Microsoft 365 Solution Portfolio

Microsoft 365 Government Community Cloud (GCC)

Microsoft 365 GCC services includes the most up to date Office applications such as (Word, Excel, PowerPoint, OneNote, Outlook, and more). The Microsoft 365 GCC environment meets Federal cloud services, criminal justice, and tax information systems compliance requirements.

Customers who use Microsoft 365 GCC benefit from these unique features:

  • Content is logically segregated from customer content in Microsoft’s commercial Office 365 Services
  • Content is stored within the United States (US)
  • Access to an organization’s content is restricted to screened Microsoft personnel
  • Compliance with certifications and accreditations required for US Public Sector customers

Microsoft 365 Plans

Designed for the unique needs of US government organizations, these plans provide all the Office 365 features and capabilities in a segmented government cloud community.

Microsoft Dynamics 365

Provides pre-built, low code,  intelligent business applications that empowers organizations to deliver operational excellence and create more engaging customer experiences.

Microsoft Power Apps

Solve business challenges with Microsoft’s low-code platform to develop apps, and create rich forms and portals with Power Apps.

Microsoft Power Automate

Create automated workflows, connect to on premise and online data, streamline processes and automate tasks with Power Automate.

Microsoft Project Online

Stay organized, focused, and in charge. Tackle anything from small projects to large initiatives. You may or may not be a project manager, but now you can be the boss of any project with this powerful, easy-to-use app.

Microsoft Visio Online

Transform the way you use and visualize data to bring your best ideas to life. With dozens of ready-to-use templates and thousands of customizable shapes, Visio makes it easy—and fun—to create powerful visuals.

Roles & Responsibilities

Roles & Responsibilities can be found on the Vendor Hosted Service Standards page.

Rates

Please contact the VHSS vendor for a quote.

Vendor Name (and Product)Contract NumberContact NamePhoneAlternate PhoneEmail
Microsoft (Office 365)John Robinson(916) 369-3630jorob@microsoft.com
Microsoft (Office 365)Marsha Brown(213) 806-7493marshab@microsoft.com

The cost of each bundle will depend on each customer’s current licensing. If customers already have a Microsoft Enterprise Licensing Agreement (MELA) with Software Assurance the cost will be lower than if a customer is purchasing new. Microsoft pricing is available on the Cal eProcure site by searching for the below contracts.

  1. Go to https://caleprocure.ca.gov/pages/index.aspx
  2. Click on ‘Quicklinks‘ at the top of the screen
  3. Select ‘View/Search Contracts
  4. In the ‘Contract ID‘ field, enter the appropriate vendor’s contract number. The contract numbers are:
    • SCA-19-70-0169Y – SoftwareOne Inc.
    • SCA-19-70-0008F – Insight Public Sector, Inc.
    • SCA-19-70-0009L – Softchoice Corporation
    • SCA-19-70-0002V – PCM Gov, Inc.
    • SCA-19-70-0025U – CDW Government LLC
    • SCA-19-70-0204C – Crayon Software Experts LLC
    • SCA-19-70-0199L – Zones, Inc.
  5. Under ‘ContractID‘, select the contract number to open the contract details
  6. In the “Attachment File” section, select the price list document (‘View All‘ may have to be selected first)

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

Service DescriptionService IdentifierProduct NameUnit of MeasurementRateService CodeNotes
Office 365 Gov E1 SuiteOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK401A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Office 365 Gov E3 SuiteOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK402A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Office 365 Gov E4 SuiteOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK403A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Core CAL BridgeOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK404A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Enterprise CAL BridgeOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK405A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Project ProfessionalOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK406A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Visio ProfessionalOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK407A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Enterprise Cloud SuiteOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK410A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
AzureOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK411A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Enterprise Mobility SuiteOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK412A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Unified Global Address List (GAL) AdministrationOffice ProductivityPer User/Month$0.26 K413
Exchange OnlineOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK420A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Advanced Threat ProtectionOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK421A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Skype For BusinessOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK422A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Power BI ProfessionalOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK423A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Windows Enterprise SAOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK424A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Windows Enterprise E5Office ProductivityVariableVendor Cost + 4.58% VHSS FeeK425A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
SharePointOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK426A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Citrix AccessOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK427A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Azure Operations ManagementOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK428A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
O365 File StorageOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK429A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Import ServiceOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK430A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Threat IntelligenceOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK431A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Bing MapsOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK432A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
Yammer EnterpriseOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK433A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)
MS Statewide M365 GCC E5 -5 YEAROffice ProductivityVariableVendor Cost +2.71% CDT Processing FeeK4502.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 1Office ProductivityPer Hour$298.75 K4512.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 2Office ProductivityPer Hour$336.77 K4512.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 3Office ProductivityPer Hour$356.35 K4512.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 4Office ProductivityPer Hour$370.18 K4512.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 5Office ProductivityPer Hour$385.15 K4512.71% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 6Office ProductivityPer Hour$400.13 K4512.71% CDT Processing Fee will be added.
MS O365 Products -3 Year EAOffice ProductivityVariableVendor Cost + 4.58% VHSS FeeK460A 4.58% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)

Request Service

To enroll in Microsoft 365 online:

  1. The Customer contacts their Microsoft Account Executive to request a licensing review of their environment for migrating into Microsoft 365.
  2. Microsoft will provide the Customer with a comprehensive list of SKU numbers required for purchasing the needed licenses for Microsoft 365 and work with the Reseller to prepare a quote.
  3. The Customer submits a Case/Request to CDT, requesting services to purchase the selected items provided by Microsoft, with the quote attached.
  4. Once all approvals are received, a Purchase Order (PO) will be released.
  5. IT Program Management (ITPM) reviews and processes the Case/Request.
  6. Microsoft will work with the Customer to provide access to Microsoft 365.

To SubscribeChange/Renew, or Discontinue Microsoft 365, submit a Case/Request and choose the Microsoft 365 option from the VHSS product drop down listOrder Now

Service Level Agreement

Service Level Agreements (SLAs) are established between Microsoft and each Office 365 tenant. For more information, contact your Microsoft Account Manager. 99.9% uptime – financially backed for each O365 GCC tenant environment.

FAQs

1. Where can additional information regarding M365 be found?

Please refer to the Microsoft 365 Documentation.

2. Does the Statewide ELA include other products such as on-premise licensing or Azure?

The focus of the Statewide ELA is to provide an affordable path to M365 G5.  It does not include on-premise products or Azure.  However, CDT does have a separate contract for Azure. Please refer to the CDT website at https://cdt.ca.gov/services/off-premises-cloud/ for further details.

3. Will we still have our own Volume Licensing Service Center (VLSC) portal and place our own reservations or will everything go through purchase orders (POs)?

Yes, you will still have access to your own VLSC portal and have the ability to place your own reservations which will be reconciled annually before the anniversary date.

4. If we are on this contract and add new product licenses, do we order through CDT or VLSC? Does this eliminate true-ups?

You can add additional licenses through the VLSC and submit a single request for CDT to reconcile/true-up 60 days prior to the anniversary date. Only new products not currently included in your enrollment are considered net new and would require a request to CDT to add.

5. How is Calling Plans licenses different on CALNET vs on the EA? Isn’t it just a SKU?

MS Calling Plans on CALNET are the standard MS Calling Plan SKU being resold by CALNET contractors. Direct Routing utilizes Microsoft Teams as the softphone, but the actual dial tone service is handled by a separate telecommunications provider (AT&T, Verizon, NWN, etc.).

6. If we have current server licenses on our EA then do they rollover or stay with current contract?

Server Licenses will stay with your current on-premises contract.