Services
The CALNET Contracts provide easy access to telecommunications and network services by enabling customers to order services using a simple form. This eliminates the often costly and lengthy procurement process while sparing the customer agency the burden of managing a contract. The customer can trust that the services have been developed with the best practices in requirements, service level agreements, procurement terms and conditions, and competitive pricing. Higher standards of service performance than those offered in the industry are often achieved.
Links to Contractor Websites
| AireSpring | IP Access Intl. |
| Aspen | Jive |
| AT&T | Level3 |
| Carousel | Lumen |
| CenturyLink | NTT |
| Charter | NWN |
| Comcast | Quadrigae Global |
| Cox | Red River |
| Crown Castle | Remote Satellite |
| ENA | Sprint |
| Granite | T-Mobile |
| Ground Control | Verizon |
| InterVision | Wave |
| Zayo |
CALNET 3 to CALNET NextGen-Transition Services Cross Reference Table
| CALNET 3 Contracts | NextGen CALNET Contracts |
|---|---|
| Category 1.1 Dedicated Transport | Category 15 Dedicated Transport |
| Category 1.2 MPLS VPN and Converged VoIP | Category 20 MPLS Data Network |
| Category 1.2 MPLS VPN and Converged VoIP | Category 29 Converged VoIP Services |
| Category 1.3 Standalone VoIP Telephony | Category 21 Standalone VoIP Services |
| Category 1.4 Long Distance | Category 16 Long Distance |
| Category 1.5 Toll Free Calling | Category 17 Toll-Free Calling |
| Category 1.6 Legacy Telecommunications | Category 18 Legacy Telecommunications |
| Category 2.0 Network Based Web Conferencing Services | Services will be available in VoIP categories |
| Category 3.0 Metropolitan Area Network Ethernet | Category 23 Metropolitan Area Network (MAN) Ethernet |
| Category 4.1 SONET Ring Connectivity | No longer available |
| Category 4.2 SONET Point-to-Point Connectivity | No longer available |
| Category 5.0 Managed Internet Services | Category 24 Flat Rate Internet Services |
| Category 5.0 Managed Internet Services | Category 25 Sustained Bandwidth Internet Services |
| Category 5.0 Managed Internet Services | Category 30 Broadband with Internet Service |
| Category 6.1 Hosted IVR/ACD | Category 27 Standard Contact Center Services |
| Category 6.1 Hosted IVR/ACD | Category 28 Custom Contact Center Services |
| Category 7.0 Network Based Managed Security | Services available in Category 24 Flat Rate Internet Services |
| Category 10.1 Satellite and Voice Services | Service moving to Statewide Technology Procurement |
CALNET NextGen Services
FirstNet, Category 9.1
| Vendor | Statement of Work | Service Catalog | Standard 213 | Eligibility List |
|---|---|---|---|---|
| AT&T | AT&Tat&t category 9.1 catalog b | AT&T | AT&Tat&t category 9.1 standard 213 | AT&Tat&t category 1.2 technical sow email link |
Contract Documents and Amendments, Category 9.1
Contract Documents
General Provisions
AT&Tat&t category 9.1 GP
Dedicated Transport, Category 15
| Vendor | Technical SOW | Catalog B | Standard 213 |
|---|---|---|---|
| AT&T | AT&T | AT&T | AT&T |
| Verizon | Verizon | Verizonverizon 15 catalog b | Verizonverizon 15 std 213 |
Long Distance, Category 16
| Vendor | Technical SOW | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t 16 technical sow | AT&Tat&t 16 catalog b | AT&T |
| CenturyLink | CenturyLinkcenturylink 16 technical sow | CenturyLinkcenturylink 16 catalog b | CenturyLinkcenturylink 16 std 213 |
| Verizon | Verizon | Verizon verizon 16 catalog b | VerizonVerizon 16 std 213 |
Toll-Free Calling, Category 17
| Vendor | Technical SOW | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t 17 technical sow | AT&Tat&t 17 catalog b | AT&T |
| Verizon | Verizon | Verizonverizon 17 catalog b | Verizonverizon 17 std 213 |
Legacy Telecommunications, Category 18
Contract Documents and Amendments, Categories 15, 16, 17, and 18
Contract Documents
Business Requirements General Provisions Glossary Special Terms and Conditions Part 1-General Instructions
Business Requirements General Provisions Glossary Special Terms and Conditions Part 1
Amendments
AT&T CenturyLink Verizon
Amendment 1 Amendment 1 Amendment 1
Amendment 2 Amendment 2
Amendment 3
Amendment 4
Amendment 5
Cellular Business Services, Category 19.1
First Responders Cellular Services, Category 19.2
Vendor Statement of Work Service Catalog Standard 213 Eligibility List
Sprint Sprintsprint 19.2 technical sow SprintSprint category 19.1 catalog b link SprintSprint 19.2 cat b Sprintsprint 19.2 std 213
