Services

The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.

CALNET Contractors

Logo for CALNET 3 Service Offerings

Category 1

1.1 Dedicated Transport

Contractor Catalog/PricingContractSTD 213
AT&TAT&T Catalog pricing icon for Category 1.1, Dedicated TransportVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213

1.2 MPLS VPN and Converged VoIP
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
JiveCatalogs & PricingVendor ContractSTD 213
NWNCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213
1.3 Standalone VoIP
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
JiveCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213
1.4 Long Distance
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
1.5 Toll Free
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
1.6 Legacy Telecommunications
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
Amendments

AT&T Amendments

CenturyLink Amendments

 

Jive Amendments

NWN Amendments

Verizon Amendments

Zayo Amendments

 

Categories 2 – 7

2 Network Based Web Conferencing
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
NWNCatalogs & PricingVendor ContractSTD 213

3 Metropolitan Area Network (MAN) Ethernet
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
ComcastCatalogs & PricingVendor ContractSTD 213
CoxCatalogs & PricingVendor ContractSTD 213
Level 3Catalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213

4.1 SONET - Ring Connectivity
Contractor Catalog/PricingContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213

4.2 SONET - Point-to-Point Connectivity
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213

5 Managed Internet Services
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
ComcastCatalogs & PricingVendor ContractSTD 213
CoxCatalogs & PricingVendor ContractSTD 213
Level 3Catalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213
ZayoCatalogs & PricingVendor ContractSTD 213

6.1 Hosted IVR/ACD Services
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
NWNCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213

7 Network Based Managed Security
Contractor Catalog/PricingContractSTD 213
AT&TCatalogs & PricingVendor ContractSTD 213
CenturyLinkCatalogs & PricingVendor ContractSTD 213
VerizonCatalogs & PricingVendor ContractSTD 213

Amendments

 

AT&T Amendments

CenturyLink Amendments

Comcast Amendments

Cox Amendments

Level 3 Amendments

 

NWN Amendments

Zayo Amendments

Category 9.1

FirstNet - Broadband for Public Safety
ContractorEligibility ListCatalog/PricingContractSTD 213
AT&T
AT&T Eligibility List icon for Category 9.1, FirstNet
Catalogs & PricingVendor ContractSTD 213

Category 10

10.1 Satellite Voice Services
Contractor Catalog/PricingContractSTD 213
Ground Control Systems, Inc.Catalogs & PricingVendor ContractSTD 213
IP Access InternationalCatalogs & PricingVendor ContractSTD 213
Quadrigae Global Enterprises, Inc.Catalogs & PricingVendor ContractSTD 213
Remote Satellite System InternationalCatalogs & PricingVendor ContractSTD 213
Amendments

Ground Control Amendments

IP Access Amendments

Quadrigae Amendments

Remote Satellite Systems International Amendments

 

CALNET 2

The CALNET 2 expired on January 29, 2018. Services are no longer available on CALNET 2.

Awarded on January 3, 2007, the CALNET 2 suite of telecommunications services was provided by four Master Service Agreement (MSAs). The link to the STD213A provides limitation and restriction language for the available CALNET 2 services and equipment.

MSA 1: Voice, Data & Video Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 2: Long Distance Network Based Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 3: Internet Protocol (IP) Voice, Data & Video Services - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-22 (DTS 06E1392)

STD 213 Amendment (PDF)

MSA 4: Broadband Fixed Wireless Access (BFWA) - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-23 (DTS 06E1393)

STD 213 Amendment (PDF)

 Inmate/Ward Telephone System, Managed Access System, and Cellphone Interdiction Solutions

The California Department of Technology administers the Inmate/Ward Telephone System (IWTS) Concession Services, Managed Access System (MAS) and Cellphone Interdiction Services (CIS) Master Services Agreement (MSA). This MSA provides the California Department of Corrections and Rehabilitation (CDCR) facilities with collect-only local, intraLATA, interLATA, interstate and international telecommunications services for Inmates/Wards, continuous blocking of all unauthorized cellular wireless communications, and the eradication of contraband cellphones within each facility.

IWTS/MAS/CIS Global Tel*Link Corporation Agreement (available below):

For Additional Information

For more information on the IWTS/MAS/CIS Services, please contact us via email at: dtsiwts@state.ca.gov. If you are calling about a blocked call or an inmate family member, please contact Global Tel *Link at (888) 415-0377.