Why CAMC?
CDT-managed Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) in the public cloud are provided through California Managed Cloud (CAMC). CDT’s CAMC delivers these services cost-effectively as an alternative to traditional on-premises setups while still maintaining access to recognized third-party cloud providers/services (i.e., Azure and AWS).
We build it, we manage it seamlessly for you – CDT Managed
CDT’s fully managed service provides a secure environment that is compliant with IT industry standards (i.e., SIMM, NIST, etc.). As expected from a managed service, CDT performs all infrastructure management tasks to ensure your system is up to date, secure, stable, and running efficiently. SOCaaS (Security Operations Center as a Service), CPI (Cloud Provider Interconnect), and 24x7x365 monitoring and support allows your department to focus on your customers and business needs.
We build it, you control it – Self-Managed
All the benefits from CAMC IaaS and PaaS compliant and secured environments are also available as a self-managed offering that complements and supports your full control over configuration, management, and maintenance of the infrastructure.
Benefits
- Low-cost hosting solution
- No capital expenditures
- Rapid provisioning
- 24×7 Help Desk*
- 24×7 Operations Center*
- 26 instance sizes to choose from to meet any application-sizing requirements
- Native Cloud Services such as Container, Serverless, Autoscale Groups and RDMS
*Only included for CAMC CDT Managed
Included
Serverless Computing
- Native support for Java, Go, PowerShell, Node, C#, Ruby, and Python.
- Built-in fault tolerance.
- Automatic scaling.
- Connection to Relational Database Services (RDS).
Amazon S3
- Storage helps you create data lakes for your analytics needs, and provides storage to build powerful cloud-native and mobile app.
Azure Blob
- Unlimited Object Storage with varying storage and pricing tiers.
Relational Database Service (RDS)
- Instances are pre-configured with parameters and settings appropriate for the engine and class you have selected.
- Relational database software powering your deployment stays up-to-date with the latest patches.
- Push-button database scaling up to a maximum of 32 vCPUs and 244 GB of RAM.
- Deploy “Read Replicas” of databases to improve the performance of the main databases.
- Automated backups enable point-in-time recovery of databases.
- The database is deployed in multiple availability zones to ensure availability.
- Data encryption is at rest and in transit
- Reserve instances are available
- Available as a Pay-as-you-go service
Auto-Scaling Groups
- Launch or terminate compute servers in auto-scaling groups.
- Adjust compute instances to the desired account using server and network-based metrics and alarms.
- Configure predefined optimization strategies to optimize performance and cost.
Hardware
- Multiple instance sizes to choose from to meet any application-sizing requirements.
Operating System
- Windows Server 2019, 2022
- RedHat Enterprise Linux 64bit
Network Connection
- Cloud Provider Interconnect (CPI) connections into the CAMC environment.
Security Operations Center as a Service (SOCaaS)
- Managed service that monitors and protects systems from cyber threats.
Security
- Operating system security strictly adheres to established, applicable CDT security policies. Policies include, but are not limited to, an established quarterly operating system patch cycle and routine third-party security scans to test for known vulnerabilities. For more information, see Security Services.
Security Benefits
- Security is embedded into the automation that builds the account and deploys the services.
- Data encryption is in transit and at rest.
- Network traffic inspected at CDT firewalls and IPS.
- Network traffic logs are created using automation. Network logs are stored in S3 and sent to Splunk SIEM.
- Full logging is enabled and logs are sent to our Security Operations Center for 24×7 monitoring.
- Security aligned with the following IT security standards:
- SOC 1/ISAE 3402
- SOC 2
- SOC 3
- FISMA
- DIACAP
- FedRAMP Moderate
- PCI DSS Level 1
- ISO 9001
- ISO 27001
- ISO 27017
- ISO 27018
Administration
The following components and features are standard administration responsibilities for CDT:
- Data storage
- Operating system patching
- Serverless application functions
- Capacity, performance, and system-level fault monitoring
- Cloud-provider managed Virtual servers
- Point-in-time backups and restores
- Storage lifecycle policies
- CDT standard security scans
Roles & Responsibilities
Role | CDT Managed | Self-Managed |
---|---|---|
Operating System | X | X |
Operating System Patching | X | X |
Application Exception: Depends on the owner of the application. | X | X |
Application Layer Security Exception: Depends on the owner of the application. | X | X |
Application Maintenance Exception: Depends on the owner of the application. | X | X |
Application Support Exception: Depends on the owner of the application. | X | X |
DNS | X | X |
Storage
Role | CDT Managed | Self-Managed |
---|---|---|
Device(s) | X | X |
Connectivity to servers | X | X |
Disk space management | X | X |
Backup and recovery | X | X |
Rates
Customers are charged the vendor’s usage costs for subscribed services, plus a 16% Support Service Fee.
Service Description | Service Identifier | Product Name | Unit of Measurement | Rate | Service Code | Notes |
---|---|---|---|---|---|---|
CAMC Pass-Through | CA Managed Cloud | CA Managed Cloud | Variable | Vendor Cost +16% Fee | L501 | |
CAMC Windows IaaS Support | CA Managed Cloud | CA Managed Cloud | Per IaaS VM Instance, Per Month | $700.00 | L502 | |
CAMC Linux IaaS Support | CA Managed Cloud | CA Managed Cloud | Per IaaS VM Instance, Per Month | $700.00 | L503 |
Request service
Service Request Name | Link |
---|---|
California Managed Cloud Services (CAMC) Submit a service request for CDT Managed or Self-Managed options: IaaS, PaaS and FaaS services, Builds, Changes, and Discontinue. | California Managed Cloud Services (CAMC) |
Service Level Objectives
Service Level Objectives (SLO) – California Managed Cloud (CAMC) Public Cloud Native Services – AWS
For CAMC Linux Platform Service SLOs, select the “SLO” Tab from this page: Platform-Linux – CDT Services (ca.gov)
For CAMC Windows Platform Service SLOs, select the “SLO” Tab from this page: Platform-Windows – CDT Services (ca.gov)
CAMC Native Services SLOs are as follows:
Service Option | Fulfillment Timeframe SLO | Process | Dependencies |
---|---|---|---|
New | 95% within 21 calendar days |
|
|
Modify | 95% within 65 calendar days |
|
|
Decommission | 95% within 20 calendar days (Remove from monthly billing invoice) |
|
|
FAQs
How long will it take to build my services in the cloud?
Generally, it takes a couple of days to have a scoping meeting to determine your needs and then build to those specifications.
How do I get billed for Cloud Services?
All Cloud Provider charges incurred are pass-through charges on your bill. Support charges will be added according to the services chosen.
What group inside CDT will support my services?
A cross-functional team will assist with designing, scoping, building, and supporting your system.
Do I need to go through the Enterprise Service Delivery (ESD) process for these builds?
We have an improved agile ESD process for CAMC requests.