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Services

The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.

CALNET NextGen Category List

CALNET NextGen Grid of Services

CALNET NextGen Grid of Services

CALNET 3 to CALNET NextGen-Transition Services Cross Reference Table

CALNET 3 ContractsNextGen CALNET Contracts
Category 1.1 Dedicated TransportCategory 15 Dedicated Transport
Category 1.2 MPLS VPN and Converged VoIP Category 20 MPLS Data Network
Category 1.2 MPLS VPN and Converged VoIPCategory 29 Converged VoIP Services
Category 1.3 Standalone VoIP TelephonyCategory 21 Standalone VoIP Services
Category 1.4 Long Distance Category 16 Long Distance
Category 1.5 Toll Free CallingCategory 17 Toll-Free Calling
Category 1.6 Legacy TelecommunicationsCategory 18 Legacy Telecommunications
Category 2.0 Network Based Web Conferencing ServicesServices will be available in VoIP categories
Category 3.0 Metropolitan Area Network EthernetCategory 23 Metropolitan Area Network (MAN) Ethernet
Category 4.1 SONET Ring ConnectivityNo longer available
Category 4.2 SONET Point-to-Point ConnectivityNo longer available
Category 5.0 Managed Internet ServicesCategory 24 Flat Rate Internet Services
Category 5.0 Managed Internet ServicesCategory 25 Sustained Bandwidth Internet Services
Category 5.0 Managed Internet ServicesCategory 30 Broadband with Internet Service
Category 6.1 Hosted IVR/ACDCategory 27 Standard Contact Center Services
Category 6.1 Hosted IVR/ACDCategory 28 Custom Contact Center Services
Category 7.0 Network Based Managed SecurityServices available in Category 24 Flat Rate Internet Services
Category 10.1 Satellite and Voice ServicesService moving to Statewide Technology Procurement

CALNET NextGen Services

FirstNet, Category 9.1

VendorStatement of WorkService CatalogStandard 213Eligibility List
AT&TAT&TAT&TAT&Tat&t category 9.1 standard 213
AT&Tat&t category 1.2 technical sow email link

Contract Documents and Amendments, Category 9.1

Contract Documents

General Provisions
General Provisions

Amendments

AT&T
Amendment 1
Amendment 2
Amendment 3
Amendment 4
Amendment 5
Amendment 6

Dedicated Transport, Category 15

VendorTechnical SOWService CatalogStandard 213
AT&TAT&TAT&TAT&T
VerizonVerizonVerizonVerizonverizon 15 std 213

Long Distance, Category 16

Toll-Free Calling, Category 17

Legacy Telecommunications, Category 18

VendorTechnical SOWService CatalogStandard 213
AT&TAT&TAT&TAT&T

Contract Documents and Amendments, Categories 15-18

Cellular Business Services, Category 19.1

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
T-MobileT-MobileT-MobileT-Mobile
VerizonVerizonVerizonVerizon

First Responders Cellular Services, Category 19.2

VendorStatement of WorkService CatalogStandard 213Eligibility List
T-MobileT-MobileT-MobileT-MobileT-Mobiletmobile 19.2 std 213
VerizonVerizonVerizonVerizonVerizonverizon 19.2 std 213

MPLS Data Network, Category 20

VendorStatement of WorkService CatalogStandard 213
AirespringAireSpringAireSpringAireSpring
AT&TAT&TAT&TAT&T
GraniteGraniteGraniteGranite
Level 3 dba Centurylink dba LUMENLUMENLUMENLUMEN
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon
ZayoZayoZayoZayo

Standalone VoIP Services, Category 21

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
GraniteGraniteGraniteGranite
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon

Cloud-Hosted VoIP Service, Category 22

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
ENAENAENAENA
CharterCharterCharterCharter
CenturyLink dba LUMENLUMENLUMENLUMEN
MergentMergentMergentMergent
NTTNTTNTTNTT
NWNNWNNWNNWN
Red RiverRed RiverRed RiverRed RiverRed River 20 STD 213

Metropolitan Area Network (MAN) Ethernet, Category 23

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
CharterCharterCharterCharter
ComcastComcastComcastcomcast cat b Comcast
Crown CastleCrown CastleCrown Castlecrown castle cat bCrown Castlecrown castle 213
GraniteGraniteGraniteGranite
Level 3 dba Centurylink dba LUMENLUMENLUMENLUMEN
NWNNWNNWN 23 technical sowNWNNWNnwn 213
VerizonVerizonVerizonVerizon
Wave dba AstoundAstoundAstoundAstoundwave 213
ZayoZayoZayoZayo

