Services

The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.

CALNET 3 Program

CALNET Contractors

Category 1

1.1 Dedicated Transport

Contractor
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213

1.2 MPLS VPN and Converged VoIP
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
Jive
Catalogs & Pricing
Vendor Contract
STD 213
NWN
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213
1.3 Standalone VoIP
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
Jive
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213
1.4 Long Distance
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
1.5 Toll Free
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213
1.6 Legacy Telecommunications
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
Amendments

AT&T Amendments for Category 1 

CenturyLink Amendments for Category 1 

 

Jive Amendments for Category 1 

 

NWN Amendments for Category 1 

Verizon Amendments for Category 1 

Zayo Amendments for Category 1 

 

Categories 2 – 7

2 Network Based Web Conferencing
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
NWN
Catalogs & Pricing
Vendor Contract
STD 213

3 Metropolitan Area Network (MAN) Ethernet
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
Comcast
Catalogs & Pricing
Vendor Contract
STD 213
Cox
Catalogs & Pricing
Vendor Contract
STD 213
Level 3
Catalogs & Pricing
Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213

4.1 SONET - Ring Connectivity
Contractor 
Catalog/Pricing
Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213

4.2 SONET - Point-to-Point Connectivity
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213

5 Managed Internet Services
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
Comcast
Catalogs & Pricing
Vendor Contract
STD 213
Cox
Catalogs & Pricing
Vendor Contract
STD 213
Level 3
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing

Vendor Contract
STD 213
Zayo
Catalogs & Pricing
Vendor Contract
STD 213

6.1 Hosted IVR/ACD Services
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
NWN
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213

7 Network Based Managed Security
Contractor 
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213
CenturyLink
Catalogs & Pricing
Vendor Contract
STD 213
Verizon
Catalogs & Pricing
Vendor Contract
STD 213

Amendments

AT&T Amendments for Categories 2 - 7

CenturyLink Amendments for Categories 2 - 7

Comcast Amendments for Categories 2 - 7

Cox Amendments for Categories 2 - 7

Level 3 Amendments for Categories 2 - 7

 

NWN Amendments for Categories 2 - 7

Verizon Amendments for Categories 2 - 7

Zayo Amendments for Categories 2 - 7

 

Category 9.1

FirstNet - Broadband for Public Safety
Contractor
Eligibility List
Catalog/Pricing
Contract
STD 213
AT&T
Catalogs & Pricing
Vendor Contract
STD 213

Category 10

10.1 Satellite Voice Services
Contractor 
Catalog/Pricing
Contract
STD 213
Ground Control Systems, Inc.
Catalogs & Pricing
Vendor Contract
STD 213
IP Access International
Catalogs & Pricing
Vendor Contract
STD 213
Quadrigae Global Enterprises, Inc.
Catalogs & Pricing
Vendor Contract
STD 213
Remote Satellite System International
Catalogs & Pricing
Vendor Contract
STD 213
Amendments

Ground Control Amendments for Subcategory 10.1

IP Access Amendments for Subcategory 10.1

Quadrigae Amendments for Subcategory 10.1

Remote Satellite Systems International Amendments for Subcategory 10.1

 

CALNET 2

The CALNET 2 expired on January 29, 2018. Services are no longer available on CALNET 2.

Awarded on January 3, 2007, the CALNET 2 suite of telecommunications services was provided by four Master Service Agreement (MSAs). The link to the STD213A provides limitation and restriction language for the available CALNET 2 services and equipment.

MSA 1: Voice, Data & Video Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 2: Long Distance Network Based Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 3: Internet Protocol (IP) Voice, Data & Video Services - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-22 (DTS 06E1392)

STD 213 Amendment (PDF)

MSA 4: Broadband Fixed Wireless Access (BFWA) - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-23 (DTS 06E1393)

STD 213 Amendment (PDF)

 Inmate/Ward Telephone System, Managed Access System, and Cellphone Interdiction Solutions

The California Department of Technology administers the Inmate/Ward Telephone System (IWTS) Concession Services, Managed Access System (MAS) and Cellphone Interdiction Services (CIS) Master Services Agreement (MSA). This MSA provides the California Department of Corrections and Rehabilitation (CDCR) facilities with collect-only local, intraLATA, interLATA, interstate and international telecommunications services for Inmates/Wards, continuous blocking of all unauthorized cellular wireless communications, and the eradication of contraband cellphones within each facility.

IWTS/MAS/CIS Global Tel*Link Corporation Agreement (available below):

For Additional Information

For more information on the IWTS/MAS/CIS Services, please contact us via email at: dtsiwts@state.ca.gov. If you are calling about a blocked call or an inmate family member, please contact Global Tel *Link at (888) 415-0377.