Services

The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.

CALNET Contractors

AT&T
CenturyLink
Comcast
Cox
Ground Control
IP Access Intl.
Jive
Level 3
NWN
Quadrigae Global
Remote Satellite
Verizon
Zayo

Category 1

1.1 Dedicated Transport

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
Verizon

1.2 MPLS VPN and Converged VoIP

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
Jive
NWN
Verizon
Zayo

1.3 Standalone VoIP

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
Jive
Verizon
Zayo

1.4 Long Distance

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink

1.5 Toll Free

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink
Verizon

1.6 Legacy Telecommunications

Contractor		Catalog/Pricing	Contract	STD 213
AT&T

IFB A Contract Documents

IFB STPD 12-001 A Business Requirements Addendum 10 (PDF)

RFQP General Provisions Telecommunications (PDF)

IFB STPD 12-001 A SOW APPENDIX A Glossary Addendum 7 (PDF)

IFB STPD 12-001 A SOW APPENDIX B Data Dictionary Addendum 9 (PDF)

IFB STPD 12-001 A SOW APPENDIX C Special TsCs Addendum 7 (PDF)

Amendments

AT&T Amendments

CenturyLink Amendments

Jive Amendments

NWN Amendments

Verizon Amendments

Zayo Amendments

Categories 2 – 7

2 Network Based Web Conferencing

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink
NWN

3 Metropolitan Area Network (MAN) Ethernet

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink
Comcast
Cox
Level 3
Zayo

4.1 SONET - Ring Connectivity

Contractor		Catalog/Pricing	Contract	STD 213
Verizon
Zayo

4.2 SONET - Point-to-Point Connectivity

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
Verizon
Zayo

5 Managed Internet Services

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink
Comcast
Cox
Level 3
Verizon
Zayo

6.1 Hosted IVR/ACD Services

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
NWN
Verizon

7 Network Based Managed Security

Contractor		Catalog/Pricing	Contract	STD 213
AT&T
CenturyLink
Verizon

IFB B Contract Documents

IFB STPD 12-001 B Business Requirements Addendum 7 (PDF)

RFQP General Provisions Telecommunications (PDF)

IFB STPD 12-001 B SOW APPENDIX A Glossary Addendum 2 (PDF)

IFB STPD 12-001 B SOW APPENDIX B Data Dictionary Addendum 2 (PDF)

IFB STPD 12-001 B SOW APPENDIX C Special TsCs (PDF)

Amendments

AT&T Amendments

CenturyLink Amendments

Comcast Amendments

Cox Amendments

Amendment #2 (PDF)
Amendment #1 (PDF)

Level 3 Amendments

Amendment #1 (PDF)
Amendment #2 (PDF)

NWN Amendments

Verizon Amendments

Zayo Amendments

- Amendment #9 (PDF)
- Amendment #8 (PDF)
- Amendment #7 (PDF)
- Amendment #6 (PDF)
- Amendment #5 (PDF)
- Amendment #4 (PDF)
- Amendment #3 (PDF)
- Amendment #2 (PDF)
- Amendment #1 (PDF)

Category 9.1

FirstNet - Broadband for Public Safety

Contractor	Eligibility List	Catalog/Pricing	Contract	STD 213
AT&T

Category 10

10.1 Satellite Voice Services

Contractor		Catalog/Pricing	Contract	STD 213
Ground Control Systems, Inc.
IP Access International
Quadrigae Global Enterprises, Inc.
Remote Satellite System International

IFB C Contract Documents

IFB STPD 12-001 C Business Requirements Addendum 5(PDF)

IFB STPD 12-001 C SOW APPENDIX A Glossary Addendum 5 (PDF)

IFB STPD 12-001 C SOW APPENDIX C Special TsCs Addendum 5 (PDF)

Amendments

Ground Control Amendments

Amendment #2 (PDF)
Amendment #1 (PDF)

IP Access Amendments

Amendment #2 (PDF)
Amendment #1 (PDF)

Quadrigae Amendments

Remote Satellite Systems International Amendments

CALNET 2

The CALNET 2 expired on January 29, 2018. Services are no longer available on CALNET 2.

Awarded on January 3, 2007, the CALNET 2 suite of telecommunications services was provided by four Master Service Agreement (MSAs). The link to the STD213A provides limitation and restriction language for the available CALNET 2 services and equipment.

MSA 1: Voice, Data & Video Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 2: Long Distance Network Based Services - AT&T

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-20 (DTS 06E1390) (EXCEL)

STD 213 Amendment (PDF)

MSA 3: Internet Protocol (IP) Voice, Data & Video Services - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-22 (DTS 06E1392)

STD 213 Amendment (PDF)

MSA 4: Broadband Fixed Wireless Access (BFWA) - Verizon Business

(Contract has Expired – Reference Purposes Only)

Contract Number 5-06-58-23 (DTS 06E1393)

STD 213 Amendment (PDF)

Inmate/Ward Telephone System, Managed Access System, and Cellphone Interdiction Solutions

The California Department of Technology administers the Inmate/Ward Telephone System (IWTS) Concession Services, Managed Access System (MAS) and Cellphone Interdiction Services (CIS) Master Services Agreement (MSA). This MSA provides the California Department of Corrections and Rehabilitation (CDCR) facilities with collect-only local, intraLATA, interLATA, interstate and international telecommunications services for Inmates/Wards, continuous blocking of all unauthorized cellular wireless communications, and the eradication of contraband cellphones within each facility.

IWTS/MAS/CIS Global Tel*Link Corporation Agreement (available below):

STD 213 – Standard Contract (PDF)
STD 213A – Amendment 1 (PDF)
STD 213A – Amendment 2 (PDF)
STD 213A – Amendment 3 (PDF)
STD 213A – Amendment 4 (PDF)
STD 213A – Amendment 5 (PDF)
Attachment 7 – Cost Worksheets, Amendment 3 (PDF)

For Additional Information

For more information on the IWTS/MAS/CIS Services, please contact us via email at: dtsiwts@state.ca.gov. If you are calling about a blocked call or an inmate family member, please contact Global Tel *Link at (888) 415-0377.

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