Microsoft 365 Solution Portfolio

Microsoft 365 Government Community Cloud (GCC)

Microsoft 365 GCC services includes the most up to date Office applications such as (Word, Excel, PowerPoint, OneNote, Outlook, and more). The Microsoft 365 GCC environment meets Federal cloud services, criminal justice, and tax information systems compliance requirements.

Customers who use Microsoft 365 GCC benefit from these unique features:

Content is logically segregated from customer content in Microsoft’s commercial Office 365 Services
Content is stored within the United States (US)
Access to an organization’s content is restricted to screened Microsoft personnel
Compliance with certifications and accreditations required for US Public Sector customers

Microsoft 365 Plans

Designed for the unique needs of US government organizations, these plans provide all the Office 365 features and capabilities in a segmented government cloud community.

Compare Office 365 Government Plans
Compare Microsoft 365 Government Plans
Make domestic or international calls from current or new phone numbers with add-on services available on CALNET categories 21, 22, and 29.

Microsoft Dynamics 365

Provides pre-built, low code, intelligent business applications that empowers organizations to deliver operational excellence and create more engaging customer experiences.

Dynamics 365 Overview

Microsoft Power Apps

Solve business challenges with Microsoft’s low-code platform to develop apps, and create rich forms and portals with Power Apps.

Building Apps with Power Apps

Microsoft Power Automate

Create automated workflows, connect to on premise and online data, streamline processes and automate tasks with Power Automate.

Power Automate Overview

Microsoft Project Online

Stay organized, focused, and in charge. Tackle anything from small projects to large initiatives. You may or may not be a project manager, but now you can be the boss of any project with this powerful, easy-to-use app.

Compare Project Management Solutions

Microsoft Visio Online

Transform the way you use and visualize data to bring your best ideas to life. With dozens of ready-to-use templates and thousands of customizable shapes, Visio makes it easy—and fun—to create powerful visuals.

Compare Visio Options

Roles & Responsibilities

Roles & Responsibilities can be found on the Vendor Hosted Service Standards page.

Rates

Please contact the VHSS vendor for a quote.

Vendor Name (and Product)	Contract Number	Contact Name	Phone	Alternate Phone	Email
Microsoft (Office 365)		John Robinson	(916) 369-3630		john.robinson@microsoft.com

The cost of each bundle will depend on each customer’s current licensing. If customers already have a Microsoft Enterprise Licensing Agreement (MELA) with Software Assurance the cost will be lower than if a customer is purchasing new. Microsoft pricing is available on the Cal eProcure site by searching for the below contracts.

Go to https://caleprocure.ca.gov/pages/index.aspx
Click on ‘Quicklinks‘ at the top of the screen
Select ‘View/Search Contracts‘
In the ‘Contract ID‘ field, enter the appropriate vendor’s contract number. The contract numbers are:
- SCA-19-70-0169Y – SoftwareOne Inc.
- SCA-19-70-0008F – Insight Public Sector, Inc.
- SCA-19-70-0009L – Softchoice Corporation
- SCA-22-70-0007E – Dell Marketing L.P.
- SCA-19-70-0025U – CDW Government LLC
- SCA-19-70-0204C – Crayon Software Experts LLC
- SCA-19-70-0199L – Zones, Inc.
Under ‘ContractID‘, select the contract number to open the contract details
In the “Attachment File” section, select the price list document (‘View All‘ may have to be selected first)

The rate schedule represents standard CDT services. If a Customer requires technology solutions that are not part of the standard, CDT will review the Customer’s request and provide customized pricing as necessary.

Service Description	Product Name	Unit of Measurement	Rate	Service Code	Notes
Unified Global Address List (GAL) Administration	Office Productivity	Per User/Month	$0.40	K413
MS Statewide M365 GCC E5 -5 YEAR	Office Productivity	Variable	Vendor Cost +2.79% CDT Processing Fee	K450	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 1	Office Productivity	Per Hour	$150.00	K451	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 2	Office Productivity	Per Hour	$225.00	K451	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 3	Office Productivity	Per Hour	$300.00	K451	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 4	Office Productivity	Per Hour	$375.00	K451	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 5	Office Productivity	Per Hour	$450.00	K451	2.79% CDT Processing Fee will be added.
Microsoft Implementation Services Consultant Level 6	Office Productivity	Per Hour	$494.00	K451	2.79% CDT Processing Fee will be added.
M365 5YR Visio	Office Productivity	Subscription	Vendor Cost +2.79% CDT Processing Fee	K452	2.79% CDT Processing Fee will be added.
M365 5YR Project	Office Productivity	Subscription	Vendor Cost +2.79% CDT Processing Fee	K453	2.79% CDT Processing Fee will be added.
MS O365 Products -3 Year EA	Office Productivity	Variable	Vendor Cost + 4.81% VHSS Fee	K460	A 4.81% VHSS Fee will be added. (The CDT Processing Fee has a maximum cap of $250,000 per PO, per year, not including the DGS fees.)

Request Service

To enroll in Microsoft 365 online:

The Customer contacts Microsoft to request a licensing review of their environment for migrating into Microsoft 365.
Microsoft will provide the Customer with a comprehensive list of SKU numbers required for purchasing the needed licenses for Microsoft 365 and work with the Reseller to prepare a quote.
The Customer submits a Case/Request to CDT, requesting services to purchase the selected items provided by Microsoft, with the quote attached.
IT Program Management (ITPM) reviews and processes the Case/Request.
Once all approvals are received, a Purchase Order (PO) will be released.
Once the Purchase Order is executed, Microsoft will work with the Customer to provide access to Microsoft 365.

To Subscribe, Change/Renew, or Discontinue Microsoft 365, submit a Case/Request and choose the Microsoft 365 option from the VHSS product drop down list: Order Now

Service Level Agreement

Service Level Agreements (SLAs) are established between Microsoft and each Office 365 tenant. For more information, contact Microsoft. 99.9% uptime – financially backed for each O365 GCC tenant environment.

FAQs

1. Where can additional information regarding M365 be found?

Please refer to the Microsoft 365 Documentation.

2. Does the Statewide ELA include other products such as on-premise licensing or Azure?

The focus of the Statewide ELA is to provide an affordable path to M365 G5. It does not include on-premise products or Azure. However, CDT does have a separate contract for Off-Premises Cloud for Azure. Please refer to the CDT website at https://cdt.ca.gov/services/off-premises-cloud/ for further details.

3. Will we still have our own Microsoft Account Console (MAC) portal and place our own reservations or will everything go through purchase orders (POs)?

Yes, you will still have access to your own MAC portal and have the ability to place your own reservations which will be reconciled annually before the anniversary date.

4. If we are on this contract and add new product licenses, do we order through CDT or MAC? Does this eliminate true-ups?

You can add additional licenses through the MAC and submit a single request for CDT to reconcile/true-up 60 days prior to the anniversary date. New product licenses (licenses not currently on your PO) must have a request submitted to CDT. Existing license(s) changes, customers must submit through the MAC portal.

5. How is Calling Plans licenses different on CALNET vs On the EA?

Direct Routing utilizes the software program Microsoft Teams as the softphone. The actual dial tone service is handled by a separate telecommunications provider (AT&T, Verizon, NWN, etc.).