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Services

The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.

CALNET 3 to CALNET NextGen-Transition Services Cross Reference Table

CALNET 3 ContractsNextGen CALNET Contracts
Category 1.1 Dedicated Transport Category 15 Dedicated Transport
Category 1.2 MPLS VPN and Converged VoIP Category 20 MPLS Data Network
Category 1.2 MPLS VPN and Converged VoIPCategory 29 Converged VoIP Services
Category 1.3 Standalone VoIP TelephonyCategory 21 Standalone VoIP Services
Category 1.4 Long Distance Category 16 Long Distance
Category 1.5 Toll Free CallingCategory 17 Toll-Free Calling
Category 1.6 Legacy TelecommunicationsCategory 18 Legacy Telecommunications
Category 2.0 Network Based Web Conferencing ServicesServices will be available in VoIP categories
Category 3.0 Metropolitan Area Network EthernetCategory 23 Metropolitan Area Network (MAN) Ethernet
Category 4.1 SONET Ring ConnectivityNo longer available
Category 4.2 SONET Point-to-Point ConnectivityNo longer available
Category 5.0 Managed Internet ServicesCategory 24 Flat Rate Internet Services
Category 5.0 Managed Internet ServicesCategory 25 Sustained Bandwidth Internet Services
Category 5.0 Managed Internet ServicesCategory 30 Broadband with Internet Service
Category 6.1 Hosted IVR/ACDCategory 27 Standard Contact Center Services
Category 6.1 Hosted IVR/ACDCategory 28 Custom Contact Center Services
Category 7.0 Network Based Managed SecurityServices available in Category 24 Flat Rate Internet Services
Category 10.1 Satellite and Voice ServicesService moving to Statewide Technology Procurement
Other Telecommunication ContractsNextGen CALNET Contracts
Wireless Services- NASPO Participating Addendum for CaliforniaCategory 19.1 Cellular Business Services
Wireless First Responder Services- NASPO Participating Addendum for CaliforniaCategory 19.2 CALNET First Responder Cellular Services
FirstNet Wireless ServicesCategory 9.1 FirstNet- Broadband for Public Safety
Services Related Infrastructure (Inside Cabling)Category 15 Dedicated Transport
*New* Cloud-Hosted VoIPCategory 22 Cloud Hosted VoIP
Statewide Technology Procurement
Structured Cabling Services
Satellite Voice and Data Services