T-Mobile T-Mobile T-Mobile T-Mobile T-Mobiletmobile 19.2 std 213
Verizon Verizonverizon 19.2 technical sow VerizonVerizon category 19.2 catalog b link Verizonverizon 19.2 cat b Verizonverizon 19.2 std 213
Contract Documents and Amendments, Category 19
Contract Documents
Business Requirements General Provisions Glossary Supplemental Business Requirements Part 1-General Instructions
Business Requirements19.1-19.2 business requirements General Provisions19.1-19.2 general provisions Glossary19.1-19.2 glossary Supplemental Business Requirements19.2 supplemental requirements General Instructions19.1-19.2 general instructions
Amendments
AT&T Sprint T-Mobile Verizon
Amendment 1 Amendment 1 Amendment 1 Amendment 1
Amendment 2 Amendment 2 Amendment 2 Amendment 2
Amendment 3 Amendment 3
Amendment 4
MPLS Data Network, Category 20
Standalone VoIP Services, Category 21
Cloud-Hosted VoIP Service, Category 22
Vendor Statement of Work Service Catalog Standard 213
AT&T AT&T AT&T AT&T
ENA ENA ENA ENA
CenturyLink dba LUMEN CenturyLink CenturyLink CenturyLink
NWN NWN NWN NWN
NTT NTT NTT NTT
Red River Red River Red River Red RiverRed River 20 STD 213
Metropolitan Area Network (MAN) Ethernet, Category 23
Vendor Statement of Work Service Catalog Standard 213
AT&T AT&T AT&T AT&T
Charter Charter Charter Charter
Comcast Comcast Comcastcomcast cat b Comcast
Crown Castle Crown Castle Crown Castlecrown castle cat b Crown Castlecrown castle 213
Granite Granite Granite Granite
Level 3 dba Centurylink dba LUMEN Level 3 Level 3 Level 3
NWN NWNNWN 23 technical sow NWNnwn cat b NWNnwn 213
Verizon Verizon Verizon Verizon
Wave WaveWave 23 technical sow Wavewave cat b Wavewave 213
Zayo Zayo Zayo Zayo
Flat Rate Internet Services, Category 24
Vendor Statement of Work Service Catalog Standard 213
AT&T AT&T AT&T AT&T
Charter Charter Charter Charter
Comcast Comcast Comcastcomcast 213 Comcast
Crown Castle Crown Castle Crown Castlecrown castle cat b Crown Castlecrown castle 213
Granite Granite Granite Granite
Level 3 dba Centurylink dba LUMEN Level 3 Level 3 Level 3
Verizon Verizon Verizon Verizon
Wave WaveWave 24 technical sow Wavewave cat b Wavewave 213
Zayo Zayo Zayo Zayo
Sustained Bandwidth Internet Services, Category 25
Vendor Statement of Work Service Catalog Standard 213
AT&T AT&TAT&T 25 technical sow AT&T AT&T
Crown Castle Crown CastleCrown Castle 25 technical sow Crown Castlecrown castle cat b Crown Castlecrown castle 213
Level 3 dba Centurylink dba LUMEN Level 3 Level 3 Level 3
Verizon Verizon Verizon Verizon
Wave WaveWave 25 technical sow Wavewave cat b Wavewave 213
Zayo Zayo Zayo Zayo
Standard Contact Center Services, Category 27
Vendor Statement of Work Service Catalog Standard 213
Aspen Aspen Aspen Aspen
AT&T AT&T AT&T AT&T
Carousel Carousel Carousel Carousel
InterVision InterVision InterVision InterVision
CenturyLink dba LUMEN CenturyLink CenturyLink CenturyLink
NWN NWN NWN NWN
Verizon Verizon Verizon Verizon
Custom Contact Center Services, Category 28
| Vendor | Statement of Work | Catalog B | Standard 213 |
|---|---|---|---|
| Aspen | Aspen | Aspen | Aspen |
| AT&T | AT&T | AT&T | AT&T |
| Carousel | Carousel | Carousel | Carousel |
| InterVison | InterVision | InterVision | InterVision |
| CenturyLink dba LUMEN | CenturyLink | CenturyLink | CenturyLink |
| NWN | NWN | NWN | NWN |
| Verizon | Verizon | Verizon | Verizon |
Converged VoIP Services, Category 29
| Vendor | Statement of Work | Catalog B | Standard 213 |
|---|---|---|---|
| AT&T | AT&T | AT&T | AT&T |
| Granite | Granite | Granite | Granite |
| CenturyLink dba LUMEN | CenturyLink | CenturyLink | CenturyLink |
| NWN | NWN | NWN | NWN |
| Verizon | Verizon | Verizon | Verizon |
Broadband with Internet Service, Category 30
| Vendor | Statement of Work | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&TAT&T 30 technical sowAT&T 30 technical sow | AT&T | AT&Tat&t 213 |
| Comcast | Comcast | Comcast | Comcast |
| Granite | Granite | Granite | Granite |
| NWN | NWNNWN 30 technical sownwn 30 technical sow | NWN | NWNNWN 213NWN 213 |
| Verizon | VerizonVerizon 30 technical sowVerizon 30 technical sow | Verizon | Verizon |
| Wave | WaveWave 30 technical sowwave 30 technical sow | Wave | Wavewave 213 |
Contract Documents and Amendments, Categories 20-30
Contract Documents
Categories 20, 23-25 Contract Documents
Categories 21, 22, 26, 27, 28 and 29 Contract Documents
Business Requirements General Provisions Glossary Part 1-General Instructions
