Website Hosting

 

CDT offers website hosting services on both dedicated and shared web servers for state and other government agencies.

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Highlights

  • Web Server installation, configuration, and administration
  • Ability to implement custom modifications such as URL rewrite (customized page routing) and configuring custom error pages
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  • Supports standard Microsoft .Net and IIS modules
  • Real-time monitoring

Website Hosting Model Comparison

FEATURE/COMPONENT DEDICATED SHARED
TIER I
SHARED
TIER II
Storage Optional 20 MB 2 GB
Bandwidth Unlimited 200 MB/month 10 GB/month
Web Server O/S Dependent IIS 7.5 IIS 7.5
Domain Name Service (DNS) Optional Optional Optional
Secure Certificate (SSL) Optional Optional Optional
File Transfer Protocol Secure (FTPS) 2 User IDs 2 User IDs 2 User IDs
Hosted Sites Unlimited* 1 URL 1 URL

* Per site setup charge applied

This offering is classified as a Current Service.

The following components and features are standard specifications for the Website Hosting service.

HARDWARE
Physical

Our support for physical servers includes the coordination, setup, and administration of the physical server located at the CDT data center.

The dedicated Windows hosting solution includes multi-site hosting capabilities such as Microsoft SQL Server to complete the Windows dedicated hosting solution.

TIER I
CPU 2 x 8-core (16 total cores)
Memory 16 GB Memory
Additional Memory first 16 GB
Additional Memory per 32 GB
Storage 60 GB Storage*

* Storage is reserved only for the operating system

Virtual

Our support of virtual servers uses industry standard virtualization platforms.

CDT offers Platform as a Service Managed Cloud Services. The offering is scalable to meet application demands and fit the Customer’s business requirements. This service provides compatibility with all Microsoft and server-based applications, as well as enterprise-class virtual infrastructure hosting performance.

VIRTUAL SERVER
CPU 1 virtual core
(Maximum 12 virtual cores)
Memory 1 GB vRAM
(Maximum = 32 GB vRAM)
Storage Purchase amount needed
(8 GB recommended)

For the CDT Infrastructure as a Service, see CalCloud IaaS virtual infrastructure services.

Operating System
  • Windows Server 2012 R2 Standard
  • Windows Server 2016
Network
Connection to SAN
  • Four 32 GB HBA
  • 10 GB Ethernet
Network Connection
  • One IP address
Anti-virus

System Center Endpoint Protection

Licenses

The Windows platform software tools

WEB SERVER
  • Microsoft Internet Information Services (IIS) 7.x

The following components and features are optional specifications for the Website Hosting service.

  • Additional FTPS Accounts
  • Additional Storage
  • Additional Hosted Websites
WINDOWS ENTERPRISE EDITION

CDT offers the following Windows Enterprise versions:

  • Windows Server 2012 R2 Standard
  • Windows Server 2016
DATABASE

CDT offers a number of database management system (DBMS) technologies.

MIDDLEWARE

CDT provides a number of middleware technologies.


DISASTER RECOVERY

CDT Disaster Recovery consists of the planning and preparation necessary to enable Customers to recover critical information technology applications hosted on the platform.

Features
  • Centralized backup system
  • Last backup Recovery Point Objective (RPO)
  • Capability to failover to alternate campus
  • Hardware to support critical applications
  • Exercise schedule flexibility
  • Cost efficient DR services
  • Technical support during an exercise and in the event of a disaster
  • Service Desk 24×7 availability during DR exercises
FTP
  • Transfer the output files to the Customer.
STORAGE
  • SAN storage is available in increments of 1 GB.
  • Data storage on disk using a redundant array of independent disks (RAID)
  • Off-site storage

Server Administration

CDT provides Windows server maintenance including Operating System (OS) administration, patching, and updating of servers.  Enterprise level applications such as System Center Operations Manager, System Center Endpoint Protection, and HPE OneView are available for 24/7 monitoring of the performance, wellness, security, and connectivity of the server. With planned patch management, CDT ensures the data is protected at all times.

Windows Hosting Patching Calendar (PDF)

CDT manages all operating system maintenance, monitoring, and security, backups, upgrades, troubleshooting and vendor escalation for server support. CDT informs Customers of planned maintenance (such as OS upgrades or patching).

The Customer installs, maintains, patches, and troubleshoots all of the hosted application software on the provisioned servers.

File System Administration

CDT provides shared centralized file storage and retrieval for equipment connected to the CDT network. Customers may elect to set up files to be accessible by specific groups or users.

Disk Administration

CDT monitors and manages the disk space usage using Microsoft System Center Operating Manager (SCOM) for all Windows systems.

Backup and Restore Administration

CDT provides backup and restore services.

Backup
  • File system backups occur between 6 pm and 6 am, seven days a week.
  • A full backup occurs once per week and incremental backups occur on the other six days.
  • A Backup Status Report is available at 9 am Monday through Sunday.
  • The primary copy of each backup remains at the CDT Data Center and is retained for 28 days.
  • The secondary copy of each backup is sent to off-site storage and retained for 14 days.
Restore

File and disk restoration are reserved for disk failure and operational recovery purposes only. Requests for restores outside of these situations should be submitted in writing to your Account Lead.

Database Backup

Full hot database backups are run daily, Monday through Sunday. During these backups, databases are still available for processing. There are also file system level backups. Database options are discussed during the request process.

Monitoring

CDT proactively monitors the network and server infrastructure health with multi-layer security and monitoring systems designed specifically for the managed servers. CDT’s monitoring service tracks the resources, processes, and services running on servers including:

  • CPU utilization
  • Memory utilization
  • Local storage utilization
Technology Refresh

Hardware is refreshed every five years, or as needed.

Vendor Contract Administration

CDT manages the vendor contracts for the Windows platform and provides licenses for hosted servers.

Web Services

Shared Web Services

Service CodeService DescriptionUnit of MeasurementRateNotes
I119Web Set-up FeeOne-Time/Web Instance$500.00
I124Dedicated Web SupportServer/Month$695.00
I208Web Design & DevelopmentHour$130.00

Tier 1 Shared Web Hosting

Service CodeService DescriptionUnit of MeasurementRateNotes
I201Tier 1 Shared Web Server includes: 1 domain name registration, 1 FTP UserID, Up to 20 MB storage, Up to 200 MB data transmissionInstance/Month$75.00
I211Shared Web Hosting Set-up FeeOne-Time/Setup$500.00

Tier 2 Shared Web Hosting

Service CodeService DescriptionUnit of MeasurementRateNotes
I202Tier 2 Shared Web Server includes: 1 domain name registration, 1 FTP UserID, 250 MB storage, 10 GB data transmissionInstance/Month$193.00
I211Shared Web Hosting Set-up FeeOne-Time/Setup$500.00

Tier 2 Shared Web Hosting – Optional Add Ons

Service CodeService DescriptionUnit of MeasurementRateNotes
I203Storage75 MB/Month$25.00
I204Data TransferGB/Month$13.00
I205Domain Name Registration (Per Registration)One-Time/Registration$10.00
I206FTP UserIDUserID/Month$5.00
I212FTP UserID Set-upOne-Time/ID$10.00

Subscriptions to this service are available. Rates may also be referenced in the CDT Rate Schedule.

To request to Add, Change, Delete Shared Website Hosting and general questions about the service: Request Service Now

A completed Website Hosting Submittal (PDF) is required prior to the start of work for adding a new site. Complete the Submittal and attach it to the Service Request.