Flat Rate Internet Services, Category 24

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
CharterCharterCharterCharter
ComcastComcastComcastComcast
Crown CastleCrown CastleCrown CastleCrown Castlecrown castle 213
GraniteGraniteGraniteGranite
Level 3 dba Centurylink dba LUMENLUMENLUMENLUMEN
VerizonVerizonVerizonVerizon
Wave dba AstoundAstoundAstoundAstoundwave 213
ZayoZayoZayoZayo

Sustained Bandwidth Internet Services, Category 25

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&T 25 technical sowAT&TAT&T
Crown CastleCrown CastleCrown CastleCrown Castlecrown castle 213
Level 3 dba Centurylink dba LUMENLUMENLUMENLUMEN
VerizonVerizonVerizonVerizon
Wave dba AstoundAstoundAstoundAstoundwave 213
ZayoZayoZayoZayo

Standard Contact Center Services, Category 27

VendorStatement of WorkService CatalogStandard 213
AspenAspenAspenAspen
AT&TAT&TAT&TAT&T
InterVisionInterVisionInterVisionInterVision
CenturyLink dba LUMENLUMENLUMENLUMEN
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon

Custom Contact Center Services, Category 28

VendorStatement of WorkService CatalogStandard 213
AspenAspenAspenAspen
AT&TAT&TAT&TAT&T
InterVisonInterVisionInterVisionInterVision
CenturyLink dba LUMENLUMENLUMENLUMEN
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon

Converged VoIP Services, Category 29

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&T
GraniteGraniteGraniteGranite
CenturyLink dba LUMENLUMENLUMENLUMEN
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon

Broadband with Internet Service, Category 30

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&Tat&t 213
CharterCharterCharterCharter
ComcastComcastComcastComcast
GraniteGraniteGraniteGranite
NWNNWNNWNNWN
VerizonVerizonVerizonVerizon
Wave dba AstoundWaveAstoundAstoundwave 213

Contract Documents and Amendments, Categories 20-30

Contract Documents

Categories 20, 23-25 Contract Documents

Business RequirementsGeneral ProvisionsGlossaryPart 1-General Instructions
Business RequirementsGeneral ProvisionsGlossaryGeneral Instructions

Categories 21, 22, 27, and 29 Contract Documents

Business RequirementsGeneral ProvisionsGlossaryPart 1-General InstructionsEOP-Part 1 General Instructions
Business RequirementsGeneral ProvisionsGlossaryGeneral InstructionsEOP - Part 1

Category 28 Contract Documents

Business RequirementsGeneral ProvisionsGlossaryPart 1-General Instructions
Business RequirementsGeneral ProvisionsGlossaryGeneral Instructions

Category 30 Contract Documents

Business RequirementsGeneral ProvisionsGlossaryPart 1-General InstructionsEOP-Part 1 General Instructions
Business RequirementsGeneral ProvisionsGlossaryGeneral InstructionsEOP - Part 1

Amendments

AT&TAirespringAspenCenturyLink dba LUMENCharter
Amendment 1Amendment 1Amendment 1Amendment 1Amendment 1
Amendment 2Amendment 2Amendment 2Amendment 2
Amendment 3Amendment 3Amendment 3
Amendment 4Amendment 4Amendment 4
Amendment 5Amendment 5
Amendment 6Amendment 6
Amendment 8
Amendment 9
Amendment 10
Amendment 11
Amendment 12
Amendment 13
Amendment 14
Amendment 15
Amendment 16
Amendment 17
Amendment 18

ComcastCrown CastleENAGraniteInterVision
Amendment 1Amendment 1Amendment 1Amendment 1Amendment 1
Amendment 2Amendment 2Amendment 2Amendment 2Amendment 2
Amendment 3Amendment 3Amendment 3Amendment 3
Amendment 4Amendment 4
Amendment 5Amendment 5
Amendment 6Amendment 6
Amendment 7
Amendment 8
Amendment 9

Level 3 dba LumenMergentNTT
Amendment 1Amendment 1Amendment 1
Amendment 2
Amendment 3
Amendment 4
Amendment 5
Amendment 6

