CDT offers website hosting services on both dedicated and shared web servers for state and other government agencies.
- Web Server installation, configuration, and administration
- Ability to implement custom modifications such as URL rewrite (customized page routing) and configuring custom error pages
- Supports standard Microsoft .Net and IIS modules
- Real-time monitoring
Website Hosting Model Comparison
|Storage||Optional||20 MB||2 GB|
|Bandwidth||Unlimited||200 MB/month||10 GB/month|
|Web Server||O/S Dependent||IIS 7.5||IIS 7.5|
|Domain Name Service (DNS)||Optional||Optional||Optional|
|Secure Certificate (SSL)||Optional||Optional||Optional|
|File Transfer Protocol Secure (FTPS)||2 User IDs||2 User IDs||2 User IDs|
|Hosted Sites||Unlimited*||1 URL||1 URL|
* Per site setup charge applied
This offering is classified as a Current Service.
The following components and features are standard specifications for the Website Hosting service.
CDT managed services for physical servers includes coordination, setup, and administration of the physical server located at the CDT data center.
The dedicated Windows hosting solution includes multi-site hosting capabilities such as Microsoft SQL Server to complete the Windows dedicated hosting solution.
|CPU||2 x 8-core (16 total cores)|
|Memory||16 GB Memory
Additional Memory first 16 GB
Additional Memory per 32 GB
|Storage||60 GB Storage*|
* Storage is reserved only for the operating system
CDT managed services for virtual server uses VMWare as its standard virtualization platform
CDT offers platform-as-a-service for managed cloud services. The offering can scale to meet application demands and fit the Customer’s business requirements. This service provides compatibility with all Microsoft based and server based applications as well as enterprise class virtual infrastructure hosting performance.
|CPU||1 virtual core
(Maximum 12 virtual cores)
|Memory||1 GB vRAM
(Maximum = 32 GB vRAM)
|Storage||Purchase amount needed
(8 GB recommended)
For the CDT infrastructure as a service, see CalCloud virtual infrastructure services.
- Windows Server 2012 R2 Standard (64-bit)
- Windows Server 2008 R2 Standard (64-bit)
- Windows Server 2008 R2 Enterprise (64-bit)
Connection to SAN
- 4 Gb Fibre Channel
- 8 Gb Fibre Channel
- 1 Gb network connection
- One IP address
System Center Endpoint Protection is included in the standard Application Hosting service.
The Windows platform software tools are included in the standard Application Hosting service.
- Microsoft Internet Information Services (IIS) 7.x
The following components and features are optional specifications for the Website Hosting service.
WINDOWS ENTERPRISE EDITION
CDT offers the following Windows Enterprise versions:
- Windows 2008
- Windows 2008 Release 2
Enterprise Edition is only available for Windows Server 2008 environments.
CDT offers a number of database management system (DBMS) technologies.
CDT provides a number of middleware technologies.
CDT Disaster Recovery consists of the planning and preparation necessary to enable Customers to recover critical information technology applications hosted on the platform.
- Centralized backup system
- Last backup Recovery Point Objective (RPO)
- Capability to failover to alternate campus
- Hardware to support critical applications
- Exercise schedule flexibility
- Cost efficient DR services
- Technical support during an exercise and in the event of a disaster
- Service Desk 24×7 availability during DR exercises
- Transfer the output files to the Customer.
- SAN storage is available in increments of 1 GB.
- Data storage on disk using redundant array of independent disks (RAID)
- Off-site storage
CDT provides Windows server maintenance administration including Operating System (OS) patching and updating of servers. Enterprise level applications such as System Center Operations Manager, System Center Endpoint Protection, HP Insight Manager are available for 24/7 monitoring of the performance, wellness, security, and connectivity of the server. With planned patch management, CDT ensures the data and business are protected at all times.
CDT manages all OS maintenance, monitoring, security, backups, upgrades, troubleshooting and vendor escalation for server support. CDT will communicate planned updates (such as OS upgrades or patching) to the Customer.
