing errors.

Website: Delta Council

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California Environmental Reporting System (CERS NextGen) MVP

Environmental Protection Agency

Scope: Protecting Californians from Leaking Underground Storage Tanks (UST). Build technical infrastructure to collect and report data as the current California Environmental Reporting System (CERS) cannot track abandoned tanks.
Key Results:

• Project currently underway. Scheduled to close in December 2025.

Website: Environmental Protection Agency

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Geospatial Data System for Certified Unified Program Agencies (CUPAs)

Environmental Protection Agency

Scope: Graphically display the location and the related jurisdictional boundaries on a map for a given address and allows any interested entity to determine which jurisdiction is responsible for a specific location within seconds.
Key Results:

• The project resulted in a GIS boundary for UPAs which will allow for integration with the CERS NextGen project.

Website: Environmental Protection Agency

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California Resource Request Modernization (CRRM)

Governor’s Office of Emergency Services

Scope: Provide a customer-centric resource requesting and mission-tasking solution with modern capabilities to simplify and streamline workflow processes and experiences for end-users at all levels of government.
Key Results:

• This project allows Cal OES to track resource requests and staff to directly create missions and tasks with tailored reporting to provide a comprehensive state-wide operational picture.

Website: Governor’s Office of Emergency Services

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Warning Center Emergency Management System (WCEMS)

Governor’s Office of Emergency Services

Scope: Bring together real-time information across all levels of government to make timely and effective decisions for response and mitigation.
Key Results:

• This project allows for 99.999% uptime and is designed to grow with future demands, ensuring long-term adaptability.
• Decreased average time to consolidate incident data and maps from greater than 25 minutes to 7 minutes.
• Time to generate incident log and overlay maps from 45 minutes to 10 minutes.
• Initial response time reduced from greater than 45 minutes to 20 minutes.
• The time to produce an executive report reduce from greater than 60 minutes to 30 minutes.

Website: Governor’s Office of Emergency Services

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