Learning Management System (LMS)

The Learning Management System (LMS) service offering provides State entities a COTS (Commercial-Off-The-Shelf) solution that enables the delivery, tracking, reporting and administration of training courses. A list of state-approved LMS vendors provide Software-as-a-Service (SaaS) systems configured to interact with the state’s new Unique Employee ID (UEID), enabling enhanced security of employee data, and moving toward a centralized view of an employee’s training across their career with the state.

 

More information on EnterpriseHR initiatives can be found on the CalHR website.

Current Status
  • Contracts were awarded to Cornerstone and BlackboardLMS.
  • Vendor Pre-Certification completed. Certification planned during initial on-boarding of the departments.
Next Steps
  • Detailed software functionality specific to each vendor will be published upon certification.
Customer Readiness

Benefits

  • Centralized location for state employee training information
  • Statewide data sharing standards for LMS capabilities
  • Effortless compliance tracking for mandated training
  • Training records will follow employees throughout their careers
  • Enhanced security delivered through the use of a unique employee ID
  • Low-cost hosting solution, no capital expenditures, pay per use model
  • Effortless upgrades – SaaS provider manages all updates and upgrades

Customers have the option to start with the out-of-the-box application or configure the tool to meet unique business requirements (additional implementation services may require separate procurement contracts and fees).

CDT provides a vehicle for customers to subscribe to vendor hosted subscription services, providing volume discounts by consolidating licenses into one contract. In addition, VHSS also provides:

  • Service fulfillment.
  • Contract management.
  • Service management.
  • Vendor management.
  • Vendor invoice receipt, review, approval and payment.
  • Procurement process including contract negotiations, purchase order generation and contract renewals.
  • Software subscription tracking and renewal by customer.
  • Essential administrative activities in support of the above functions.

Roles & Responsibilities can be found on the Vendor Hosted Service Standards page.

Compliance with:

  • NIST 800 – 171 standard and the DGS Cloud Computing Services and Special Provisions publication.
  • Requires Department of General Services’ Cloud Computing Special Provisions SaaS and California State Administrative Manual (SAM) policy.
  • SAM 5305.
  • Learning Management System (LMS) includes encryption of confidential sensitive or personal information in accordance with SAM 5350.1 and SIMM 5305-A
  • Section 508.
  • LMS integrates with 3rd party authentication.
  • LMS solution accepts Single Sign-On (SSO) security tokens.
  • Compliance with statewide policies and laws regarding the use and protection of information assets and data.

Please follow the process outlined on the Request tab to obtain a quote.

Service CodeService DescriptionUnit of MeasurementRateNotes
K203Learning Management System (LMS) - CornerstoneVendor Cost + 4.58%
K204Learning Management System (LMS) - Blackboard LMSVendor Cost + 4.58%

Please direct any questions regarding this service to your Account Lead.

To request this VHSS service, please follow the below process:

  • The Customer completes the LMS VHSS Implementation Planning Checklist to define general requirements for the department, resource availability and implementation readiness.
  • The Customer contacts the VHSS Vendor and schedules a meeting to discuss requirements.
Vendor Name (and Product)Contract NumberContact NamePhoneAlternate PhoneEmail
InSync Consulting Services LLC (Cornerstone OnDemand)17-11630Jonathon Marshall(916) 244-2085(888) 641-3444 | (916) 244-2085Jmarshall@insynconline.net
Taborda Solutions (Blackboard)17-11634Bear Williams(916) 717-8711(916) 990-9864Bear.williams@tabordasolutions.com
  • The Vendor provides a Business Proposal for new services or a price quote for additional/renewal services to the Customer.
  • The Customer submits a Service Request to CDT requesting services with the Business Proposal or quote attached.
  • The Service Request must contain the following information in the narrative:
    • The timeframe to utilize the service,
    • A list of general requirements, and
    • A budgetary quote or a business proposal.
  • IT Procurement Management (ITPM) reviews, processes, and approves the request.
  • Once all approvals are received, ITPM releases a work authorization.
  • The VHSS vendor will work with the Customer to schedule a walk-through the application and make necessary configuration changes, if any.
  • The Customer will notify ITPM once the services are completed so that the department can accept the vendor invoice and bill the customer.

To Subscribe, Change/Renew, Discontinue, or Request a Cost Estimate for LMS VHSS, submit a Service Request through Remedy and choose the Learning Management System option from the VHSS drop down list: Request Service Now