NWNRed RiverVerizonWave dba AstoundZayo
Amendment 1Amendment 1Amendment 1Amendment 1Amendment 1
Amendment 2Amendment 2Amendment 2Amendment 2
Amendment 3Amendment 3Amendment 3Amendment 3
Amendment 4Amendment 4Amendment 4Amendment 4
Amendment 5Amendment 5Amendment 5Amendment 5
Amendment 6Amendment 6
Amendment 7Amendment 7
Amendment 8Amendment 8
Amendment 10Amendment 9
Amendment 11Amendment 10
Amendment 12Amendment 11
Amendment 13
Amendment 14
Amendment 15
Amendment 16
Amendment 17
Amendment 18
Amendment 19
Amendment 20
Amendment 21

CALNET 3 Services

Dedicated Transport, Category 1.1

MPLS VPN and Converged VoIP, Category 1.2

VendorStatement of WorkService CatalogStandard 213
ATTAT&TAT&TAT&T
VerizonVerizon technical sowVerizon category 1.2Verizon

Long Distance, Category 1.4

VendorStatement of WorkService CatalogStandard 213
AT&TAT&Tat&t 1.4 technical sowAT&TAT&Tat&t 1.4 std 213

Legacy Telecommunications, Category 1.6

VendorTechnical SOWService CatalogStandard 213
AT&TAT&Tat&t 1.6 technical sowAT&TAT&Tat&t 1.6 std 213

Network-Based Web Conferencing, Category 2.0

VendorStatement of WorkService CatalogStandard 213
AT&TAT&TAT&TAT&Tat&T 2.0 std 213

Metropolitan Area Network (MAN) Ethernet, Category 3.0

VendorStatement of WorkService CatalogStandard 213
AT&T
AT&Tat&t 3.0 technical sowAT&TAT&Tat&t 3.0 std 213
ComcastComcastComcastComcastComcastcomcast 3.0 std 213

SONET Ring Connectivity, Category 4.1

Contract Documents and Amendments, Categories 2-7

Contract Documents

General ProvisionsBusiness RequirementsData DictionaryGlossarySpecial Terms and Conditions
General ProvisionsIFB-B document link for general provisions telecommunicationsIFB-B Business RequirementsIFB-B document link for business requirementsIFB-B Data-DictionaryIFB-B document link for data dictionaryIFB-B GlossaryIFB-B document link for glossaryIFB-B Special Terms & ConditionsIFB-B document link for special terms and conditions

Amendments

AT&TComcastVerizon
Amendment 1IFB B AT&T Amendment 1Amendment 1IFB B Comcast Amendment 1Amendment 1IFB B Verizon Amendment 1
Amendment 2IFB B AT&T Amendment 2Amendment 2IFB B Comcast Amendment 2Amendment 2IFB B Verizon Amendment 2
Amendment 3IFB B AT&T Amendment 3Amendment 3IFB B Comcast Amendment 3Amendment 3IFB B Verizon Amendment 3
Amendment 4IFB B AT&T Amendment 4Amendment 4IFB B Comcast Amendment 4Amendment 4IFB B Verizon Amendment 4
Amendment 5IFB B AT&T Amendment 5Amendment 5IFB B Comcast Amendment 5Amendment 5IFB B Verizon Amendment 5
Amendment 6IFB B AT&T Amendment 6Amendment 6IFB B Comcast Amendment 6Amendment 6IFB B Verizon Amendment 6
Amendment 7IFB B AT&T Amendment 7Amendment 7Amendment 7IFB B Verizon Amendment 7
Amendment 8IFB B AT&T Amendment 8Amendment 8Amendment 8IFB B Verizon Amendment 8
Amendment 9IFB B AT&T Amendment 9Amendment 9IFB B Verizon Amendment 9
Amendment 10IFB B AT&T Amendment 10Amendment 10IFB B Verizon Amendment 10
Amendment 11IFB B AT&T Amendment 11Amendment 11IFB B Verizon Amendment 11
Amendment 12IFB B AT&T Amendment 11Amendment 12IFB B Verizon Amendment 12
Amendment 14Amendment 13IFB B Verizon Amendment 13
Amendment 15Amendment 14IFB B Verizon Amendment 14
Amendment 16Amendment 15IFB B Verizon Amendment 15
Amendment 17Amendment 16
Amendment 18Amendment 17
Amendment 19Amendment 19