Business Requirements General Provisions Glossary General Instructions
Business Requirements General Provisions Glossary Part 1-General Instructions
Business Requirements General Provisions Glossary General Instructions
Category 30 Contract Documents
Category 28 Technical SOW/Business Requirements
Category 28 Technical SOW/Business Requirements
Business Requirements General Provisions Glossary Part 1-General Instructions
Business Requirements General Provisions Glossary General Instructions
Amendments
CenturyLink dba LUMEN Crown Castle Level 3 dba LUMEN
Amendment 1 Amendment 1 Amendment 1
Amendment 2
Amendment 3
Amendment 4
ENA Granite InterVision NTT
Amendment 1 Amendment 1 Amendment 1 Amendment 1
Amendment 2 Amendment 2
Amendment 3 Amendment 3
Amendment 4
CALNET 3 Services
Dedicated Transport, Category 1.1
| Vendor | Statement of Work | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t category 1.1 std 213k | AT&T | AT&Tat&t category 1.1 std 213 |
| Verizon | Verizonverizon category 1.1 std 213 | Verizon | VerizonVerizon category 1.1 std 213 |
MPLS VPN and Converged VoIP, Category 1.2
Vendor Statement of Work Service Catalog Standard 213
AT&T AT&Tat&t technical sow AT&T AT&Tat&t std 213
Jive Jivetechnical sow Jive category 1.2 Jivestd 213
NWN NWN technical sow NWN category 1.2 NWNstd 213
Verizon Verizon technical sow Verizon category 1.2 Verizon
Zayo Zayo technical sow Zayocategory 1.2 Zayozayo std 213
Standalone VoIP, Category 1.3
Long Distance, Category 1.4
| Vendor | Statement of Work | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t 1.4 technical sow | AT&Tatt 1.4 long distance link | AT&Tat&t 1.4 std 213 |
| CenturyLink | CenturyLinkcenturylink 1.4 technical sow | CenturyLinkcenturylink 1.4 long distance link | CenturyLinkcenturylink 1.4 std 213 |
Toll-Free, Category 1.5
Legacy Telecommunications, Category 1.6
| Vendor | Technical SOW | Catalog B | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t 1.6 technical sow | AT&Tat&t category 1.6 Legacy Telecommunications sow email link | AT&Tat&t 1.6 std 213 |
Contract Documents and Amendments, Category 1
Contract Documents
General Provisions Business Requirements Data Dictionary Glossary Special Terms and Conditions
General ProvisionsIFB-A document link for general provisions telecommunications Business RequirementsIFB-A document link for business requirements IFB-A Data DictionaryIFB-A document link for data dictionary IFB-A GlossaryIFB-A document link for glossary IFB-A Special Terms & ConditionsIFB-A document link for special terms and conditions
Amendments
Network-Based Web Conferencing, Category 2.0
| Vendor | Statement of Work | Service Catalog | Standard 213 |
|---|---|---|---|
| AT&T | AT&Tat&t 2.0 technical sow | AT&Tat&t category 2.0 Network Based Web Conferencing catalog b email link | AT&Tat&T 2.0 std 213 |
| CenturyLink | CenturyLinkcenturylink 2.0 technical sow | CenturyLinkCenturyLink category 2.0 Network Based Web Conferencing catalog b email link | CenturyLnkcenturylink 2.0 std 213 |
| NWN | NWNnwn 2.0 technical sow | NWNnwn category 2.0 Network Based Web Conferencing catalog b email link | NWNnwn 2.0 std 213 |
Metropolitan Area Network (MAN) Ethernet, Category 3.0
SONET Ring Connectivity, Category 4.1
SONET Point-to-Point Connectivity, Category 4.2
Managed Internet Services, Category 5.0
Hosted IVR/ACD Services, Category 6.1
Network-Based Managed Security, Category 7.0
Contract Documents and Amendments, Categories 2, 3, 4, 5, 6 and 7
Contract Documents
General Provisions Business Requirements Data Dictionary Glossary Special Terms and Conditions
General ProvisionsIFB-B document link for general provisions telecommunications IFB-B Business RequirementsIFB-B document link for business requirements IFB-B Data-DictionaryIFB-B document link for data dictionary IFB-B GlossaryIFB-B document link for glossary IFB-B Special Terms & ConditionsIFB-B document link for special terms and conditions
Amendments
Satellite Voice Services, Category 10.1
Contract Documents and Amendments, Category 10.1
Contract Documents
General Provisions Business Requirements Glossary Special Terms and Conditions
General ProvisionsIFB-A document link for general provisions telecommunications IFB-C Business RequirementsIFB-C document link for business requirements IFB-C GlossaryIFB-C document link for glossary IFB-C Special Terms & ConditionsIFB-C document link for special terms and conditions
Amendments