The Customer installs, maintains, patches, and troubleshoots all of the hosted application software on the provisioned servers.
File System Administration
CDT provides a shared centralized file storage and retrieval for equipment connected to the CDT network. Customers may elect to set up files to be accessible by specific groups or users.
CDT monitors and manages the disk space usage using Microsoft System Center Operating Manager (SCOM) for all Windows systems.
Backup and Restore Administration
CDT provides backup and restore services.
- Backups occur between 6pm and 6am Monday through Saturday.
- A full backup occurs once per week and incremental backups occur on the other five days.
- A Backup Status Report is available at 9:00 AM, Tuesday through Sunday.
- The primary copy of each backup remains at the OTech data center and is retained for 30 days.
- The second copy of each backup is sent to off-site storage. These copies are retained for two weeks.
File and disk restoration from virtual tape backup is reserved for disk failure and operational recovery purposes only. Requests for restores outside of these situations should be submitted in writing to your Account Lead.
Full hot database backups are run daily Monday through Saturday. During these backups databases are still available for processing.
CDT proactively monitors the network & server infrastructure health with multi-layer security and monitoring systems designed specifically for the managed servers. CDT’s monitoring service tracks the resources, processes, and services running on server including:
- CPU utilization
- Memory utilization
- Running processes and applications
- Vital services
Hardware is refreshed as needed, but typically every five years.
Vendor Contract Administration
CDT manages the vendor contracts for the Windows platform and provides licenses for hosted servers.
User Account Administration
Microsoft Windows Server Administration (SA) authority is restricted to CDT designated personnel. Server access is permitted based upon server function and data type. Customers must refer to the 3138 – System Administrator Access Standard should SA be provided. SA privileges are never permitted on shared services.
Configuration changes made outside the scope delineated herein and needing intervention, correction, or troubleshooting by CDT staff may incur additional charges.
Operating system security is maintained by strict adherence to established, applicable CDT security policies. Policies include, but are not limited to: up-to-date anti-virus software with multiple anti-virus definition updates per day, an established every other month operating system patch cycle, and routine third party security scans to test for known vulnerabilities.
For more information, see Security Services.
CDT bills for consulting services when those services exceed the workload in the rates approved. For more information see IT Consulting Services.
Subscriptions to this service are available and can be referenced in the CDT Rate Schedule.
|Service Code||Service Description||Unit of Measurement||Rate||Group||Comment(s)|
|I119||Web Set-up Fee||One-Time/Web Instance||$500.00||Web Services|
|I124||Dedicated Web Support||Server/Month||$695.00||Web Services|
|I201||Tier 1 Shared Web Server includes: 1 domain name registration, 1 FTP UserID, Up to 20 MB storage, Up to 200 MB data transmission||Instance/Month||$75.00||Shared Web Hosting|
|I202||Tier 2 Shared Web Server includes: 1 domain name registration, 1 FTP UserID, 250 MB storage, 10 GB data transmission||Instance/Month||$193.00||Shared Web Hosting|
|I203||Storage||75 MB/Month||$25.00||Shared Web Hosting|
|I204||Data Transfer||GB/Month||$13.00||Shared Web Hosting|
|I205||Domain Name Registration (Per Registration)||One-Time/Registration||$10.00||Shared Web Hosting|
|I206||FTP UserID||UserID/Month||$5.00||Shared Web Hosting|
|I207||Secure Server Certificate||Certificate/Annually||Variable||Web Services|
|I208||Web Design & Development||Hour||$130.00||Web Services|
|I211||Shared Web Hosting Set-up||One-Time/Setup||$500.00||Shared Web Hosting||Multi (Set-up Shared Web Hosting)|
|I211||Shared Web Hosting Set-up Fee||One-Time/Setup||$500.00||Shared Web Hosting||Multi (Set-up Shared Web Hosting)|
|I212||FTP UserID Set-up||One-Time/ID||$10.00||Shared Web Hosting|