Learning Management System (LMS)

Description

The Learning Management System (LMS) service offering provides State entities a COTS (Commercial-Off-The-Shelf) solution that enables the delivery, tracking, reporting and administration of training courses. A list of state-approved LMS vendors provide Software-as-a-Service (SaaS) systems configured to interact with the state’s new Unique Employee ID (UEID), enabling enhanced security of employee data, and moving toward a centralized view of an employee’s training across their career with the state.

More information on EnterpriseHR initiatives can be found on the CalHR website.

Current Status

Next Steps

Benefits

  • Centralized location for state employee training information
  • Statewide data sharing standards for LMS capabilities
  • Effortless compliance tracking for mandated training
  • Training records will follow employees throughout their state career
  • Enhanced security delivered through the use of a UEID
  • Effortless upgrades – SaaS provider manages all updates and upgrades

Included

Customers have the option to start with the out-of-the-box application or configure the tool to meet unique business requirements. CDT provides a vehicle for customers to subscribe to vendor-hosted subscription services, providing volume discounts by consolidating licenses into one contract. In addition, VHSS also provides:

  • Contract management
  • Vendor invoice receipt, review, approval, and payment
  • The procurement process including contract negotiations, purchase order generation, and contract renewals
  • Software subscription tracking and renewal by customer
  • Essential administrative activities in support of the above functions

Security

Compliance with:

  • NIST 800 – 171 standard and the DGS Cloud Computing Services and Special Provisions publication
  • Requires Department of General Services’ Cloud Computing Special Provisions SaaS and California State Administrative Manual (SAM) policy
  • SAM 5305
  • Learning Management System (LMS) includes encryption of confidential sensitive or personal information in accordance with SAM 5350.1 and SIMM 5305-A
  • Section 508
  • LMS integrates with 3rd party authentication
  • LMS solution accepts Single Sign-On (SSO) security tokens
  • Compliance with statewide policies and laws regarding the use and protection of information assets and data

Roles & responsibilities

Roles & Responsibilities can be found on the Vendor Hosted Service Standards page.

 

Rates

Please follow the process outlined on the Request tab to obtain a quote.

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
Learning Management System (LMS) - CornerstoneCornerstoneLearning Management System (LMS)Vendor Cost + 4.81%**See Link CornerstoneK203-LMSA 4.81% VHSS Fee will be added
Learning Management System (LMS) - Blackboard LMSBlackboardLearning Management System (LMS)Vendor Cost + 4.81%**See Link Blackboard LMSK204-LMSA 4.81% VHSS Fee will be added

Please direct service related questions to your Account Lead.

Request service

To request this VHSS service, please follow the below process:

 

Vendor Name (and Product)Contract NumberContact NamePhoneAlternate PhoneEmail
Taborda Solutions (Blackboard)22-14731Bear Williams(916) 717-8711(916) 990-9864bear.williams@tabordaens.com
Shade & Partners Technology Solutions (Cornerstone OnDemand)22-14730Chris Shade(916) 276-1127Chris@sp-ega.com
  • The Vendor provides a Business Proposal for new services or a price quote for additional/renewal services to the Customer.
  • The Customer submits a Case/Request to CDT requesting services with the Business Proposal or quote attached.
  • The Case/Request must contain the following information in the narrative:
    • The timeframe to utilize the service,
    • A list of general requirements, and
    • A budgetary quote or a business proposal.
  • IT Procurement Management (ITPM) reviews, processes, and approves the Case/Request.
  • Once all approvals are received, ITPM releases a work authorization.
  • The VHSS vendor will work with the Customer to schedule a walk-through of the application and make necessary configuration changes if any.
  • Vendor will invoice upon acceptance of licenses.

To Subscribe, Change/Renew, Discontinue, or Request a Cost Estimate for LMS VHSS, submit a Case/Request and choose the Learning Management System option from the VHSS drop down list:  Order Vendor Hosted Subscription Service Learning Management System.

FAQs

1. Which LMS products are available through the VHSS-LMS contract?

Multiple options are available from Blackboard and Cornerstone.

2. What is the cost of an LMS License?

Licenses vary by vendor and modules/services selected. The total cost includes a 4.81% CDT administrative fee. Obtain a custom quote from each Vendor listed on the Rates tab of this page.

3. How are user license costs determined?

User license costs are based on the number of people who need access to the LMS, not the number of student records maintained in the system.

4. How are license costs charged?

LMS licenses can be purchased for up to 24 months and paid annually in advance. Customers have the option for a 12 or 24 month subscription, if preferred.

5. Can we do a multi-year contract?

Work Authorization – Yes. Up to 24 months. See question #4.

6. Does the CDT contract allow Customers to customize the service offering?

Customers are unable to customize the services offering or contract terms. If Customers wishes to purchase LMS features not offered under CDT’s VHSS-LMS contract, a separate contract can be executed directly with the LMS Vendor outside CDT via an individual department’s procurement.

7. Are Departments required to choose one of CDT’s VHSS-LMS Vendors or can they choose one from the Department of General Services (DGS) Software License Product (SLP) offerings?

Customers can choose from either offering; however, CDT’s service offering may include significant savings by bundling products and services, including the option to electronically exchange employee learning data at the statewide level which enables tracking state employee training throughout their state career.

8. Can Department-specific courses be added to the Blackboard and Cornerstone LMS without software changes?

Yes, the LMS is configurable. Department-specific courses and content can be added without requiring programming changes to the software.

9. What is included in the Cornerstone Performance Management and Succession Planning modules?

Performance Management is a comprehensive enterprise-level module. It includes performance appraisals, goal setting, goal management, social performance management, off-cycle reviews, competency management, individual development plans, competency assessments, and observation checklists. The Succession Planning module includes succession planning, 9 box grid, talent pools, talent search, organization charts, and career center.

10. Who is responsible for ensuring that the Vendor meets the Department’s needs?

The Department and Vendor are responsible to document and manage the agreed-upon scope of work and schedule before the contract is signed. It is the Department’s responsibility to execute the project using project management best practices, assign appropriate resources, and meet with the Vendor regularly to effectively manage the project. CDT or CalHR are not responsible for resolving project management issues on the Department’s behalf with the Vendor or negotiating any discount on the contracts. However, CDT and CalHR can advise if there are issues related to the integration with Enterprise Human Resources (EntHR).

If the base VHSS-LMS product doesn’t meet the Department’s requirements, then a solicitation outside of the VHSS contract for customization and/or implementation services should be considered.